Phonomenal

Overall this place is good and does a lot of business. Orders are done through a kiosk, but keep in mind this place takes PHO-EVER!I waited almost 40 min for my to go order.Broth was still hot which was nice and the overall flavor was good. The location is inside San Pedro Square Market which gives you other things do to and see while waiting.

I used to come to this place all the time when I lived in downtown. Hadn't been in a while, but was nearby and craving my tried and true Wonton Soup that I've previously left a review about. I was also with 3 friends and we spent about $80 total. After receiving my soup, it did lack all the flavor it used to have. No big deal. Just wanted a couple srirachas to liven it up a bit. I went to the front counter and asked for five sriracha packets as we had four items that could all use a little spice. The man straight up just said no. And so I said, ok, can I have three? He refused citing that sriracha is expensive. And i said sir, can I please have a couple? I like my food spicy and none of the dishes are spicy. He just refused. He gave me one sriracha packet which me and friends had to split amongst $80 worth of food. I looked up the sriracha packet online and it's 6¢ a packet. So if you want to charge 10¢ I'd happily pay it. I like my food spicy. Really turned off with lack of customer service and being told how much sriracha I can or cannot have.

My husband and I visited San Jose for a concert last night and decided to stop into San Pedro Square Market for some dinner.We walked around for a bit to check out the different food options before we decided on PHONOMENAL and it was pretty good. The pricing was fair - I think I paid around $26 not including tip for 2 food items and a drink. The service was a bit odd though, as they only have kiosks that you order at so you really don't interact with the people at PHONOMENAL until your food is ready for pick-up. They have a giant menu that even blocks the kitchen so can't see what they're doing behind the counter.San Pedro Square Market has a ton of seating so we had no trouble finding a table, I like the open food hall concept and it's great for people watching. Not sure if we'll try PHONOMENAL again, but overall, we enjoyed our experience!

15 minute walk from our car at the Center for Performing Arts.This place is located in the San Pedro food court. Went to the kiosk screen and ordered the $18 pad thai with shrimp/chicken and $21.50 bird nest seafood noodles. Text message on my cell phone confirmed our order.10 minutes later text message confirmed our orders were ready. Lady at the counter asked my name, and showed me my orders. No table service here. Customers takes orders directly to their table in the food court.The pad thai with chicken/shrimp came with exactly four small shrimp with tails still on. After removing the tails, the shrimp were no more than an inch across the curl. Several pieces of chicken, and wife said the noodles were decent.My bird nest seafood noodles came with four small shrimp also, along with a few squid, several broccoli, but predominately celery, in a nest of overcooked noodles. Had to use a spoon to scoop up the cabbage like juice on the bottom, and pour it over the noodles to add more flavor to the noodles. The celery is probably the cheapest vegetable you can get, and they definitely skimped on the shrimp, which were previously frozen and virtually tasteless. The soup at the bottom was delicious, and I didn't have to worry about splashing it on my shirt, unlike my wife who wore a white sweater last time. I came prepared with a dark shirt.Minimal ambiance, self service, mediocre value for what you get, but passable food. Not sure if it is worth a 30 minute round trip walk.One group had a dog with them in the indoor food court, which is in violation of California law. Only thing phonomenal was watching on the overhead TV the Yankees implode giving up 5 unearned runs in the fifth inning of the fifth game of the world series.

Tried phenomenal for the first time and it was pho-ntastic (ha ha). I got the chicken Bahn mi which had a lot of toppings and was very tasty. I took a star off because I asked the person at the front if it comes with fried chicken (since it just says chicken bahn mi on the menu) and he said yes but it ended up being grilled chicken. I wanted something light so it ended up being okay for me but they should really update their menu with more descriptions. I appreciate the pictures they have up but the appearance of the their food stall is not very inviting. Maybe they can update their decor and pics a bit.

My friend ordered the combo appetizer for the table to share. It's a great choice for when you're not sure what meat you would like. It had different meats, shrimp, egg rolls, and the crab wontons. The pork was delicious.

My friends and I wanted to grab food around downtown SJ, so we stopped by San Pedro square since there's plenty of indoor and outdoor seating. I was hoping to get something warm since it was pretty chilly outside! Unfortunately, the pho at this place somewhat missed the mark...I got the chicken pho for $17 and it came with only a few pieces of chicken (half of it was chicken skin) and the broth was pretty watery. I selected "dine in" instead of "take out" option, and although it was in a glass bowl it also came with a plastic spoon and plastic bags for the bean sprouts. For $17, I was expecting bigger portions and way more protein in my pho at least the service was okay and didn't take TOO long to get our food!

With friends for the afternoon and we decided to stop into San Pedro square for lunch! This place looked really interested so we stopped byThey have kiosks you can order at which makes it easy to browse the menu and place your order. I went the fried rice for my entree and me and a friend split the fried shrimp spring roll thing!Overall, I think food was fine! It took about 10 minutes for everything to came out and in my opinion it was just okay! Maybe I didn't order the right thing but yeah. Would def go back to try other things on the menu

When you have few alternative options around, you end up at establishments like this one. The dish I got was cold expensive and tasted like it was heated up from the night before. It's unfortunate, San Jose's downtown has turned into a food desert, but thats the reality.BB

I've ordered from phenomenal many times. I usually order through a delivery platform but sometimes for pick up. I'm going to be very honest. In the beginning there were generous portions of beef in their beef pho bowls. I love the rich stock and sides they send to garnish like fresh line, bean sprouts, hoisin sauce, spicy sauce, and cilantro. However, more recently they have cut way back on the meat and it's disappointing. One of the things I loved about this place is the generosity of portions. Let's be honest... pho at $16-20 a bowl is not cheap. I genuinely feel more meat needs to be in these bowls. If I were at a restaurant paying that price for beef tacos or some other beef plate... there would be generous portions. I have loved phenomenal but im not feeling the same way I did.