Sansei

I wish I could love this place because the food is really good and the service is so fast but this last time I was really disappointed. I paid about $13 for the chicken teriyaki plate only to get about 10 pieces of chicken!They're generous with the rice and somewhat the veggies but really ration the chicken. The flavor is there but the food almost isn't.It seems the last few times I've been coming here the portion of chicken got less and less but this time was something else...I won't be coming back here but if this is really what you're craving make the drive over to Oakridge mall to Sarku Japan.

This place is extremely similar to Sarku japan in terms of food variety and cooking. However sadly its a more inferior version as the food/cooking is abymissal.I ordered a plate of Teriyaki Chicken with noodles, and yeah there were issues.-Some Chicken parts were raw or too hard to eat-A portion of the vegetables were ice cold frozen crunchy-The Noodles aren't even cooked properlyYeah I try to be generous yet I couldn't even finish the plate. Don't go here

So they put a huge portion of rice and vegetables and then the guy drops on the smallest portion of chicken. When I point it out they all look at each other and smile as if there's something funny. There is nothing funny about skimping an order. You obviously don't give a crap that you are 2.0 bottom of the barrel place to eat. To the guy cooking that thought it was funny- u suck. Too the lady taking the order that thought it was funny-you also suck. Order was ready in 30 seconds- non of it is fresh. Garbage.

Its a fast meal. It seemed slow at this place so I opted for this since we were in a hurry. I got the Beef plate and it was bad. Taste was ok but the rice is hard and meat is really tough. Also vegetables are soggy. I would not be back. Sarku is way better!

Believe the reviews! Poor service, they are aggressive when you ask for anything, food taste is bad, no flavor at all. Miserable portion, chicken teriyaki looker like leftovers. Total waste of money!

This place is a wanna be Sarku. Ordered the mixed chicken and beef plate. Not only the portions were small but there was no flavor. Very bland. Even tried adding siracha packet sauce, still didn't help. Never again.

Chicken TeriyakiI have experienced very bad service provided by the people who works here. It is not first time- almost every week . Because every Friday we go to Eastridge mall from our school.They do not cook fresh ( in-front of you ) rather,they just bring the precooked chicken from their kitchen doors.In the chicken teriyaki box you can easily count the chicken pieces..! It is not worth to buy a meal for 10+ $$ . They load the bowl / box with rice.!If you ask for fresh or complain about quantity, they wont even acknowledge or reimburse with something..! BEWARE!

We got food here, because it was quick and easy, no Iines at the food court. I got the chicken and beef, with noodles which added an extra dollar. Everything was flavored very well. I was a bit surprised when I saw how much liquid was just piled at the bottom of the plate. Overall it was a decent meal, I did enjoy it

I was going to leave an extensive review for this place but when I looked at their yelp I am not surprised why they have such very bad ratings. The people here don't know how customer service affects the longevity of a business because otherwise they would've been paying attention to the already plummeting reviews they have here. They literally told me I had to wait for a manager to order because I wanted some pickled ginger. Was totally willing to pay for it but the manger went on a lunch break so they told me to wait. Long story short I didn't buy anything and definitely never will. In my opinion if someone is willing to throw money at you; you take it as fast as you can. Good luck.

$16 for chicken teriyaki and a drink. Where's the chicken though? Inflation is real, but don't post pictures with chicken and then serve this!