Shake Shack

I got a vegan burger, fries and shake. My last meal of vacation before boarding my flight out of sky harbor airport in Phoenix. The burger was delish, perfect amount of sauce, pickles, and crispy french fried onions. Fries were just ok. Shake was pretty tasty. Even though there was a lot of customers it seemed fast getting my meal. A nice lunch at the airport!

Food here is always good. Today there was an employee yelling out number orders so people could get their food. It was super busy so he had to yell, but it was an unbearable volume inside. He was screaming at the top of his lungs the numbers. It was so loud that we had to go outside just to have a survivable experience.Again I know it was busy, but the volume was out of control. Hopefully something can be done in the future to not have a worker screaming numbers out at full volume.

Two stars for the food itself but service and how your food is made is terrible. Ordered two bacon cheeseburgers-- the forgot the bacon so they just gave us a side of bacon. We were missing a bunch of items like an extra shake hot dog and burger. We ordered 5 burgers total.I'm sorry to say but employees here does not really care to work for this job. And they even said it, how they're tired of working there while cooking Love shake shack but this location is crap.

I ate here tonight for early dinner before taking my 8:50 PM flight back home. This was my first time eating at this Shake Shake, and only the third time ever eating at one. The lady at the front counter was nice and helpful. The place has a nice look here in Terminal 3 at Phoenix Sky Harbor Airport. Tonight, I did a simple order. Nice and easy. Shake Shack cheeseburger, regular fries, and a chocolate shake. You can't go wrong. It cost $21 plus change. I am at the airport, so I expected. It was a super yummy pre flight meal! Everything was made perfect to the tastes. I would definitely eat here again in the future. Please give them a try too if you go through here as well !!!

Very speedy service shake shack inside the airport. They were able to keep quality food standards similar to stand alone stores. Pricing is very similar also, I understand some places are marked up due to being in the airport. The burger was great, ordered the bacon smoke shack, everything was heated properly, bacon was crispy. And the portions was worth the value. Quality meats for sure. Fries were terrific. Perfectly seasoned and fried

Can always count on a quality smashburger from shake shack. Wish the location was a little more convenient (as it's inside of a mall) but don't take away from the flavor and quality. Certainly upholds the standards of national shake shake chains - fresh, flavorful, and hot. Service was quick and attentive with no delays whatsoever. Fantastic visit.

Service was not great. It was pretty awful really. I've had some ok Shake Shack experiences. This one was not that. They got our order wrong. I went and told them we had not gotten our fries and then she gave me this long story about how I had not ordered fries. she gave us fries and stated they were complimentary. I brought my receipt and just left it on the counter as per I needed to catch a flight. in fact I had paid for two things of fries.

Got a burger and shake while waiting for our flight. The burger was thin and greasy. The shake was almost too chocolate but thick. Service was efficient. Plenty of seats. Just the usual airport noise and traffic. I tried it once but won't go back.

Three stars is about right for this shake shack. Food is ok and will take care of your hungry. Taste is average but the price is a little pricey for what you get. It's likely the airport premium all food get here. The service is not bad. Your average hard working airport employee. If you're hungry you could do worse.

I asked for a Hamburger and fries and ended up receiving only a bun with a patty and fries. I didn't know that I needed to ask for the regular toppings to be put on a burger. The workers were too busy hitting each other and flirting for me to work up the courage to ask them for toppings to go with my bun and patty. I even felt unwelcome ordering. I love shake shack normally but this experience definitely hurt my impression of the business. This location definitely didn't hold the standard that I have seen held in other locations.