Cielo Estate Winery and Wedding Venue

I get so upset every time this winery pops up. The day that was supposed to be magical to me turned into a very upsetting experience. My wedding!!! From the event manager yelling at me in front of the guests and threatening to close the event because the music was not of her liking, to where the lights on the patio not working and worst, closing the rest room because she said it wasn't working. The guest had to walk in the dark to the main tasting room to use the bathroom and then she shutting down the music at 9pm. The worst part, we file a complaint with the winery and they never got back to us with at least an apology. My guests and I felt racially targeted by the manager. Horrible experience, I want to cry every time I think about it! Even my wedding coordinator and catering personnel kept apologizing for them.

Don't join the wine club - they never let you leave.I really enjoyed this winery when I first joined in 2018. The wine room manager & the wine maker were very good. 2019 they changed both & the wine room manager was very opinionated & bossy. The wine went down hill as well.I was trying to still support local business so I stayed on even though I stopped bringing friends in to try it.I cancelled my wine club in January & am still getting charge every other month. You have to dispute the charges right away as the winery will not refund you.Buyer beware.

Update!!! Thursday, January 17, 2024 my sister in law was in town so I gathered a few friends and we were going to meet at Cielo for wine tasting. We checked google and the website, both said they were open Thursday through Sunday 11:am til 5:00 pm. I also had received an email stating they were having a "happy hour and trivia" from 3:00 to 7:00 pm. We drove up to Cielo from Sacramento, we were to meet Cathi, my S-I-L there because she was staying with her kids in El Dorado Hills. We pulled up to the gate at 11:30 am and the gate was closed, so I called their phone. On the answering machine message the voice said they are open Friday through Sunday. I called Cathi immediately so she didn't drive all the way there. As it turned out they were almost there but turned around to go back to El Dorado Hills. We decided to go to a restaurant and have lunch. We had a great time anyway, that worked out but cost all 5 of us about $40 each! Since Cielo sent an email about having a "happy hour" that day, I started calling their number to see if they were going to be open at 3:00. I started calling at 2:30, I called at 2:45, 3:00 and 3:15! NOBODY ANSWERED! Before we headed back towards Sacramento, I asked my friends if they would mind if I drive back to Cielo because I was curious if they were open. Sure enough the were open, but only one car in the parking lot. We walked in and I asked the older grey haired lady and the young man standing behind the counter if they knew their website states that they are open Thursday through Sunday. They said they just found that out from the couple that had just left. We were the only customers their so I asked "since your website has the wrong information and we drove all the way up here can we get our wine tastings we get with out membership? They said No, today is only open for the happy hour. I asked "what is happy hour"? They answered " you can buy a glass of wine for $7. I replied with, "I would like to cancel my membership please." They said "Ok". And went to their screen to cancel my membership! NO, "I am so sorry you drove up here for nothing, I'm sorry our website misled you, NOTHING! We were all blown away by such poor customer service. I have a feeling the winery will not last long unless somebody doesn't correct their errors! My daughter is director of operations for the Minden Mill in Minden Nevada, that would never happen in her business!!!

We absolutely enjoyed our visit. We took our wine staff for market research! What a gem ! We had to buy a case, and the hospitality was wonderful! They gave us wine to try also. So glad we adopted this winery to be a Tin Roof wine cafe family! If you haven't been, it's an absolutely amazing experience! Go,go, check them out!

Beautiful view, great wine, lovely service and such a relaxing atmosphere. It's great to see families and their dogs enjoying the grounds too. I've taken a few people there and I've had no complaints. If anything, those who live near by (I live in Sac) are wondering why I'm the one introducing them to a winery closer to them!

Quant winery, we are now part of the wine club! Every other month receive our choice after our monthly complimentary wine tasting for 4! A little bit of cheese, wine, lovely quiet view of the vineyards! Breathtaking.

I tasted their Amazing sparkling wines. Gorgeous tasting room with a view! They had live music too.

We had our Son's Wedding Rehearsal party at Cielo Winery and were pleased with it all. Sean and Steve were very helpful and professional and our guests loved the locale and scenery. The winery set up tables in the bar area, allowed up to decorate the whole room, and we had the run of the place. We had a good variety of wine that offered something for everyone. It was a very relaxed atmosphere which is exactly what we all needed the day before the Wedding. Would not hesitate to hold a function there again.

I don't understand how people drink the trash wine from this place. You are doing good if you can find a variety that isn't offensive with tannins and bad aftertaste. You can buy $5 bottles from Grocery Outlet all day long that are equal or better to this poor quality wine. Don't believe wine ratings anymore, high scores here still = trash.

WARNING WARNING WARNING, WARNING, WARNING, WARNINGI called Cielo winery to hold off on my membership due to fraud issues. I have had two deaths in my family out of state. I just recieved an email on 7/21/23 threatening me if I don't pay for 7 pick ups, they will send me to collections. WTF? I never recieved wine from them, I never signed a contract or anything stating if I don't pick up my wine, I will be sent to collections. Stuff happens in people's lives. This winery is terrible, insensitive, desparate thretnening innocent people. I will never go there for the rest of my life! You have been warned. I have to fee four children before I go give them any of my hard earned money. I've never, never, never had this done from any winery who I joined, later paused or canceled my membership.