El Dorado Motel

This cat came back, and mastered her stay in the cubical. This time I booked a weeknight, and it was even cheaper!!!! They had toiletries in the bathroom, maybe my first time it was simply forgotten? Had some time and walked into town along the roadside trail. It's not that long of a walk, I checked out the park, and some of the shops, and lastly the grocery store that's .6 mile away. They sell the best muffins.Also made sure to do the tricks I mentioned in my last review, covered the LED lights on the heater. And put a towel over the window to make the room a little darker. That was a tad bit ticker to do, but I did it. Another great night before playing in the snow.

The "HELLDORADO MOTEL" is the most filthy and disgusting motel I have ever stayed at in my 69 years on earth!! I booked 3 rooms for Saturday 03/09/24 as I had a construction project I was working on nearby. One room for my son and his wife and one room for my 2 workers..I decided to stay in Twain Harte one day earlier, 03/09/24, than everyone else in my crew so I could ready things for the construction project.Friday, when I walked into the room I saw the walls had not been painted in years and the drapes were old and worn. I also saw the room was heated by a plug in space heater.That didn't bother me too much at the time so I decided to make the best of a 2 night stay. That evening I took my shoes off to prepare to shower and beneath my feet I felt a dirty gritty feeling beneath my feet on the floor. I walked around the bed and to the bathroom and I felt the same gritty feeling all over the room. I grabbed a towel and dry wiped the floor shaking the towel contents into the bathroom sink (photo 1). I then wet the towel and wiped the floor with photo 2 showing the results. I had to wipe the entire motel room floor 4 times rinsing the towel each time to remove the dirt and filth from the floor. As I wiped the floor, I looked under the bed and photo 3 shows what I found beneath the bed!!! So at 10pm I go to the office and speak with the male manager to tell him about the dirt covered floor and filth I found under the bed. He apologizes and promises the room will be cleaned and will be spotless for my next night stay. Suspicious about the rest of the rooms cleanliness, I started to look for more filth and grime. Photo 4 shows the dirty microwave which had some sort of uncleaned spillage. Photo 5 shows liquid marks on the nightstand from someone else's previous stay. Photo 6 shows the disgusting and filthy shower!! In addition to this dirt nightmare, I plug in the coffee maker to make a cup of coffee and a fuse blows due to the over loaded electrical circuit.. Now I am in darkness!! Another trip to the office to have the manager reset the blown circuit!!After all this I crawl into a bed with a worn out mattress that has springs you can feel on your back and squeaking noise each time I moved!!No refund or offer to change the room was ever made and please read about my son's experience, Matthew M.In my opinion, the Heldorado Motel is unfit for human habitation and should be closed down. I have seen cleaner homeless encampments than the Helldorado Motel!!

In short; Simple, no frills, cozy little motel. We stayed here for 1 night after a fun day tubing at Leland Snow Park this weekend. Our room was set up with 2 queen beds, which were comfortable and clean. The inside of the room was nice with what seems to be a fairly updated bathroom and hardwood flooring. The smart TV allowed for us to watch plenty of movies for the kids. Staff was friendly and I enjoy the small town feeling here. Very close to Pizza Factory and the market, which was perfect for us. Thank you for a good night's stay.

An Airbnb would likely outshine this place. I wasn't entirely impressed. The cost was relative to the area but again, Airbnb would've been more accommodating. A few things worth mentioning, the blinds were broken in the bathroom. The room does not get dark at night with the insane bright lights along the walkway outside your door. They tried to charge me per dog per night... which is just ridiculous. Especially cause they also wont let you leave the dog in the room (even a well behaved one who doesnt fuck anything up). Their coffee bar is inside their office which doesnt open till like 8 or 9. I dont know many early risers that can wait that long. It seems to be family run which is something I like to support but we will likely utilize an Airbnb next time since its more accommodating to our needs. Oh yeah by the way, I found my first ever crack pipe in the parking lot.

Washer dryer next to the pool. New managers don't have any patience unless your stay is for longer than 6 months

In an attempt to get away from the East Bay smoke this weekend we decided on a trip west. Initially the plan was to stay in Sonora but the pet friendly options that were available seemed a bit sketchy so when we stopped for food in Oakdale we looked at other places and the El Dorado seemed like it would work out just fine.I cannot say enough good things about Adrienne who greeted us warmly despite us arriving after office hours (it was just after 10pm). She was so kind and cheerful and let us know to not be shy using the heater as it was pretty cold that evening. The bed was super comfortable and the room was very nice and clean. I would say the only "downside" is that the floors were really cold but as a pet friendly establishment it makes sense that there would be no carpeting or rugs so I get it, just bring socks!Also, let them know somehow that you are coming with a pet, the app I booked through didn't have a place to indicate that and it created a tiny bit of confusion when we arrived. It wasn't an issue just required a second trip to the office to sign the pet agreement and pay the most reasonable pet fee I've ever encountered, $16.50.If we are ever back this way, we'll definitely stay here again.

