Psycho Donuts

I don't feel good about leaving a poor review here but I've been left with no choice. Been coming here for about 15+ years. For years and years we loved it here. A large variety of fun and exciting flavor combinations. The donut itself light and fluffy and flavorful. My kids always loved them and I enjoyed as well. Recently, as in the last 2+ years, they have gone extremely downhill. I've been reluctant to make this review but the quality, and already poor service have been getting continuously worse. The service has always been young teenagers who are monotone, distant and lacking any personality. I've ignored that as the donuts were fun and my kids enjoyed them. The last visit we came at 845am on a Saturday - early, to expect a full variety ondisplay, yet what was offered were less than 10 different options. Our favorites we have had for years were "not available". We ended up with the following that is pictured. To be honest they were very dry and more overly sweet than usual. Quite disappointing to what we have enjoyed for years. The quality continues to go down and this was our final straw. It's likely we will not return.

We stopped in yesterday during a long drive. The place hasn't aged all that well imo and I was disappointed to see that most of the donuts looked... like regular donuts just with different colors and cute names... like my husband got a Cutie (strawberry old fashioned donut) and a "this one" or maybe it was "that one" I forget - it was just a glazed old fashioned with some frosting drizzle. The one he didn't choose was just a chocolate old fashioned with drizzle. They had three super fancy donuts - cereal killer, vanilla wafer, and some oreo cookie thing. Then they had 2 semi-fancy?? one banana cream filled and one chocolate cream filled. Honestly I bought the chocolate cream filled specifically because another reviewer bought it and said it wasn't very good, and I wanted to see if I agreed. To start with, had to eat half the donut just to even find the chocolate filling, which wasn't ideal. The chocolate filling tasted exactly like a snak-pak chocolate pudding to me. So I'd agree, kind of mild flavored... and not very... exciting. I'd agree this suicide squeeze (I think I'm remembering the name right) was a bit lackluster. I did really enjoy the cherry icing drizzled on top though. More of that please!No "Strawberry Fields" though they still had a picture of it on their wall. When I asked the woman behind the counter if they still have that one sometimes, she said she's never seen it since she's been working there. I don't know how long that was, but the answer was disappointing since that was (and I am guessing still is) my favorite.Overall I feel like this store has a very dated appearance, and I think consumers do want and like rotating fancy desserts that cost too much. I regularly buy $4-5 cookies at Crumbl. It feels instead like Psycho has backtracked to offer more "basic" donuts just so people have something less expensive to buy, but then they're not really offering something significantly different from your standard donut shop. I also got the cereal killer donut, which was very fun, but the cereal wasn't as crunchy as I'd hoped, and it made me wonder how fast their turn over is. Within 3 hours of buying the cereal killer there was basically no crunch left. I should have eaten that one first... Anyway, I'm just not sure I'm going to go out of my way to come to this shop again in the future. I feel like it needs a more modern appearance, and a focus on their ultra special donuts, not the basic ones. Me: What's this Jekyll and Hyde one?Employee: That's half chocolate donut.... and half with sprinkles...wtf? I had half-expected her to wow me with something like half chocolate donut, half vanilla donut. That would have been pretty crazy. This was just a donut where they'd put sprinkles on half of it. That's not crazy!!! I mean, it's crazy for how normal it is!Still 4 stars because it was good. I enjoyed my donuts. But it could have been so much better. Sad about that.

We were in the neighborhood so we stopped in to grab some donuts. I'd heard of the place but never visited. I was excited to try out there weird and crazy flavor combinations. Unfortunately they were out of some of the most popular but we did end up sampling six flavors. Dazed and Confused is a traditional raised glazed donuts, light and airy. Next was the Boston Scream which was a chocolate frosted with vanilla cream inside. Yummy with a powered sugar skull on top. One of my favorites was the Espresso Yourself, with espresso infused glazed topping. Delicious. We also had the Cereal Killer, which was a little too sweet for me , but if you have a heavy sweet tooth, this one is glazed with loads of fruity cereal. Same goes for the S'mores donut, sweet marshmallow topping with graham cereal and chocolate drizzle. The last one we tried was another one of my favorites, Strawberry glazed Old Fashion. The crispy outside of the donut, tender inside with a strawberry glaze. They weren't the best overall donuts I've had but they were sure fun and creative. Nice to share with a group or gathering.The gal behind the counter was super friendly and helpful in making suggestions.

Pretty good donut place in the area. I recommend getting one of the boxes to try a variety of flavors and types. For just the two of us we got a box of 3 and it was perfect since some of them are huge. We loved the s'mores one. The mix of graham crackers with the marshmallow based frosting we delicious! We tried the butterfinger and that was was a little strong for my liking. Powerful peanuty flavor, a little overkill. Our favorite though was probably the Jekyll & Hyde chocolate donut. Really soft, most moist, and the perfect amount of topped frosting. They've got a good variety so try a few different things! I'll have to say the store was a little bit messy and dingy and I remember seeing some equipment or something stacked up in the front room. Could do wonders to clean that up a bit.

