Candy's Carefree Travel

Kristi booked a male travel companion and myself in a double room after two traveling companions, male and female, backed out of the trip. I had requested a single room after my friend backed out, but when we arrived at the hotel in Rome, we were told we were booked together! Kristi never told me that my male friend and I would be rooming together. When I texted her she referred me to Candy who was useless, telling me I would have to check at each hotel to see if they had single rooms, which, of course, they didn't. Both Kristi and Candy were of no help and I would never recommend them!

One of your travel agent was not willing to meet our needs.I guess I asked too many questions! You are working for the client. I did not want to use the internet.. oh well!

Caren Hansch did a wonderful job in planning our flights, transfers, car rentals, cruise, and all the things we didn't even know we should worry about.Very thorough and couldn't be nicer. Thank you Caren!

If you're in need of a talented travel agent to help plan your next great adventure look no further than Caren. She helped with planning and booking our trip to Southeast Asia recently and I couldn't be more appreciative of her expertise and professionalism. Caren helped to put together an adventure of a lifetime for my wife and I and our friends and we couldn't be more satisfied with her assistance. Thanks Caren. You're just not our travel agent for life now but a good friend too!!

Elizebeth at Candy's Carefree Travel to the rescue! I was having a tough time navigating the web trying to find a reasonable airfare for the holidays. I remembered that CCFT had done such a great job arranging plans for my honeymoon I decided to give them a call. Elizebeth, one of the Travel Consultants there, found me a great fare in minutes. I drove down to her office in the McHenry Village and she had me all set, got the days I wanted travel on, at a better time of day and she saved me over 250 bucks too. Courteous, friendly and professional service and stress free for me. And, I have a real live human being to talk to for questions instead of some computer. I highly recommend coming here. I'll be back to arrange my next trip for a family wedding. Thanks again, Elizebeth, for all your help.

It was my first time using a travel agency or agent to travel and it was an excellent experience. Our travel agent, Caren, was amazingly helpful in so many ways. Took the headache away of setting up airlines, seating arrangements, and hotels. Our trip to Greece was set up perfectly and we enjoyed our vacation to the fullest. Highly recommend going to see Candy's Carefree Travel and setting up an appointment with Caren. When one travels they want excellent service and peace of mind to enjoy their time and that's what I received when booking with Caren and Candy's Travel Agency.

A friend and I are starting to plan a trip to Italy next year and heard of a tour through Globus. Since I was near Candy's Carefree Travel I called to ask if I could stop by and pick up a brochure from Globus so that I could check it out. Well, the attitude of the woman who answered was unbelievable! After questioning me thoroughly and not really wanting to help me, she finally said "yeah, come on by if you want to use us as your library!" Not only would I never set a foot in that office, I will telll everyone I know not to bother with Candy's. What arrogence!!!!!If they were smart they would been happy to help & have me stop in. I don't have a travel agent yet and they blew their chance to ever have my business.

Sue at Candy's has earned our business. She has put together four amazing vacations to Hawaii for me. She has also help my friends that I have referred to her. Sue can save you money and ensure you enjoy your trip.

I'm surprised by some of the negative reviews. I was invited by friends in CA to join them on a cruise to Alaska. We live in the Seattle area. I contacted Caren with the travel agency and received "above and beyond" customer service. She answered all of my questions and got us booked on the same deck level as our friends. I had the itinerary within a couple of hours and everything on it was as we discussed and agreed to. Deposit made and we are now looking forward to the upcoming cruise. I would and will definitely use Candy's, specifically Caren, for future travel arrangements.

Maria is always there for us. See has always gone the extra mile and half to make our trip great. As far as the travel company goes every agent has always treated us as if we were their clients. Great customer service from start to finish.