Someone's dirty hands touched everything
Horizontal surface scratches after they replaced the fender cover that they cracked. After they ordered the wrong piece.
More sticky red stuff
My car
Tyler one of the reception guys best guy to talk about details and work on your car he is very helpful
They busted the fender cover
More sticky red stuff
Old Fashioned Service with State of the Art Technology
Damage can be seen here.
Great fast service! Outstanding work on my truck and they finished it so fast. Highly recommended!
Allison S.
Sep 30, 2024
EXCELLENT! EXCELLENT! EXCELLENT!I was hit 9/4 and luckily damage wasn't bad. I went through a body shop approved by my insurance. Brooks was close and the reviews were good. Everyone had great experiences.I can agree with all the reviews!The yard was very clean and organized the shop looked clean. Every employee was Great!My car was even done 2 days early!Definitely will recommend!
Read MoreBrian C.
Jun 5, 2024
Accuracy,speed ,great management if I could leave more than five starts definitely will leave more I had just moved to the valley to Manteca area and all I can say is got in my first accident at 19 and this guy did the best job !!!!!!!!!!!!!!!!!customer 100% sastisfaction
Read MoreKarlee D.
Aug 6, 2024
My van had been damaged while I was in a restaurant and Mercury demanded the car be taken here in order to guarantee work. This business would be lost without Justin. If I called and he wasn't there no one seemed to know what to do. Thank goodness for Justin. 3 stars because it took over a month and a half for it to be done, and because they forget to install the cowl/windshield seal and when I brought it back to be done the work on it is questionable however they say they will fix it if it doesn't seal when heat calms down. The work on the rest of the damage was done to satisfaction.
Read MorePam B.
Apr 18, 2024
Brooks Body shop did a thorough job repairing my vehicle. The staff was friendly and knowledgeable.
Read MoreGabriel A.
Oct 22, 2023
Easy online appointment system, excellent communication, and customer service. I was worried about leaving my car, since this was my first time requiring bodywork. The work done was excellent at a great price.Definitely would return, but hopefully I don't have to.
Read MoreK Tumakay S.
Mar 27, 2024
Horrible service. Would not recommend this place. Customer service is horrible and they are very rude.
Read MoreCollen M.
Oct 21, 2023
Brooks claims to be professional and winning awards past 3 years. My car had minimal damage, A 3 day job they said. Turned into 2 weeks. They don't care that everyday could mean additional costs to customer. On the fourth day when asked if car was ready, I was informed they just ordered side mirror.Yet I had to confirm previous week so they could order parts??. Another day due to a sick call. Still had a ding on my door. Not satisfied. I do not recommend.
Read MoreVictor L.
Jul 13, 2024
Replacement of a new bumper because of scratches on my 2014 Acura RDX.A new bumper was shown after I requested to see. A portion on the right bumper was a little off/outside it's place, it has to be adjusted after the repair. Also, the right mirror does not adjust or move electronically, and I was told that somebody has touched the electrical wiring and connection and it got messed up. No one has touch, repair or open the passenger's side door where the wirings are for the side mirror. I was told it will cost me another 2k for a new mirror and wirings.
Read MoreMaria E.
Mar 26, 2024
We are extremely happy with the work done on our 2017 Nissan Altima. The staff was very friendly, professional and helpful. They did a great job repairing the damage. I would use their services again and also recommend them. The car was repaired very quickly. Thank you Brooks Body Shop!
Read MoreCesar R.
Aug 29, 2024
Great customer service and good communication skills. Had my vehicle serviced and it was sent out to get serviced by mechanic.
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