Chicken Ranch Casino

After reading a lot of bad reviews we were so skeptical! I have NO IDEA why people complained? We arrived on a Saturday and even got to check into our hotel room early! The hotel and casino are both absolutely beautiful! Slots treated us well and so did the tables! Dinner was absolutely delicious and service was top notch! Valet parking, check in to hotel, cashiers and players club booth were quick and staff super friendly! Plenty of ATM's everywhere, thank goodness we didnt have to use them. We were absolutely very impressed with EVERYTHING about our stay! Great job Chicken Ranch! We will definitely return!!

2nd time into the casino both times good payouts. Now the most important part, the food was terrible we ate at the sports bar and waited 1 hour for the food to arrive, cold fries soggy fried chicken, and terrible service. Took one bite out of chicken sandwich and didn't touch it again. The waitress didn't even ask, assuming she was down about the customers next to us who chewed her out about the same problem. Gambling is gambling anywhere you go, gotta get the food right.

Not good payouts . Arcade area not even open . Waitresses or hostesses don't pass by as often as they should to offer drinks

Went second day of new Chicken Ranch Resort. I understand they are trying to get the bugs out and things hard for all new employees. They have a long way to go to iron it all out. But, I have to sayThe slots are way too crowded together and leave hardly any space to get down an isle or to a slot without bumping into someone or someone bumping into you. Way too bunched together, and you feel like you're in a chicken coop. The Quill bar nice and very good drinks, but how can possibly, the short bartender reach the bottles on the tower? Impossible! Will not review restaurants as it is much too early for them. Nice that there is no smoking inside casino. As far as parking, you just have to give them time to finish. In the Fall, is the time to check this place out. But again, they need to remove some of the slots, too crowded. They do have great chairs at the slots.

It's a shame I couldn't put zero Stars but I went ahead and put one star... The new Chicken Ranch Resort is horrible!! So let me start by the parking situation it was horrible dirt all over my car no place to park crowded nasty some of the people here are very rude that work here.Then I go to check into the room and they sent us to the wrong room and we almost walked in on somebody else's room very nice!!!Oh and the casino what an experience that was!!I couldn't get on any machine and when I did a lot of them weren't working not to mention the people squished together because there was no space in between the machines to walk!!Needless to say they didn't even let me play for a little while it just all went downhill there were no winnings whatsoever and a lot of people felt the same way!!We couldn't even find a place to eat because the lines were so damn long including the ATM machines.So I go upstairs to the hotel room at about 11:00 at night try to get some sleep with the stupid smoke alarm flashing in my face the bed was extremely uncomfortable.... after not being able to sleep all night comfortably I got up at 5:00 A.M.!!! And let's not forget the generosity of the strange tasting coffee they left for us with only one coffee and there's two of us and one sugar and one cream and it was disgusting I had to call the front desk to ask them to bring up some more coffee and sugar and cream and what do they do they bring us one water one coffee and one cream that's freaking ridiculous!!!!!NEVER AGAIN!!!SERIOUSLY PISSED OFF AND DISSAPPOI TED!

I can't say enough about this great casino resort it truly is a resort. We have enjoyed our stays there many times now and the great events that they put on are amazing. It's the quality of Vegas in California.. The hotel rooms are amazing. They are well appointed and supply you with all your needs for a great room experience.. we did we did have a balcony room and the view was so spectacular. We had a fabulous dinner at the perch, where nothing was left to want.. the serving stuff is truly the most knowledgeable that I have and I have. If you love a good margarita, they have a great one and the food no matter what you order is fabulous so don't miss out on this. It's a great experience even if you're just there for dinner or lunch and maybe even breakfast because we did go to 12 a few times now for a great breakfast. I've I would give this 12 stars

Fun place to be at no smoking in the casino rooms are very adequate. People are very very friendly. I would recommend it to anybody that go up there.

We had never been there before. After reading the reviews, we didn't know what to expect. We stayed for 2 nights. The hotel and casino are beautiful, clean and modern. Our room was on the 8th floor and had a nice view. It was immaculate and had everything that we needed. All the employees, desk clerks, valet, housekeepers, waiters, cocktail waitresses, casino staff and cashiers were friendly and helpful. (I hope I didn't leave anyone out as we have absolutely nothing negative to say. We ate at the Sports Bar and TWLV. Food and drinks were good, actually more than we needed. The parking garage is very near. Outdoor parking is free and valet parking is in a covered garage. We used both. On extra hot or extra cold days, we'll use valet parking, otherwise the outside one is good. My only complaint is the slot machines. Most were fine, but many of them are pretty difficult to see what you're betting until you put your money in. We are not high rollers, so we had to be more careful than normal.

It's very compacted no spaces to walk. You're literally bumping into everyone. And how about having multiple cash out machines throughout the casino so that we are not waiting 30mins to cash our tickets. This is horrible.

I went to this Casino as i liked playing theold one. this casino was so tight it squeaked as you walked through. I also found High volatile games that never cracked or broke open bonuses were obvious not set . I lost $200 on both machines I played machine next to a elderly gentle man got on spent $400 still didnt break. i came back 2 weeks later machine was the same . i was going to call gaming commissioner . Your cheating .Here is the kicker. I went back 2 weeks later. I was not given my $50 as the mail out said and the Person said to come back at 11:00 to check nothing I heard him tell the person that was at desk . he was helping at kiosk. "why do they offer promotion's if its not giving the players. its been doing this,I dont know what to tell them. . Their is not enough staff to help. if workers dont like peoplle why are they their. i will not go back I came from way out of town, excited about new casino . when tribal casinos first started the machines were going off left and right who wanted to visit LASVEGAS or RENO,, I still do . those machines with the bonuses not turned on i have numbers on them . something is wrong. i was so disappointed wasted gas money and time and my hard earned money . this place really was not fun at all. By the way i am a top reviewer to many places and rank high in yelp . i am also a professional shopper with platinum status . You seriously need help in running a casino with good reviews. this a very bad start . i rate this a zero. im not the only one.