Wildest in calif norcal! Just not Portland. Cereal Killer seems to be just as good as the choco coffin and vamp with bloody jelly fanged.Had a booth with psdded walls at orig location where HI Mochi donuts moved in. But mostDonuts are available inside the mall 2nd floor Valley Faire Santa Clar/bordefing SJ and Santana Row. My pref choice. Scary and funny, like a trip to Universal Walk up here in NorCal backyard. Cant give all the unique donuts tgemeselves themed donuts. Ciol. Tasty. Coloful. Crafty and some mixy including pb&j

I don't know what happened, but the great memories I had of this place were squashed today. We drove from Redwood City so I could introduce two kiddos to the goodness I enjoyed here for several years. When we arrived, they were closed. Only open 10AM-3PM now. They sent us to Westfield mall 15 minutes away. Since we had come all this way for the wacky donut experience, the kids wanted to go!When we arrived at Westfield, the little out of the way kiosk booth had 5 choices. 5, sad little uninteresting choices. We bought one each and when the kids began to eat theirs they didn't like them and only ate about 1/3 each. What kid doesn't eat their donuts? (These kids have eaten other donuts with me and typically love them).What a total bummer today was. I mourned my beloved maple bacon, and the awesome peanut butter and banana, and the delicious Captain Crunch and on and on and on. RIP Psycho Donuts! This business is a shell of what it used to be. I wonder if they're going out of business?

Got there at 8:35 am and what they offered was so limited. They said they're only serving 2 of their specialty donuts. Then why advertise having them all online... I understand if they sold out but that wasn't it. It's simply because they're not making them that day. Save your time and gas. I was not going to pay $35 for a dozen of basic looking / sprinkle donuts they had there.

I pass by Psycho Donuts very often and always think of trying their donuts whenever I pass by. Alas, I finally decided to stop by their store when I passed by recently. I went around closing so there weren't that many options. I thought that the decorations on the donuts were really cute and the names for each of the donuts were also very creative. I got the suicide squeeze which I believe has crushed oreos on top and a chocolate filling inside. For a $5 donut, I definitely expected way more. The donut itself was very dry and tasted like nothing honestly. I feel like to oreo top/crumble had to compensate for the disappointing donut. The chocolate filling also didn't really taste like anything. I could only get a faint taste of chocolate and it was only when I was really trying to taste the filling. This was a very disappointing donut, and I will definitely never be getting another donut from here. At least I've got to try it now and won't be thinking of getting a donut whenever I pass by their store now.

Super over priced donuts. I understand it's different but the price doesn't justify the lack of taste. The donuts were dry and hard. I would suggest making donuts that are soft that melts in your mouth. I do have credit for the design of the donuts.

Hello everyone I'm the creator of Psycho Donuts. I gave it 3 stars because that seems to be the average rating here so ... there you go.I went by the Valley Fair mall to see the stand and saw that it was closed. The idea of the mall stand was thought of long after I sold it. The issue with having a "cold counter" ((donut speak for a retail location far from the fryer)) is that of quality. They get stale quickly so generally a bad idea. Tack on the fact that a business would have to raise prices to justify the high rent of a mall (and the cost to truck in the donuts) and you have all the recipes of destroying a brand.I never met the new owners so I have no idea of their business ability. I sold it to someone, who turned around and sold it to someone ... who died ... then his widow sold it. Maybe it got sold again, I have no clue. My only advice to them is (unless it's too late and the brand is completely trashed) is to focus on high quality and good service. Probably lower the prices too. My rule of thumb when I created it was to charge double of the mom and pop donut store prices. Donuts are incredibly profitable (only second to french fries) and cost about $0.15 to $0.50 in food costs depending on the donut. I also followed the pricing of Voodoo Doughnuts in Portland. I was working in Portland as an Engineer in 2008 and V.D. was about 2 years old (maybe less) and was talking Portland by storm. I thought, "hey, I could do this" ... and pumped up my basketballs and did it. The first donut cook was Jose, and he REALLY cared about quality (and we got along great). In case anyone is interested in P.D. history, there is an Xray of my cat (smudge) on the lightboard at the shop. The original location (Campbell Donuts) had a lightboard to highlight sandwiches. I thought it looked like an xray viewing box at the hospital, so there you go. The original logo https://s3-media0.fl.yelpcdn.com/bphoto/S1FpZfw8LgWHsQZTiEmrEg/o.jpg was inspired by the back album cover of Oingo Boingo's Nothing to Fear with the spikes coming out of Danny Elfman's head. I was a big O.B. fan as a kid. The new owner changed the logo (who knows why) and made the spikes sweat. The curio box with art in the center of the store hides the ugliest structural pole ever seen. I ONLY hired attractive college girls that were super friendly. In the early days they (in their nurses outfits that I got from a uniform place on Bascom) would do pics in the padded cells with customers with our branded straight jacket on and would get crazy tips. Like $30 an hour worth of tips back then. I remember one day a couple of Hooters girls came by and said "we're killing it at night at Hooters, and the word on the street is that these nurses are doing well in the day. We want to kill it day and night" I can go on and on and on ...I always had the idea of "Psycho Sandwiches" ... but never pulled the trigger. That would go for a more logical business switch from dessert to actual meals with protein. If anyone ever runs with that idea, just remember to focus on quality and service (and fun of course).cheers and happy 2025!!