The HUB Silicon Valley

Came here to meet up with some friends who are regulars. The courts are really well surfaced, the organization to know who's playing next, and the levels associated to each court is very helpfulThe cost was $35 for a day pass, but I saw that in 2025 there's a new updated price to $40 for a day pass. Definitely will come back every once in a while to play some longer sessions and bring pickleball friends when they come into town

10.21.2024 updateResponding to Mike's comment on my review; it's truly laughable. We spoke on the phone together he never mentioned anything from his comment nor was he part of the horrible correspondence I had with Trish, both myself and my coworker were very patient with the teams incorrect information given on multiple occasions. I got frustrated with Trish once after I caught her retracting previous statements multiple times. Take note that Mike chose to not respond to any of the true issues I had while booking but it appears that is what he has done to every poor review on Yelp. Not actually apologize and address the clients concern.Ultimately, we all have worked in the service industry and it's a joke if you want to call a client 'difficult' as to why you cancelled them last minute. I have worked my share of service industry events and dealt with far more difficult situations. I never would have spoke to a client the way Trish did, nor treat a paying customer like this. Like I said in my review, I am more that willing to share any of my correspondence to back up my review.In response to the email concern, yes it was an issue but definitely not last minute, it was only with our initial inquire, took a week till we figured out we had an issue. IT fixed it but we still had everything up and running a month before our intended event date. We booked a month beforehand. No contract till 3 days before the event. The week of timeline looked like this; Monday we got the contract, Thursday was the event.If you consider yourself one that needs to ask a couple extra questions, pass on an event here. It clearly was far too overwhelming for their team.----Horrible experience with this facility, my company (meaning myself and our admin) set up a team building event with Trish directly. We were given information that was inaccurate and on multiple occasions mislead with our communication. Below is a summary of everything that went wrong.We only booked our event about a month out and here is what went wrong.We were given and quote and told we could change our numbers 10 days before. She backpedaled on this. All of a sudden no changes allowed according to the contract we never received.Told we'd be charged 50% for the down payment, instead charged 100%.Catering information said a 12 person minimum. All of a sudden it became a 20 person minimum. Told us we should get our catering elsewhere.Told us we need to sign a contract 3 days before the event. I had an outstanding question about the overcharge, she never responded and cancelled our event less than 24 hours out. I was communicating the question via text/email and was being ignored.Told I could help teach my team how to play, she reneged on that. 'Against policy', well I even offered to pay the coaching fee. I was really looking forward to teaching my coworkers how to play. I play 4.5+ and now had to cancel same day with my team. What a way to run a team building event.Overall the entire communication was a disaster. Disappointed as I love those who run the Alameda facility. We've played here numerous times and based off this experience they won't be getting my business again.If anyone would like to see snapshots of the disaster communication please feel free to message me. I attached just one of the emails we sent kindly asking for a response. Only to get responded with a cancellation email.I hope someone in upper management takes care of us. We had paid all invoices on time and were communicating daily with Trish, to be ignored. I'll be sharing my experience with all my friends in the pickleball community.UPDATE: Mike Fox spoke to me regarding our experience and nothing really came of that. I was more than willing to provide all the correspondence I had (seldom responses from Trish) yet supposedly this was already provided. I received an apology but that was it. No offer to make this right.I had a large percentage of the people I told this experience to express to me that this sounded like they had a better offer for the courts we wanted and purposefully cancelled our less profitable event. Not sure if this happened but that's how outsiders viewed my experience.No response, just cancelled our event.

I visited The Hub on my trip to San Jose and it really is a pickleball lovers place to be. It is a very nice facility with many indoor courts, along with a reception area and lounge. There's also an option to demo paddles here as well (I believe it is $10 for guests). As a guest, they have an option for a day pass which is $35, a little pricey in my opinion but would suggest staying as long as possible to get the most value. Maybe there aren't many guests that stop by since there was no signage on how to get a day pass at the front. To do this you need to either create an account at one of the iPads or if you have the court reserve app, you must add this location. To conclude, some of the really nice things that I appreciated were the warm up areas, the multiple open play courts separated by level and short wait times between games. Everyone I encountered were members and said great things about the membership, plus they were all very friendly. If I lived here I think I would definitely become a member.

Great facility with nice courts separated by fences so you don't get too many balls on your court. There are plenty of courts so there's lots of places to play. We came here for a tournament and it is great because there is also lots of space in between the courts to watch the games.

I was invited by a friend to play here and found it to be a cool place! As an intermediate player, it's often hard to find folks who are not on either end of the skill spectrum. The Hub has signs on each of its 21 courts indicating what skill level they're for. I love how members can demo paddles for free I believe or there may be a special paddle demo package. The courts are in great condition and players are generally pretty friendly. Gatorade was $2 which is nice compared to the usual $4 I see other recreation places charging.The membership is definitely steep at $130 a month and also requires an initiation fee. For the price it's not really for me but if you want a nice indoor pickleball experience, this is it.

The Hub is a pickleball enthusiast's dream come true! With ample drop-in courts ranging from 2.5 to 4.5+, there's something for players of every skill level to enjoy. Please make sure to have a DUPR rating of 4.0 or 4.5+ to use these courts, as employees ask/verify for these levels of play. The members/guests all had a very welcoming and inclusive environment compared to other Hubs I've noticed. For those who want a place to rest, there is a dedicated area with tables for resting and enjoying a bite to eat. For those planning a visit, please to sign up beforehand and inform the front desk staff of your name. This ensures a smooth and seamless experience, allowing everyone to make the most of their time on the courts (can also use kiosk).

The new hype of pickleball!! Great community building! 20 courts so there's plenty of courts for different skill levels. Usually pretty crowded on weekdays after 5pm but the wait isn't too bad. Weekends is usually less crowded with some empty courts often times.Players are friendly and drop ins are very welcoming. Membership monthly fees are reasonable, day passes are little on the higher end but it's better to get the 10 pack deal if you plan to come back sparingly but cant commit to a monthly subscription. There's a new alameda location but hope there will be a san francisco one soon.

The HUB is definitely a great place for all levels, designated courts, and plenty of group and private lessons to up your game. I've had group, semi-private and group lessons with pro instructor Trish O. and she's an amazing instructor- I highly recommend her, she will change your game!Also, PPA pros are often spotted at the HUB for Events

Hub, Hub, Hub! Great indoor pickleball courts! You can sign up to be a member or just a simple drop in play! This is like my second home! Haha great community here and the courts are very nice and clean! If you want to have a fun time and get a great workout in stop by the hub and try it out! They have courts design for beginners to advance drop in plays! There's 20 courts or so here but it gets packed during the week days! So if you want to practice more go on the weekends!The only thing I would ask to be improved is the CONSISTENCY of the Lighting for each court! The courts closer to the entrance are brighter than the back courts. I notice this and many others notice this as well and it can throw you off when you play on different courts. That's why I gave it a 4/5 or else it would be 5/5! I hoping in the future they'll have a food vendor there everyday of the week!

Overcrowding has become a serious issue. Adding insult to injury they often block off many courts. I left early today due to the long wait and passed 5 empty 'reserved' courts on my way out.