Brentwood Self Storage

People are nice whenever I call so I give stars for that but I am struggling to pay rent and to pay for storage but I have precious things and no where to put them. If I had the means to move my stuff I would because I found much cheaper places but I am strapped financially right now but they're very overpriced compared to others I have called and I get late fee and don't have an issue with late fees what I DO HAVE an ISSUE WITH and feels like a complete scam is their "California late fee" they call it for $50 I mean I cried with this I have to pay my rent first so I will be late a 10 MAYBE 20 late fee ok BUT $50 is INSANE and really seems like a scam

I cannot say enough about the three ladies (Melissa, Tori & Kim) at Brentwood Storage! They came through with an unusual request I had for storage, they are amazing and I highly recommend them. I needed a drive up unit that would accommodate my car for 10 days, not only did they find a special I could use towards that, as I really did not want to pay a full month. The unit was SPOTLESSLY CLEAN! It looked absolutely brand new, inside and out. There is easy access in an out of the facility, with alarm setting on your unit as you go in and out. I could go on and on, but you get the idea!Thank you ladies for your assistance in my request and coming through with amazing service!

I needed a U-Haul for the day and Brentwood Self Storage as fulfilled my need. The person behind the desk was very friendly. Although the 18-footer that I reserved was not available at that time, she was able to find a solution by offering my their 16-footer which was actually more that enough for my needs. More importantly, there are no extra fees here at Brentwood Self Storage compared to other U-Haul locations nearby.

We used Brentwood Self Storage to rent U-Haul's on two occasions. Both time's the staff was friendly and informative, the office was clean and organized, and we were able to pick up some last minute moving supplies. The trucks were clean, gassed up and were available at the time promised. I would highly recommend them based on friendly, courteous staff alone.

We had a great experience getting a unit for ourselves. It was pretty fast and we were able to move our stuff immediately. The price was not too bad not as expensive as other places we called.

(*this is only regarding their UHaul Service)Of the several places one can reserve,pick up, and drop off UHauls, Brentwood Self Storage gives me the most confidence.Twice I have rented one-way trucks from them and had excellent results both times. The staff goes out of their way to explain everything about the truck, help you keep your mileage and gas costs down, and avoid any extra charges. They don't seem to be intent on nickle and diming you to death.Trucks were both as promised; clean, gassed up, and ready to go. Front desk was efficient and competent, as well as polite.Nice facility, clean, well-lit, and secure in a decent part of town. If I needed to rent a building, this is likely the place I'd choose.

Storage units come and go, the service is what makes you feel like a very valued customer!!!

Staff is nice but they have rats that will chew through your entire storage and they will only offer you $500. They will also make you pay the rent before they even send you the money. So you will have to pay even when you find out your stuff is destroyed.

Nice and easy. Clean modern facility - I used the U-Haul rental. Kim was friendly, quick and efficient and helped me with a minor Driver License issue. Better than other U-Haul experiences I've had.

Kim and Sheldon were so nice and helpful!!It was one of the easiest transactions I've ever done. Everything went smoothly and I ram very pleased.