Classic Limo Tours

My friends and I decided to rent a Sprinter for another friends 50th Birthday celebration. I had never rented a bus/sprinter so I had numerous questions for the ownerMoatav (Mo). Anytime I called, he was readily available and prepared to answer each question. Our driver Martin didn't speak English well but was very nice, patient and professional. I was able to text him our destinations and we were on our way!I will definitely be using this service again!!!!!Thanks Mo!

Decided to celebrate my birthday with a wine tour in Sonoma with friends of mine. I had found a deal on Groupon and before purchasing it, I called Classic Limo and spoke with Mo about availability for the specific date. They were available but I had read the Groupon incorrectly and it wasn't quite what I had thought it was. Luckily though, Mo was amazing and said he'd match the rate of the Groupon deal and gave me a flat rate for a 6-hour trip to Sonoma from SF with all taxes, tolls and tip included for a 13-pax Sprinter van. What a deal! The day of the trip, our driver showed up and was kind, patient and very helpful. The Sprinter van was comfortable, clean (except the trash bin was full), the sound system worked great, plenty of places for people to plug their phones in and nice black leather with fun blue interior lighting which made the van have the limo feel that I wanted.Lastly, we ended up wanting to extend our trip by 1-hour and our driver worked with us and we came to a quick and fair price. Overall, my birthday went off without a hitch and that was mainly due to the service of Mo and our driver from Classic Limo and I am very grateful.

Our group of 24 were very happy with our driver Robert. Napa for my girlfriend's wine tasting fun birthday outting turned out very well. He kept us on schedule to make our last minute stop work into our schedule. Thank you to Mo for making my reservation easy as well and being flexible with the changes while providing suggestions to make our ride comfortable for our ever growing group from 14 to 24 people.

Amazing service and affordable pricing. My girlfriend and I planned a trip to Napa for her birthday, 14 people total. We found this company through Groupon but they gave us a better deal over the phone when we called. We were a bit skeptical as the pricing was significantly lower than other shuttle services, but we decided to roll the dice. The day of, the shuttle arrived on time. It was a beautifully, newly renovated Mercedes Benz sprinter, just as pictured. It had an entertainment center for music, comfortable leather seating, and plenty of charging ports. Rami, our driver, was courteous and professional. He took us to anywhere we needed and was very responsive via text. I highly value customer service and classic limo tours delivered. I would not hesitate to use them again in the future.

The limo service was decent until the driver slammed on the breaks forcing everyone to reach for support. A passenger used his hand to brace himself and cracked an unprotected television in the cabin and injured his hand. We tried several times to contact the company to discuss the incident and they will not respond. Instead they charged an additional $850 for the damage. No receipts, no explanation, no contact. We use limo services to wine country every few months for the past decade and this is the first time anyone has ever been hurt from bad driving. On top of that we got charged $850 without a say in the matter. Terrible way to do business.

We had scheduled them to take us to the Oakland airport from Brentwood on June 23rd and Pick us up on July 9th at 4pm The car they showed up in was way too small, we ended up making it work with luggage on our laps and in our seats. The driver was very nice and polite. Our travel agent called the company and let them know the car was too small he said he would make sure to send a bigger bus on our return trip. We got in and at 450pm the driver was not there and they were not answering the phone. When someone did answer the phone they said the person in charge was not there and they didn't know about our pick up. We sent a copy of the confirmation from May. They said they were on their way and on the bridge. After many phone calls and many hours of us waiting at the airport. We sent my parents home in a taxi. We took Bart and a Taxi and did not get home until almost 10pm. We never heard back from the company. We waited over 4 hours believing they were almost here. I would never use them again. My parents are in their 70's and had a really hard time. If we hadn't been traveling for 23 hours we may have called a taxi sooner but we wanted to believe they where coming.