Round1 Bowling & Arcade - Santa Ana

This place is a mess.The machines get stucked often.Last time we came we waited 45 minutes before we checked with the teller on our status, he told us they had a new system and we were not registered so he said we had to wait 1 more hour because he was going to enter us in the systemWtf, we waited 1 hour, had 2 beers and spent 30 dlls in food . For nothingNever coming backThis place sucks Spoke with the supervisor and he checked for us and told us he could get us a vip line and had to pay the difference but would have to wait one hourScrew this place. The worse part is that this is the only place around the areaThe bartender, her name is Adriana she was very nice. This place sucks

overall score: Fthis might have been the worst round1 i have ever been to. the claw machine selection is extremely small and not tomention, completely rigged. i kid you not, i spent $110 for 825 credits. almost all of those tokens went to one single machine. you know what they say about playing until payout right? "you will get it eventually" over 800 credits later on one single machine, the machine still didn't want to grip the ball. at this point, i am extremely frustated. we ended up talking to an employee because no way we weren't able to hit payout. the employee opens the machine and checks the claw and asks to check my gamecard. and now, at this point, i know something was up with the machine. anyways, fast forward, we were given the plushy we spent over $100 on. we wasted all of it on a broken machine.. as for the ambiance, this round1 is so loud. i'm not even exaggerating, the music was so loud the claw would shake the entire time. if you get easily overstimulated, avoid this place at all costs. overall, a terrible experience here. please fix your machines.

this location sucks :(( it is so hard to get ahold of a worker.. i only noticed 3 workers; 1 at the prizes area and 2 at the counter. there was no one walking around to offer help. i made eye contact with one, but once i started to walk towards him... he turned and walked the other way. it was already hard to find a worker who wasn't occupied, but being avoided made it a lot harder to get help. we spent over an hour and nearly $100 at one machine. we finally got ahold of a nice worker, i wish i got her name. the claw machines here are majority ball grabs, which means you grab a ball instead of the plushy. there were only a few machines where you grab the actual plushy. the music is also so loud and it feels very cramped in there. everything's placed pretty close together.overall, spend your money at other claw machine places!!

This Round1 seems to be more run down compared to other Southern California locations. Power has gone out on two separate visits. The workers were helpful in refunding my card when the power went out mid game though. In my experience, the claw machines are more difficult than other locations. They're either rigged for a super high payout, or the size of the prize doesn't match the claw size well. At this location, I personally have better luck on the skill based games like the "drop the box" game but instead of the regular claw machines

So I came here to check out Round1 for the first time ever. Came here together with a few other folks but everyone just went their own way so I figured out I'd just check out what they have to offer as far as karaoke. Paid for the hour upfront - they let you do one whole hour. Ooh wee! ONE WHOLE HOUR! I get it dough. There's only a few rooms and they want everyone to have a chance to do a whole hour's worth of karaoke. So you pay in advance and they give you mics and a book which lists all the songs that you can sing and their corresponding numbers. But you don't need the book of course because you already have the Healsonic app and you already chose all your favorite songs way in advance so you can just walk into the room and go straight into the songs you want to sing without $pending lot$ and lot$ of time searching frantically for what song to sing next because eff that noise! Get your $$$ worth! Seems like you can only do the English language catalog songs here. It's ok because Healsonic still has a big catalog so you won't run out of songs to sing. Not in 60 minutes at least. The sound was good nice and loud. One annoying thing is they keep trying to play their ad that tells you how to use the room and all the rules and bla bla bla. But you can get your app and cancel that crap like you do with any song you suddenly decided you don't wanna sing. They didn't come to give me the five minute warning at the end of my hour like they do at Max Carry Okie but that's cool because I know how to tell time on my own. I like to do the matinee hours usually because the rates are cheaper and it's easier to book a room around those times. Price is good - lot cheaper than therapy and meds and exorcisms. Anyway that's it for now. Peace out.

Employees here are so rude, also I started to feel discrimination. I don't understand why they send me to 3 diferent places just for water. Did not explain i had to go to a iPad and order the water and than come back to the cashier for the water. Also they were trying to force me and my friend to wear bowling shoes when the neighbors were not wearing the proper shoes and the people next door were also not wearing but to us they pause the screen. On the other hand talking to my friend and myself in spanish when we don't even know Spanish. The manager should do pre training the Employees again on not giving attitude to customers and explain more with kindness how the system works when not everyone knows. Totally big DIFFERENCE than the one from cerritos. If I could give a 0 I would.

Very expensive and most of the machines were out of service! I prefer Dave and buster

We're huge Round 1 fans but probably won't be back to this particular location. This location is relatively small compared to other Southern California locations, with a smaller selection of claw machines to play and feel like they're harder to win at as well. It also feels older and less well-maintained. At the end of the night we stopped by the cafeteria to have some wings and fries. There were plenty of open tables at the cafe, but most of them looked like they hadn't been cleaned in hours - old plates, used drinks and half-eaten plates and dishes stacked up everywhere! Asked an employee to help address this but by the time we left it still had not been addressed. Pretty gross - again don't get us wrong, we love Round 1 and have been to many sites across the nation but probably won't be back to this one.

We had a great time here recently with my god kids. They loved it! We got the $50 play card, and played an array of video games and claw games. I have never been a fan of claw games as I never win anything from them, but this time I was able to win all 3 of us a prize from the claw machines. I do recommend going here when it is not peak hours as it may be hard to find someone to give you your prize since they are short staffed. But overall, a super fun spot. It is clean, tidy and fun spot to check out. Some of the games where broken, but we had a great time. I want to go back there and try some of the other attractions like the Karaoke Room, Bowling and Billiards. Thank you Round1!

There is so much potential at this place so I will give it 4 stars cause there's some nice areas clean painted kept up but these few things are needed done ASAP!!Fix your bowling lounge seats there tore up from the floor up, you should also add a taller table with benches Behind to add more room to sit if your party is big.And the duck tape on the table is tacky!Don't have your product order on the left side of the last lane on pallets .Change your dividers in the bathroom there full of graffiti