Bill Parks Auto Repair

I called to inquire if they could help me with my car since the part for my car has been difficult to locate, this is at 4:44 pm and he said he wouldn't be able to tell me if he could help as he was walking out the door. The hours say they close at 5pm, why would they turn away a phone call? It's not like I was there trying to drop my car off.

Horrible Place!!! Arrogant person at counterOutrageous quote for a brake job then when i came to pick up my car ( after I was dropped off) said their credit card / debit terminal was down and they would only accept cash! ( since I elected not to have them do the work ) under the table payment scam and ridiculous mark up on parts and $150 shop rate!!! Rip off!!!

Just wanted to say Thank You Bill Parks Auto Repair shop.. For Always taking care of our Vehicles for 2022.... This is the ONLY REPAIR SHOP We take our Vehicles in..... The Guys Are So Very Nice and they Explain Everything what they are going to do.. And the Mechanics in the Main Garage are Awesome as well....

not car related but owner completely rude and raciest, i watched him berate and harass a hispanic food worker not even in his parking lot until he moved even the the students at the school near the area were buying food, just on that would never come or recommend this place.

Terrible customer service. Specifically with one mechanic there, Singh. My friend went in to get her car fixed and she was milked for $1400 for repairs. A month later the issue returned. She goes back to get her car fixed and complain and she had Singh all over her. Asking her if she still loved them and so on while touching her and hugging her. Completely unprofessional. She asked me to come by with her this time and when We walked in I saw him eyeing her like a side of meat from behind the desk. We got her keys and we say our goodbyes and when I'm about to pull out and leave I see Singh walk up to her from the garage while she's in her car and getting ready to leave. He goes up to her open door and prevents her from leaving. I had to come back and get her out of there. What's worse is when I was talking to her and getting her out of this sticky situation he was hovering around the area to see if I was sticking around and if he had a chance to accost her again. DON'T GIVE THEM YOUR BUSINESS! Ladies, be especially careful if you do have your car being fixed at this business. Never go alone.

The most honest and thorough auto repair you can go to. We've been going as a family for 3 generations now and the service only gets better and better. The staff are great people

My family and I have been coming here for three generations. This is three generations of exemplary service. I think that any automobile service business should contact Bill Parks for tips on how to provide friendly and efficient service.

Today I was driving from Sacramento to Stockton for work. While driving, my check engine light starts flashing and car starts feeling like it's going to stall. I immediately exited onto Hammer lane and pulled into a parking lot. Called my husband, he said find a Honda dealer or an auto repair. So, I use gps and Bill Parks Auto comes up as closest shop. I go in shop, explain my situation and Mike right away runs the codes to find out what's going on. He worked me in at the last minute, went to Honda dealer to get the part, showed me the parts that went bad on my car and a little over three hours later my car was drivable again! I am so grateful for the wonderful customer service and hospitality I received from everyone at Bill Parks! They offered me food and drink while I waited! I was so impressed at how every customer that came in they were treated like family. In chatting with staff I learned they have been in business since 1982 and some of them have worked there for over 40 years!! That says something right there!!I just wish they were up in Sacramento because they would be my only mechanic! Thank you so much Mike and awesome staff at Bill Parks for making me feel welcome, being so honest and kind!! If I ever have car issues in Stockton I will definitely be back!!

I started using Bill Parks when I moved to Stockton a few years ago. The first time I went I needed a smog check. I passed with flying colors on my 1987 Volvo!!!Since then they have been my go to place for routine oil changes, brakes, etc.I just recently had a new timing belt and other belts put in.I find Bill Parks Auto Repair to be very fairly priced, but maybe I'm used to S.F. prices. The staff is very nice with good senses of humor. And they have drop-off and pick-up service, you can't beat that!!!I highly recommend them. Give them a try and I bet you'll go back again like I did.

Zero Stars is more accurate. Had to take my car in 2 times for the same problem. It wasn't fixed appropriately the first time so that they could charge me twice. All they did was reset the computer the first time so that the light went off and told me it wasn't necessary to replace the part. A week and a half later the light was back on. So I took it back in and they charged me full price again to actually replace the part.