Ramen Lab

Tried this on a random Thursday evening and was not disappointed! I will say I was a little shocked at the sticker price of the ramen - $5.50/ramen (because I've been so used to purchasing an 18 pack shin ramen for $15 at costco so less than $1/ramen) but it was balanced out by the more decently priced chicken ($12) and bulgogi bowls ($13). In total for 2 dishes and a ramen, it was no more than $35 and for a dinner out for 2, I don't think that's half bad! My husband and I went to one of these ramen labs in Korea and thought it was fun that the idea made it to the Bay Area. It was only aboht 10 minutes south of us in South SJ, so it was very accessible and easy parking. My husband picked out a seafood ramen, one which I haven't seen at the grocery so at least it felt like something new. I'd definitely come back to try the other bowls and ramen!

We went here during a Friday lunch. It's located next to Kenzo's AYCE sushi. There was plenty of parking available as they share parking space with Kenzo's sushi. As soon as we walked in, I noticed how small the restaurant is. There was like 6-8 tables only. It was crowded when we arrived so I had to maneuver through other folks looking for their choice of instant ramen packs. The concept is you have the option to make your own instant ramen or order the ramen and other Japanese/Korean hot foods from the menu. There is one kiosk in the front by the kitchen where you place your order. There you can order additional toppings for your ramen and appetizers. Then you choose your premium instant ramen packs located on two of the walls around the restaurant. They also offer Japanese/Korean snacks and drinks you can purchase as well. Once you're able to get a table, you wait for the server to come drop off your order. The server will give instructions for how to cook your instant ramen from the multiple machine burners offered at the front. The service was friendly and efficient. My son loves ramen so he loves this make your own instant ramen concept. Just remember the more toppings you order for your ramen it can add up. My son only wanted a hard boiled egg in addition to his ramen so he was a cheap date. Lol. My sweet and chilli chicken Gang Jeong was drenched with sauce but it was good. It looks like we'll be back as my son loves ramen. He's already planning what toppings to add to his ramen next time around.

Checked out the hype of ramen labWhen we got there, it was empty and quite nice inside As we got our table, the place got packed real quick!Over all we will go back as it's an awesome experience

Came for the experience - If you're planning to get all the toppings and extras, you might end up paying $15-$20 for a bowl of ramen. The selection is pretty diverse, there were some noodle packets that I would never have had the chance to try. It's definitely not fresh ramen quality, but it's decent for something quick.

I have been here when this place was called "What The Cup" for ramen and it was always good and on point. I went there today to check out their new concept of cooking your own ramen with your choice of ramen. Unfortunately ALL their ramen machine is broken. There was like 10 of them. Not sure what the problem is but the owner said it will be back up and running I. A few days. Giving them a 3 for now as I was diasppointed that I didn't get to try it today. The 4 of us did order from their original "What The Cup" menu. Parking was good cuz next door wasn't open. smal little spot that picked up and got busy real fast!

When we went it was quite busy so you really had to be on the lookout to get a table. The experience is pretty cool itself. You go around the room to find which ramen you'd like. Then you go to the order kiosk to ring up your ramen, drinks, and any add-ons you'd like. They give you a bowl and your add-ons and you can head to a ramen heating station to heat up your bowl. I enjoyed my ramen and the drink packets. I would definitely recommend the fries too!

Honestly a fun experience people should try. If you're looking for something quick easy to eat, this is for you. Don't expect super high quality foods, but expect the feeling of home. Lots of great toppings such as corn and cheese. And a good variety of sides like beef and pork.Lots of noodle options here that you can customize to your liking! I'd say if you miss little ramen shops at Korea and Japan, then come here!!!

Live near by but did not know this place was here. Not too big inside, enough seats for about 15 people. Glad it was not busy in the early afternoon. Definitely had to ask the staff how this place works. Either you can choose from one of the many different Ramen options that they have on the wall, or you can order one of the soups that they make. They have bento boxes that we didn't try and other appetizers. Definitely worth trying again since we know what to do now. Only negative was for my kids, the chairs are pretty low and the table is too high for them to sit and eat. They had to sit on their knees on the chair. I ended up trying one of the mushroom noodle packets with extra meat, which was pretty good, my youngest son just got the plain udon, he liked, my oldest got the tonkatsu ramen that they make, he liked it. Definitely worth a try for the experience, but go there knowing that they have a few options and might take a bit to order. Rookie mistake. Make sure you take the toppings out of the paper before you put the water in. ‍

Lots of ramen and topping options! Although I would've loved to see more options for vegetarian/vegans both in ramen and the toppings. Staff were super nice and helpful.

I've been a customer here long before they rebranded and redecorated restaurant when it was known as What The Cup. Looks nice but unfortunately today the customer service, quality of food, and wait time was ridiculous..The wait time was 30+ minutes, not just for fried food but for the instant ramen since all the machines were down. They got more and more backed up since the machines were down and none of the customers were finding out that information until after they made their purchase. A lot of people were left waiting in the small space that was available, some asking for refund due to the wait time and after seeing all the machines down. Small signs on the machines is not an efficient way to let customers know this issue and had they put up better ones they could have avoided this crazy back up.We then waited 45 minutes for our order, only to come home and see the portions were ridiculously small for the WTC fries. Small amount of fries, small amount of meat, small amount of kimchi. I've ordered here not even 2 weeks ago and the food portions were not like this. The bowl used for the WTC fries was significantly smaller than what they usually use just a few weeks ago. Putting a picture of someone's review of that same order just 5 days ago and you can see the difference. And one of the fry orders wasn't even the correct fries used for that dish. This wouldn't have bother me as much as it did but hard to ignore after the very long wait time for food that wasn't its usual standards and at the price we paid. I like the food here and is usually good but today unfortunately it was not.