Boot Barn

Vee at boot barn is great she was so helpful and energetic while we were there and assisted in finding the perfect Christmas gift! She was so nice, a rarity in customer service now a days!

The management "Vee" is the rudest person I have ever encountered in any of the boot barn stores I have been in, when I travel I make it a priority to find a boot barn. This so called manger has zero people skills, rude and, disrespects her staff. I heard her talking down to a couple employees while I was shopping in the stockton store. I'm sorry but there is for sure a better way to treat your employees and have conversations in private. I for sure know this because I to am a business owner.

I went to BB to exchange boots since the boots I purchased hurt myRight foot. Diana the associate jumped into action to help me with this exchange. She was super professional and very helpful. I commend you Diana for your help. You made this exchange experience easy. She tried finding me different boots to see which one would work for me. I commend her. Her co-worker (blonde gal) was super nice and friendly also. Such a great crew working at BB. I definitely recommend BB for your boot and western wear needs.

My first time here in March I met an associate CARRIE she was so nice and so helpful & knowledgeable while helping my mother and I pick out our first pairs of boots! This location is nice & clean! The staff are all hella nice each time I have came here. I also purchased a cowboy hat from here good selection -- and I usually come here for their clothes sooo cute !

A very newer location for Stockton area. So of course very clean and put together. When you walk in it has that fabulous smell of leather in the air. Most of your items are on the pricier side but of course good quality. The one thing that I did notice is that they do not have a mark down or clearance area and location and if they do it was hidden very well. They have departments for the whole family men women and children clothing and shoes as well as accessories towards the front. When you walk in, You may notice that you are greeted but not verbally. By a security guard at this location. We were greeted when we walked in as well as within five minutes of our shopping experience asked if we needed any help finding anything. Although my boyfriend was not looking to pay the prices of many of the work boots in the area there were a few that he took interest in for maybe more of a later personal purchase. All in all great quality store

I was in yesterday. The store is immaculate. The security man greeted me when I walked in. Then the sales associate welcomed me to the store. I went to the work boot section. I was immediately greeted by Diana. She went out of her way for me and treated me with such kindness. I tried on a pair of steel toe Thoroughgood work boots. I decided to purchase them. Diana rung me up and I asked her about hat forming. I used to be in the Army and I have a Cavalry Stetson. She explained the process and I will be back in to get that done. Diana is an asset to the company. She's a very nice person very knowledgeable and very kind. I do wish that the store carried Dickies apparel. I highly recommend Boot Barn for work boots.

I went to BootBarn to pick out boots for my Christmas present from my mom. Mom went with me. We had excellent service! They all seemed to genuinely care. I'll definitely be back!

Was very nice when we entered, got greeted but once we actually started walking in, the cashier was just watching us did not even greet us so i was very skeptical after that, was going to purchase thorogood steel toe boots but we noticed they were watching us , my fiance as well was being watched since she's black, she felt so un welcomed after that she came and told me to walk around with her since they were watching her so i stopped put the boots back and she started looking at the clothes . The cashier was acting like she was messing around with clothes as she literally was staring looking at us up and down with disgust and walked away from us. So i looked at her and said you can atleast be nice. Happy i didn't put my money here, sad part is I'm Puerto Rican and the cashier was Mexican . After witnessing how they treat people definitely won't come back and will be telling others our experience here. Ill put my money somewhere with respect and professionalism. No wonder it's so empty they definitely don't make you feel wanted but more so as a suspect. The cashier was literally talking crap in spanish with a customer about us as they both looked at us. This is how a buisness gets destroyed or someone gets hurt then plays victim to circumstances they created. Every bad review is literally about the girl at the cashier and yet she still works there .

Come here and talk to Valarie, she amazing and she fitted me for jeans and boots and got my Jean size on the first try after asking my height and what size I normally wear (I buy old navy jeans normally!) they were spot on and when we moved to boots I told her what style I was looking for and yet again she knew exactly where to go and what to pull! Seriously ask for Valarie you won't regret it!

Our first time here, and a very positive experience. So many sales people offered to help us while we browsed. Salesperson Brittany ended up helping us & she was great. My son picked out a pair of Ariats and we got some boot trees and conditioner. We'd come back for sure.