Batra Wholesale

An Absolute Gem - Someone Get This Place a Champagne Service!I truly don't understand the negative reviews on Batra Wholesale because my husband and I had an amazing experience! From the moment we walked in, the team greeted us like long-lost friends. They asked what we were looking for, checked our sizes (because, let's be real, we had no clue), and pulled options in our preferred colors. Anything we weren't into? Instantly whisked away--no awkward lingering racks of "maybes."The sales team and owners were phenomenal--so friendly, patient, and knowledgeable. And let's talk about their $20 alterations... an absolute steal! If you have time to wait, they'll knock them out in 15-20 minutes. While we waited, they treated us to a fashion masterclass, showing off their most intricate, hand-embroidered pieces and explaining all the stunning craftsmanship. They even let me wander the shop, pulling anything that caught my eye like I was on my own personal shopping spree!To top it all off, there was a bride-to-be trying on the most gorgeous dresses, and naturally, we had to hype her up like we were her long-lost bridal party. Every dress she tried was more stunning than the last. Honestly, all that was missing was a champagne and caviar service--Batra, take notes! If you have a bad experience here, I'm convinced you either walked in with a bad attitude or just enjoy being miserable. But if you love great service, gorgeous outfits, and a fun, personalized shopping experience, this is the place to go.11/10, would happily shop (and hype up brides) again!

This was my second time here and I had a fantastic experience at Batra Wholesale! Manav provided exceptional service, making the shopping process smooth and enjoyable. A big thanks to Gurinder for helping me find the perfect outfit. It was exactly what I was looking for. Prices were reasonable and great quality. The staff was friendly, knowledgeable, and attentive throughout. I'll definitely be returning and highly recommend them to anyone looking for exceptional service and great outfits!

I have a fundraising event coming up, the theme is Bollywood. It has been requested that we attend in Traditional Indian or Bollywood attire. Having no such clothing options, I was referred to Batra Wholesale. Located in Tracy, it was just a short drive. From the moment I walked in, I knew it was going to be a pleasant experience. I was greeted immediately, and asked how they could assist me. I explained the upcoming occasion, which they were well aware of I figured out.As I walked in, the first thing I noticed was all the employees and a vast variety of clothing - which I could quickly tell was going to be high-quality. I was measured by Manav, and asked to sit and relax. He brought me a couple outfits, both fit perfectly. I chose one, then they recommended shoes that go with the outfit. It was impressive. There were a total of 3 people assisting me. I am not sure if that is always the case or if it was because I was there early, when they first opened. Either way, i felt important. One of the most notable aspects of Batra Wholesale is its exceptional customer service. Everyone that assisted me was not only knowledgeable about the products they offer but also genuinely helpful in assisting me. Their personalized service made me feel valued and appreciated.

I came all the way from SF to come purchase Indian dresses here and I am so disappointed and dissatisfied! First my sales lady didn't even care about my opinions she just pushed dresses on me I told her I didn't like.Secondly she tried to upsell me when I asked for a men's shirt.Third I paid for alterations and they over charged me and they didn't even do the alteration!!! I came back and there was no alteration made on my dress even though I over paid for it AND I drove 4 hours total in traffic from SF the second time to pick it up!!!! AND NO REFUNDS AND IM NOT GOING TO DRIVE ANOTHER 4 HOURS TO GET IT FIXED!!!!!So many better places to go to get Indian dresses than this. The owner also tried to push me to write a good review before leaving when I did not have a good experience. Probably why there's a lot of 5 stars, he's watching you as you write a review before you can leave the store...

We discovered this gem of a place through word of mouth from friends! We were in search of outfits for my brother's wedding. We loved the entire experience! We made an appointment via their website. We were greeted and treated with respect! We were able to get everything for my brother's wedding, for each day while making sure that each outfit is perfect for him. Each outfit has its uniqueness! The owner of the store was amazingly talented and helpful. We appreciated that fact that he listened and gave us insights and advice based on his experience working in the industry for many years! We truly felt we had an uncle in the business looking out for us. We are definitely happy with the services. We are most definitely going to be coming back for more outfits!

I came here because of the good reviews, but the customer service was absolutely terrible. You would think that after 25 years in business, they would have learned some manners, but both the owners and employees were rude and unprofessional. The woman assisting us kept picking her teeth with her fingers while handling the clothes, which was completely unsanitary and off-putting.She initially showed us only three options, all of which had cheap fabric and unattractive designs. When we asked to see more, she refused, and it seemed like the owner signaled her not to help us any further. The dismissive attitude and lack of customer care were unacceptable. You're better off shopping elsewhere for better quality and service.

This is my first time purchasing Indian clothing. My nephew is marrying a beautiful Indian woman. We had no idea what we were doing. We received the most amazing service! Nordstroms has something to learn!! The clothes were beautiful. And more reasonably priced than we expected. I highly recommend anybody shop here, especially if it is your first time purchasing Indian clothing.

The owner's (the older man who is usually there and seems to be the owner)attitude and way of speaking to people can be horribly rude.

Amazing. Everything went well. Very professional and Took time to understand what we came in for.

WOW, WOW & WOW!! 5 STARS & MORE!!I needed several outfits for a wedding & I was beyond impressed with the customer service, professionalism, courteous, patience of the staff at BATRA Wholesale. Manav, the owner greeted us & spoke to us regarding our visit. We told him we needed several outfits for a wedding & he politely introduced us to sales associate Batra Ji. She helped me choose several outfits for the multiple wedding events. She measured me & made several trips around the warehouse looking for the perfect outfit, she also assisted me in the dressing room, making sure the sizes fit appropriately & if any alterations are needed. During my visit Manav would check up on us to make sure everything was going well. I was oh so overwhelmed with the amount of variety of designs, colors & selection (which was the hardest part of selection process) I finally found the most, elegant outfits! 2 sari's, 1 lehenga & 1 anarkali gown. I am so, so happy & pleased with my service at Batra Wholesale! You too will be very pleased with your shopping experience! I will definitely be returning soon, as I now need to accessorize my outfits & get alterations done & YES they have full alteration services available! THANK YOU, THANK YOU BATRA WHOLESALE! Your one stop shopping experience!