Scatchell's Beef & Pizza

After pick up at Midway, my PIC and I stopped at Scatchell's. He's a Chicago Italian beef connoisseur, and YELP-ers guided us here...The giardiniera is different- mainly celery slices and spices- but tasty! The beef is pull-apart tender and well fermented... Bread is Chicago chewy, holding up even under being fully dipped. Fries were good, but great. Chili cheese dog was a sloppy mess of YUM!! Huge soda/tea drinks.The employees were kind and efficient. Owner changed channel from Fox News to basketball game when asked.Inside, the original counter has a walk-up, old-time feel, yet the interior of the restaurant is spacious, modern, and clean.Make this a stop if you're in the Midway area, or if you like beefs!

I'm done eating here the beef sandwich got really small , I rather go to Portillo's down the block and pay a few dollars more for a way bigger beef sandwich than get ripped off with this really small beef and I ordered the cheese fries and they barely had any cheese on them So if you want to get ripped off this is the place for you

I consider myself an Italian Beef connoisseur. There are some beef joints out there that i have yet to try. Embarrassing to say, Scarchells is one of them. I'm not exactly sure why it took so long to try this place out. What I do know, is that I wasn't missing out on much. We arrived about 30 minutes before they were closing. The guy taking our prefer was on his phone and didn't really greet us. It was like he wasn't going to get off his phone until we were ready to order. And I was waiting for him to get off his phone so I could order. Not really sure who won that battle. It was also dark in there. They were wanted to get the hell out of there. I ordered by usual, Italian Beef with hot peppers and dipped. The sandwich was on the pricier side, especially for the size of the sandwich. The beef was good, but the giardenera was not good. Way to much crunchy cucumbers with not spice. It came with red pepper flakes, which makes the overall sandwich look good, but the cucumbers were too crunchy. It ruined the sandwich for me. I already have my favorite Italian Beefs, so I'm not sure when I'll be returning to this place. If ever.

Went here on a recommendation from a local co-worker. This is a remodeled restaurant and the furniture is new. Order at the counter and then grab a seat in the dinning area. I had the beef/sausage combo with cheese fries and a drink. The taste was good, but there are better Italian beefs in the city. The peppers were tasty and the beef good, but the sausage was large and caused my bread to fall apart. Skip the sausage, it didn't have much taste, and stick with the beef. My co-worker said the pizza is good and it is by the slice. You do have to get a key that is attached to a clipboard if you want to use the restroom, but they do have EV chargers available in front of the place.

I will always give this beef a 5 star review. However, their service has always been sketchy. The people who seem to be the owners are always cool and friendly. Their help? Rude, on the phone while talking orders, getting it wrong then confrontational after they effed up the order. Unfortunately, they caught me on a crappy day where I needed great customer service and they failed to provide it. I have been coming here since 1990, this really hurt me, might not come back again, all over a coke. I can get beefs somewhere else where they will value my business.

I stopped going there ever since they started charging for a "Service Prep Fee", this is nothing more than a money grab. Food is still good, but not worth getting ripped off, even though it is a small charge. So, they are charging me to prepare my food? What's next, charging me to cook it? These fees and tipping has gotten out of control. I am a business owner myself, simply raise prices and let the customer decide if it's worth the increase. Lot's of other good Beef places that do not charge this.

Soooooo I haven't been here since they remodeled. I hate I went. So I have LOVED this spot for like EVER. This spot is the reason I love an italian beef. Place was hands down one of the better beef stands in the city.I guess when they updated their facilities, they left out training. Sooooooo, I'm listening to a person from Scatchells tell a customer where he needs to stand to pick up his food. Well, first being a westsider, i saw the new digs and got excited! Being a yelper, I wanted to take pics, so I go out to my car cuz i forgot my phone. Well, I take the first pic, I noticed the looks from the behind the counter...I'm like uh-oh..So I go to the the aforementioned "pickup spot for food after you've ordered" managing the awkward looks while taking pics. I'm like geez whats the problem.......Then the worst service I've seen in a good while takes place. They call my order #. I respond I'm here, standing at the pick up area. The gentleman behind the counter replies well come here. Not in the manner of "your order is ready, come on down" Bob Barker voice, Price is Right impersonation......naw, the tone was more like " well, I'm definitely not coming over there, come get ya food"..... I haven't been this pissed off at the way I was handled as a customer in a long time. Begrudgingly, I won't be visiting this place ever again. I can't spend my hard earned money at a location that has A server this ignorant, this rude, this appalling....Service still matters......to me anyway

Used to go there when I worked in Cicero. Good beef and sausage. They have been there a very long time.

Very disappointed in you Scatchell's. I've never had a lightly dipped, unseasoned beef from Scatchell's until yesterday. Yes, I know lightly dipped is just that. It doesn't excuse dry unseasoned meat.

I've been coming here for over 20 years and for the first time a new worker has the nerve to tell me they "never" sold cheese slices. Unless it's some Mandela effect, that's straight bull****. Definitely the quality of food has significantly gone down. They remodeled and have an amazing and inviting look but the food is just overpriced trash. Good luck Scatchell's