Stars & Strikes

This is a customer service issue for me! We come to this bowling alley as a family a lot. Clean and not crowded this time of day. This has been our usual go to for bowling. Food is mediocre and drinks are ok. We usually catch a deal. Today was different, walked in 11:57 and stood in line. The guy behind the counter rung us up as it turned 12pm (not 12:01pm) Price went from around $20 to $53 bc it was 12pm and he said the morning deal was over. Didn't like that, bc we were there before 12pm. As many times as we've come and spent money on the mediocre food and drinks and tipping well, especially during the covid period! I didn't like the sarcastic look he gave as he tilted his head eyes wide when I said I was here before 12 and it just turned 12 while he was getting our shoes. Don't think we will be back. We left at 12:01pm.

Had our granddaughters birthday party here and the kids all had a blast. Bowling in the VIP was cool, they have different packages and hers included pizza and drinks, 1 1/2 hours of bowling, laser tag and bumper cars. The kids all got tickets for games and everyone seemed to enjoy. The pizza was not good, but the adult beverages at the bar were surprisingly good! Staff were friendly and place was clean and I liked the gaming area as it was spread out nicer than other places I've been to.

This place is really pretty, all of the latest bells and whistles BUT the food is HORRIBLE and extremely over prices. Pizza in which we ordered 2 kinds, uncooked and skimpily on the toppings, hot wings salty and cold, cheese sticks very salty, and the quesadillas was salty and cold. I amSure the bank on you buying adult drinks to not notice the poor quality food but we did not order any drinks!! I am not to pressed on returning.

I recently visited the new Stars & Strikes location in Concord while celebrating my daughter's birthday with family in Charlotte. It's only right that we visited our neighborhood location also! We enjoyed her birthday party so much that we had to return to end our holiday weekend with a bang. This location is a lot smaller than Concord however it's just as spacious, clean and home to wonderful employees. The staff were pleasant and very well mannered and working hard. My daughter played for less than an hour and scored so many points she was able to take home lots of prizes from the Winner's Circle. The quality of the prizes are great here and the arcade in very similar to Dave & Busters. My daughter was able to hit the jackpot on the Monster ball drop game and as always we enjoyed playing the classic Stinky Feet water spray race game. They offer bowling here and laser tag of course. They also have a dining area called CJ's. We will try dining next visit. Can't wait to come back for some fun.

It has been updated very nicely alot to do besides bowling fun for everyone the only thing that could be better would be special for earlier times on Friday and sat 10 pm to close is really late for me 40 to 50.00 for two ppl plus food and maybe drinks that's about 100.00 or over

My daughter had her first college bowling tournament at Stars & Strikes over the weekend so I drove to Raleigh to support her. With it being a tournament, the lanes were reserved for the college teams but there was plenty of room for all of the players in the bowling area.As I walked around, I was impressed with how large the bowling alley was. The bar area was also a nice size with seating all around it and the arcade area was very spacious, they even had an indoor bumper car area. I noticed two party rooms and I loved how they had an eating area called CJ's Tavern for those that wanted to sit and eat, away from the bowling area. I believe I was most impressed by the robotic machine delivering the food to the guests in the additional bowling area. How cool and innovative!Overall, my daughter and her team did well, along with the other teams and if they have another tournament here, I will gladly return.

Awesome place! They have a robot that brings you pizza! Game room is all newer games! Full bar and free bowling during the week!

Their alcohol buckets are false advertisement. They show a big sand pail with a white claw or truly coming out of it, but in reality it is a tiny bucket with NO CAN coming out. The man did give us a discount on them, but it was still disappointing I didn't have a scrumptious can coming out of it. Also, U CANT KEEP the tiny plastic bucket :(

Food disaster! When tried to order food for our family, hamburgers and fries, and they didn't have them (really?!). Then we ordered chicken sandwiches, which they also didn't have. Finally we ordered cheese pizza, a philly cheese steak sandwich and a buffaloe chicken wrap. Everything finally arrived except for the chicken wrap, which didn't arrive until everyone else was through. When the wrap and fries came it had hairs on it, gross! They remade the food for us, but only gave us a 25% discount instead of giving it to us for free! The manager was rude about the situation and his idea of service recovery is below that of Chuck e Cheese! Never going back there and ordering food. That manager needs to be released to find work elsewhere!

I have been here multiple times. Well for the most part we enjoy it because the games are fun, from a business/customer service standpoint it is terrible. Of the multiple times we've been there I've come across possibly one competent employee. A lot of them have no idea what's going on. The place also is dirty. We went one time when they first opened to eat lunch in the floor look like it has not been vacuumed in days.this place could be so great if they had management in place