I was really hoping to not have to take it to this level, but the management at this establishment literally just told me that they had no intention on even following up with me about this situation.. so...Terrible stay! Reserved for August 3-5th for my MIL to celebrate her birthday after my hubs and I had had a semi-decent stay there for one evening, short notice, previously. Given that the place was kinda cute, clean, and relatively inexpensive, when she mentioned she would like to see the local Elvis impersonator for her birthday, I quickly obliged her and set up to have her stay two evenings at said establishment.She checked out, on her own accord, on Sunday evening, a full day before she was supposed to. She said it was not a friendly or safe feeling establishment and that she was extremely uncomfortable from the front desk manager.Back story in a nut shell: I scheduled this two weeks in advance of the reservation via Expedia.com (as I previously had used) and paid with my card as a birthday gift. Her only obligation for the weekend was to be the $100 refundable motel deposit.Not only did they insist on taking payment in full from my MIL ($199.34 + additional $100 deposit), but also DOUBLE charged my account! When I spoke with the mystery front desk woman (she literally NEVER states her name nor does she wear a name tag... but was very happy to let me know that she has been the manager for the past 6 years) she told me that there was no record of payment on her side. I offered an email confirmation to show the not one, but two pending charges from my account for $199.34. She received it, was absolutely lost for knowledge of what to do (she even told me that this has "literally never happened before") reasonably embarrassed, and requested she contact her manager. I stated this was acceptable so long as my MIL did not have a problem checking in as it was very important to me that she go there to RELAX and have a nice 74th Birthday.Not so nice.After I was assured by mystery staff manager lady that there would be no problem with her checking in, I requested she leave me a detailed message upon call back if I did not answer. It was Saturday night and I was busy, understandably.Fast forward 5 minutes and I receive the call assuring me my funds would be back in my account by Monday (today) and I let the issue go. I receive call from MIL around 9 pm, at which time she informs me that the front desk manager girl only let her Checkin by paying in full, even though they already took payment from me x 2.So here it is Monday and this total of $398.68 is still pending on my account (see photo that the establishment apparently isn't educated enough to understand) and anyone who uses checking accounts knows a pending transaction comes out of your account until reconciled by the banks.So basically they have stolen almost $400 from my account - without even receiving a credit card authorization form from me that the rude ignorant front desk lady said she must get from me prior to charging.... ? So why then did I get charged at all in the first place??The owner can't even take the time to call.

If this is a 1 star hotel then would have given it a 3 star review.Unfortunately, the 'superior family room' should be labeled "inferior".1. Famil with child, 1st time stay2. Request a unit closer to the office3. Put into a unit attached to the office that shouldn't have been offered to paid guest. It feels like it was a staff quarter.4. Main queen bed mattress felt well aged and spring sounds heard while getting into and out of bed.5. Blanket had a Cig. burn.6. Would give 5 star for location.Again, if hotel rating is 1-star, then expectation set and wouldn't be as disappointed.

Unsafe, Dirty, and OverpricedI stayed in this motel for two nights in Feb 2022. The reservation was for a Premium Queen Room and was made about a month before the stay.I found the room to be far from Premium; it did not qualify for an ordinary or usual room. The conclusion is based on the following observations:A. The lock of the room door had glitches. It was hard to lock or unlock the door.B. The frame of the room door was coming off. There were a lot of nails exposed.C. There were two electric panels with holes on them and exposing the inside.D. The switch of the nightstand lamp was broken.E. The room was dirty.F. The bathroom sink and the toilet were small.G. The rug in the bathroom was not clean.H. The shower cubicle was dirtyI. The room was right next to a busy road and very noisy.Based on the above observations I think that the room was overpriced and unsafe.1. Overpriced: A subpar room was sold as "premium". In no way, the price is fair based on the conditions of the room.2. Unsafe: With the exposed nails and the exposed electric outlets, the room was unsafe in multiple ways.I reported this to the front office multiple times. However, despite reporting this multiple times, no actions were taken. Even after the stay, the attempts to discuss this topic with the motel management over the telephone have been unsuccessful.Thank you for reading this far.

This place is very sad, has tons of potential but not well taken care of. Everything's super dirty the bed feels like it's gonna fall apart. The pictures look way better than the actual room. But if you're looking for something super affordable and you don't care what it looks like this is your place.