Ellis Storage

Name: Beaudan LongwellEllis Storage on tully is a fantastic storage facilityin contrast to the other storage unit locations available in the area, it stands high above them all.The price is more but thats because you are getting every pennies worth in customer service and security first of all! And even the hospitality was nice as well! Special thanks to Kristine!Easy to navigate the storage grids and the unit doors are mostly underneath awnings so that was nice.top notch security and they take their job seriously would not store anything anywhere else in modesto from here on out!got yourself a life long customer here!

I have had multiple units at Ellie Storage, and have had a wonderful experience here. I looked around and toured most of the places in the area, and found this place to be the best. The staff is very friendly and helpful and it is really clean and safe. Highly recommend!

This group is everything you'd want from a Storage/ RV group. We left a message on Sunday- we got a courteous & quick call back from Deborah. We asked if Robert might be able to meet us at the site, " Yes he'll be there". We were late, delayed by rain and traffic, but Robert waited for us. Happy to see us, pleasant and knowledgeable. He showed us around, helped us select a place. We went back to finish up paperwork with Suki, also pleasant, organized, and efficient. Our information was not faxed by our insurance- but she was prepared. For all the little issues- she remained upbeat. We worked with 3 people- Each one was customer service focused and smart. It could have been a nerve-wracking experience but it was EASY!! Big thanks for being collaborative and helpful! 25% off for first three months & month to month- that is Great too!

Rented a unit here and got a great deal on the first three mo the. After that, prices jumps tremendously. Christina was kind and friendly when we booked the unit. Move in was smooth, unit was clean. But let me tell ya- when it came time to move out- UGH!! I called and left multiple messages (because nobody answers the phone, nor do they call you back). I ended up going down to the office in person to let them know I had been calling and they claimed they did not receive my NUMEROUS voicemails. I completed the paperwork in person the leave the unit. The gal working the office was grumpy and not helpful at all. After we vacated the unit I called AGAIN to let them know and of course, no answer and no returned call. Then I get an email with a bill for the upcoming month. This place needs to get it together!!! Lousy service at the end!

Very hard to get a hold of the front office. When you do get a hold of them, they are very rude. I would not recommend this storage. You have been warned!

I called this place for a travel trailer storage and talked to a really nice man from there call center that gave me all the wrong information. The manage a lady called me so very rude telling me that it's a call center and they don't know all the information, by the 3rd time she snapped at me I told her I would be taking my business somewhere else. This lady needs to be fired no customer serves skills and you would think that if you work for the same company call center or not you would let them know the correct information not yell at the costumer for having the wrong information from your company. Get real!!!

I ran into Ellis when I most needed, my storage had just went up way over my budget, thank you so much Ellis storage. Donna Gillespie

I have had nothing but excellent service here. The onsite staff are great!! I used a different facility in the past..... the other place was TERRIBLE! As long as I need storage, Ellis will be my go to! :)

We rented from Ellis for over 5 years and during that time we were always pleased with the friendly customer service we received. The facility was kept clean and the staff extremely helpful. The office staff of Christina, Debra and Rosa went out of their way to make sure we had what we needed. Thanks for always being so helpful. You went above and beyond!

So..although Ellis storage is and has been convenient for my motorhome due to proximity of where I live..plus I've been with them for nearly 10 years..rates have increased nearly every 3rd year, or consequently when they have massive lot break ins...thus increased rates for supposedly security upgrades..a monthly increase for a one time security upgrade cost..fill those deep pockets...my motorhome was broken into and ramsacked/stolen tvs,cb radio,stereo, and all belongings within...so I got penalized with a break in stolen items plus increased storage monthly rates...of installation for electrified fence...now again huge lot break in and large rash of stolen catalytic converters...so I get a pre- warning monthly rates are going up, so they can install 1 time cost camera surveylance installation...and why not, everything else has gone up..so pull that belt and squeeze your wallet...my god, get triple penalty again....penalty of search for catalytic converter replacement, penalty of cost for replacement, penalty for monthly storage cost for a 1 time security camera installation...just pad that Ellis pocket!!! Not a happy camper..