Charter Way Florist

Unfortunately this business I've used for years is now closedI tried another shop in town and was highly disappointed

Please check and make sure they charge you only once my card was charged multiple times and they refuse to help saying I needed to wait a couple of days before they can refund me. Mind you I order from them all the time we are a business you would thing they would have been a little more helpful or nice. They lady said if I give you a refund that means you will be getting your flowers for free, but it was ok for you to charge my card more than once and I pay more than once. So we won't be using them again. They are expensive anyway and I will be taking my business else. I honestly could not believe how I was actually treated today. I had to handle it through my bank which I think was wrong and they lady that helped me today was very unprofessional and horrible customer service.

I called to order flowers for a funeral. Ordering was soo easy.The person who answered the phone was professional and helpful. I told them my budget and they asked me about any requests. They made suggestions for how to sign the card (group card). They repeated everything back to me and clarified the information repeatedly to ensure everything was right. At the funeral the flowers were perfect and exactly what I hoped for. The flowers were fresh and healthy. We asked for specific flowers and bright filler and they did a phenomenal job meeting all of our requests. We have ordered there before and were happy. This most recent order confirmed I am a continued happy customer!

My husband purchased 2 dozen long stem roses from this florist for Valentines Day to be delivered to me at a location not even 2 miles away.He was charged $325. The roses were beautiful, but after adequate water and 4 days, the roses were completely flopped over and wilted. So, we're not at all feeling good about the cost of the roses; Because $325 is outrageous! We anonymously called them again more than once asking how much it is to order 2 dozen long stem roses and Mario the owner quoted us $179. I'm sorry. Mario, you are ripping off your community. We called your competitor and asked them the price of roses for Valentines Day and you are full of SH**. You know darn well that you price gouged your customer and now I'm going to let everyone know to go somewhere else for flowers.

I live in LA, but my friend is in the hospital in Stockton. I wanted to send her flowers, so I called Charter Way Florist. The person who helped me (Darien?) was genuinely friendly. They took down my information and special requests in less than 5 minutes. I decided on two dozen roses, priced at a very reasonable $200 (including delivery). About 2 hours later, my friend got her flowers. She sent me a photo; the arrangement was beautiful! I love that they included greenery and baby's breath in the bouquet. Life is rough sometimes, but flowers make everything a little better. Highly recommended.

This is the worst service I've ever had and will not recommend this piece of sh!t... Phone service what not professional And the product was trash, my wife flowers where left on our door step while my wife was at home.. Will never do business with this so called florist again..

I don't live in the area, so I had to rely on yelp reviews to make a decision on a florist for some birthday flowers for a VIP in my life. I have been spoiled in my area with an incredible florist, so I was sort of nervous to do this. Thank you yelp family, you steered me right! These folks were amazing. I reached out their website and received prompt and courteous service from them. I asked if they could please send a photo of the arrangement once complete, which they indulged me and did. I mentioned that I wanted purple flowers and picked from an online option they provided. When they called, they offered to change it up a little bit while sticking to the purple theme. The outcome was perfection. And of course they sent me that picture, which made me feel so much better knowing what was going out in my name. Great job from this company. I would highly recommend them for anyone.

Thank you for the beautiful floral arrangement for my aunt's funeral service. Everyone loved it!

i paid $380 for funerary flowers for my beloved aunt, but Charter Way florists sent an insipid floral display that looked anemic with barely any flowers in it. The florist told me that if I paid this amount the floral display would be lush and full. instead the display looked cheap and was an embarrassing lack of affection for my aunt. Shame on you Charter Way Florists for your cheap, grasping ways to rip of bereaved family members. The funeral director recommended this place, but go anywhere else but Charter Way Florists. if I could give you now stars I would!! Ripoff artists!!!

This is the 2nd time I have been to this place and my my my they are amazing. The flowers are always fresh and beautiful but the customer service is excellent as well. Will only come to this place for my flowers from nowon. Thanks team!