Carson Pass RV

Hands down this is the best place to bring your rv for service. All the employees are efficient, polite and very helpful. Unlike the other rv places where you have to wait weeks or even months to be seen or to even receive your rv back, this place has the best sense of urgency

We decided to sell our trailer because we were upgrading. While we knew we could probably make more by selling it privately, we didn't want the hassle. Armando treated us very well and understood we wanted to at least get payoff for our trailer. Carson Pass RV posts the trailers on their lot in a variety of places. More visibility means greater chance of a sale. Armando came through for us and sold our trailer quickly and at a price that was very attractive for us. If you need to sell a trailer or if you are in the market for a new or previously owned RV, check out Carson Pass RV.

Excellent experience purchasing used Class A RV and trading in our older Class A. No pressure sales and dealing with our trade-in with Armando. Great follow up with Tom in prepping and preparing our new coach. Walk thru with Conrad was helpful and informative, took the time to answer all our questions. Final paperwork & DMV was easy considering California forms in purchasing an RV. If looking for a used Class A you should consider Carson Pass RV. Fair and Honest.

From purchasing to repairing this place has been the best.They work with you and make your experience so much easier. We have had to maintenance issues which Robert has helped us with very quickly.I recommend purchasing and doing maintenance here for all your RV needs,

My wife and I purchased a 2019 Travel Trailer about a month and a half ago and found the entire team to be extremely helpful including sales, office, and service. They had a no-pressure friendly attitude. I really liked that when we went to pick it up they stepped through everything to show us how it worked - and that it was working. They provided great tips for getting started. I am hoping to have this trailer for a long time, but if I ever do need another, I would definitely go back.

Jay and Tom are great to deal with. They were very fair , honest and trustworthy in everything they said and did. I highly recommend this rv dealer to anyone looking to trade in or purchase a rv. Please give them a chance before purchasing anywhere else.

I recently purched a class A motorhome from Carson and if i could I would give this dealership 10 stars. Tom was a pleasure to work with. Very honest and relible. I bought the coach unseen and it was exactly like he described. I also delt with other people in the company and every one was nice and promt to get all the required items completed. If you need an RV, I would highly reccomend Carson Pass RV!

After months of looking for a destination trailer I found one here, I purchased it and that part was easy. It is a used unit, it's a 2022, so no owners manual. I was told it had dual black water tanks, I asked them about that several times and was told yes, it has dual black tanks. The control panel shows 2 black tanks, It has dual gray tanks. At final inspection I was NOT shown how to dump the tanks ( I realize my bad for not asking more questions). After delivery black tank 2 was filling up, I called the service dept and asked how to access the second tank, I was told it didn't have one, after a little back and forth they said they never said it did, a complete lie!!! As I explained that was a major contributor to my purchase, again just well sorry you misunderstood, I did not misunderstand I was misinformed !! I mentioned I was not shown the outside workings of the unit and his response was, "I find that hard to believe since we always do", well not this time!! The interior workings were explained. The dining chairs were made to have a small storage compartment under the hinged seat, only one had the bottom on for the compartment, so I asked if they could add the bottom to the others, they did to one and checked the only other chair that had the bottom and assumed they all did, so they only did the one chair, I know a minor issue, but still!! Everyone was very nice at the dealership, but I feel I was grossly misinformed, would I have purchased the unit anyway? I'm not totally sure.

We made an appointment three weeks in advance to have an Annual Slide Out service performed. We are traveling over 100 miles to go camping and wanted to have the service performed beforehand in that area. I talked with the Carson Service Rep for over 15 minutes going over the scope of work (cleaning, measuring, adjusting, etc,) time required and costs. The appointment was to be the first one in the morning so we could stop in, have the service performed and go on to the campground. It was very clear to both parties as to what was to be done, when and that it was NOT a drop off. Today, I called to confirm and was told OK. A few minutes later, I received a call that they thought it was a "drop off" and that they couldn't perform a Sideout Annual in the two hours quoted. This sounds like "bait and switch" tactics to me and poor ethics as we have scheduled our departure trip around this appointment. If you go to Carson, that is your choice but I advise you to get everything in writing to protect yourself and your wallet.

Armando is your guy!! He sold my trailer and I got what I wanted for it. Any questions I had he was quick to respond with a phone call or text.