California Auto Sport

This mechanic shop has quality mechanics and my vehicle is always taken care of very well. They are also very communicative, friendly and efficient. A. Paxton

TLDR: First time experience here wasn't the best, I recently bought a used car and decided to get an inspection done on it.- I turned in my car at 10:30a and I didn't get my car back until 4:30p.From 10:45a to 1:00p, I did not receive any call back with an update on my car - until I called for an update at 1:02p- They withheld information, not letting me know that I needed my transmission fluid replaced until checkout, when they were closedI left feeling like my car was a low priority job, hence why I didn't receive an update call. Yusaf showed no attention to detail, and didn't outline all the information when asked multiple times, making this experience unprofessional. I had high hopes of becoming a regular here, but I will not be coming back here again.Complete details, with pricing, and timestamps below. Receipt and spreadsheet attached.Visit date: 10/05/2024, on a Saturday.*California AutoSport closes at 2:00p on Saturdays.I turned in my car at 10:30a and I didn't get my car back until 4:30p.From 10:45a to 1:00p, I did not receive any call back with an update on my car. I called in at 1:02p to check the status of my car, it wasn't until then they provided me with its information. On the phone call Yusaf said that I needed the following:[ Suggested Repairs (Price)]- Replace a leaky coolant tube ($193)- Replace my brakes and plates ($476)- Replace the AC compressor, since coolant dripped on it ($749)- Recharge the AC compactor ($139)- Inspection ($95)Total: $1638I created an Excel spreadsheet with all the items and their individual pricing during that phone call. I approved of the following:[ Approved Repairs (Price) ]- Replace a leaky coolant tube ($193)- Replace my brakes and plates ($476)~ Inspection ($95); this was apparently removedTotal: $697Estimated time to complete approved jobs, as said by Yusaf: 1.5 hoursActual time it took to complete (not including no updates from 10:45a to 1:00p): 3 hoursAt 4:00p, Yusaf called me letting me know that my car was ready. I live only about a 5-minute away, so biking there is not an issue.When I got there I reviewed what we talked about on the phone, and what was done - I talked to Yusaf - from when I dropped off my car, and had the update call with. It wasn't until then that Yusaf told me that the transmission fluid had to be replaced because it was dirty.That surprised me because he didn't mention it during update call, and he would recommend the replacement of a AC compressor - which is a $749 job, over the replacement of transmission fluid, which is only $130.I expressed this confusion to Yusaf, getting confirmation that he didn't bring up the transmission fluid replacement during the call, and even telling them that I would have much preferred to have my transmission fluid replaced during this visit as well. Yusaf created an excuse saying "Oh, I didn't think it was in your budget."If I were to do all the suggested items, the total would have been $1638. With the jobs I had them do, the total was $697. I'm a completely-remote engineer and professional; adding on $130 towards something mechanical in the car is not an issue for me.It frustrates me that I have to go in again to get this job done- when I could have got it done all all in one hit. California AutoSport seems professional, and Yusaf was nice and open to answering any questions I had. I just wish that he were more attentive at that time and provided all the information up front, rather than last minute telling me that a certain job needs to be done during check out.A part of me believes my car was a low priority job, hence why I didn't receive an update call. I can understand focusing on high priority jobs - I work with contractors/subcontractors all the time - but this really felt like Yusaf showed no attention to detail, and didn't outline all the information when asked multiple times, making this experience unprofessional. I had high hopes of becoming a regular here, but I will not be coming back here again.

Had a coupon for an oil change with them.Advertising synthetic blend oil price$39.99Full synthetic oil change $69.99Both included:23 pt. Inspection, oil filter up to 5 Qts. OilThey charged us $160.82Claiming our Mercedes takes 8 Qts. Of oil.They wanted to have us change the power steering fluid, the inside air filter, the back brakes, and claimed the value cover was leaking. Our 2005 CLK 320 was previously serviced, and everything was ok elsewhere. Since, car driven 2500. Miles in 2 years.Kept in garage.

Best place in the entire valley. Extremely trustworthy and reliable. I wouldn't go anywhere else for car services.

Always come here for oil change & other services, this place never disappoints. Great price, friendly/honest staff and fast service. Zack and Pete are my go to people.

After Repair, Engine cover or splash guard under side of engine compartment missing along with all the hardware.Went back to have cover installed. The shop owner discarded part with/out notifying us. I believe they owe us a new cover plus hardware.They gave me excuses instead of results.

california auto sport is a very friendly and very informative about may different cars, they work on many different types of vehicles. whether it be american, european or import- they also work on older cars as well as newer cars. yusaf the owner is a very good person also.

ZERO STARS...I Brought in my car because it was overheating when running the AC in 90°+ weather. Also the check engine light, brake light and skid control lights were all on. They said they found the problem! Yay! But a $300 part and $1500 later, my lights are still on and my car is still overheating. I'm so done with these guys. They've taken my money without fixing my car for the last time. Good ridons CAS!!!

We are so so grateful. We stopped by in a panic with something flopping off the undercarriage. The owner took a quick look and immediately diagnosed and fixed the problem. Thank you SO much! So friendly and helpful.

This is a horrible place . They swindled me. I got a new alternator and then it ended up being a faulty alternator and they didn't bother checking it before I left resulting in me having to get a new battery. They lost my car keys and when I inquired what was going on the man yelled at me