British Food Shop

I just received some of my favourite goodies. Thank you for having such a great inventory and shipping your products expediently. Thanks also for taking good care of your customers. We'll see you again soon.

I don't shop here for customer service I come here to get imported goods from England for my British father. They have many unique products you can't get anywhere else. They were friendly when I walked in but not as friendly when I was being rung up which I thought was odd but oh well lol also a bit pricey but to be expected with imports

I have mixed feelings about this shop. On one hand they do carry a wide range of European products and is conveniently located in southern OC. Lots of parking, shelves are always stocked and the shop is never crowded. On the other hand the staff is always of rude. My last visit left me incredibly uncomfortable, to the point of me not wanting to return. Manager (??) told me I had no money in my bank account when card got declined because of a scratched chip. He also asked if I had a specific medical condition (I DONT. and even if I did, its unbelievably unprofessional and off putting to ask a customer such a question). 4 STARS for products for product selection1 STAR for staff

I ordered British Easter eggs online and when I received them, three of the four eggs were broken into pieces. They had been packaged completely inadequately and had obviously knocked against each other in shipping. I tried contacting the BFS by phone, by email and using the "contact" button on their web site. I have received neither a refund nor a reply. Completely dissatisfied.

First class selection of British and German food and supplies ! Super helpful staff !! Win win

The Origins has a variety of foods from various countries including England. They also have wines definitely try it for your specialty items

Took our money and never sent our order!$145 !!!I am calling soon to put in a claim w Am Ex!!!Better Business Bureau next!If you want to get ripped off for Christmas these are the folks to order from

We appreciated the suggestions offered, made our decisions much easier. There was an excellent selection to choose from and we found the prices very reasonable.Young man at checkout was very pleasantand helpful.

Avoid this place like the plague ! We ordered a malt food item online and they shipped expired product. Not just one , but both of them expired . So we opened one and it smelled extremely stale . We emailed them to get a refund and they were arguing back and forth about the shipping refund . Its was over $12 ! Not only they ship bad and expired products , when you return they expect you to pay for return shipping and won't refund the original shipping . So for a $16 product , you have to lose $20 in shipping costs . We will never buy anything . We were about to continually get some products from them , but such a bad company .

Love this place! The reason I love it so much is that ED works there. He is great. Lots of fun and offers an above average customer service! Every weekend we pop in just to see Ed and grab some goodies!