Terrible food and my bartender struggled to hear customers correctly. I came here before a game at Fenway park since it's close. I sat at the bar and ordered a Kirin on tap and their Spicy Pork bugolgi nachos. The bartender had some trouble understanding me and asked me to point it out on the menu, which I did. Received my beer which was not very cold, and filled with a decent gap to the top. I wasn't trying to be difficult, so I drank it and watched tv.A guy sat himself down at the bar two seats away and asked the same bartender for a beer and a shot of whiskey, Crown Royal. Bartender again has some trouble hearing him, but the customer repeats what he said. Last thing I hear the bartender say is "whiskey with cranberry?". Thankfully the customer clarified he wanted Crown Royal, otherwise that would've been a nasty shot. I eventually get my food and it's a rice dish with bugolgi on top. I look at it a bit and then flag down another staff member letting him know I ordered the nachos. Again, trying not to be difficult, I say he can toss this bugolgi on top of the nachos. He gets it and fixes the order. At this point, I know I should avoid my first bartender so I order another beer from the other bartender helping out.Other patron heads out and is replaced by a lady who orders a glass of Cabernet. My ear perks up when I hear the first bartender say "Chardonnay". I don't want to step out of line to correct him, but my curiosity is confirmed when I see him reach into the fridge and pull out a bottle of wine. He pours it and presents it to the lady who's obviously confused. She says she ordered a Cabernet, not Chardonnay. The other bartender takes over and pours out a red wine (there's no Cabernet on their menu). Back to the nachos. It was just a pile of thin chips, onions, tomato, jalapenos, nacho cheese, and some pork. The chips couldn't hold anything and the dish became a mess. The nachos could use a binder like sour cream or guacamole which would help justify the price - $19I want to give the bartender the benefit of the doubt andI understand English may not be the first language spoken. But he needs to know for sure what a customer ordered, otherwise he's going to keep creating wasted food and drink. There should be more training and ensuring the staff knows what's on the menu.The lack of effort and overpriced food on top of the underwhelming service ensure I won't come back. Would not recommend to others
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