Phoenix Pot

Food (4/5)Decent selection and ingredients are pretty fresh. We got a basic soup. You order via QR code, then the server will confirm the ingredients you'll like to order prior to placing the order.Price (4/5)Will be about $20-25pp, about average. They do change a lot (can be $20) for the premium soups.Wait Time (5/5)Came on a weekend ~1pm, there was no wait. Eeriely empty, only a few other tables occupied by parties of one or two.Service (5/5)One server for the restaurant - she brought out soups, helped with order confirmation, payment. She was attentive.Ambiance (5/5)Sort of futuristic interior. They have some shelving on the table which is greatly appreciated as there's never enough table space for hot pot.Parking/Access (4/5)Located in Milpitas Plaza, there is the parking lot available though it'll depend on your luck to find a spot. At the very least you may find a spot maybe towards the center/backside of the plaza.Probably wouldn't be back because it's more on the premium $$$ side without the feeling of $$$ ingredients. I would rather go to Haidilao or Liuyishou.

We went for Chinese New Year dinner and were surprised that the restaurant was quite empty. Upon seated, a waiter came to explain to us what kinds of hotpot were availabl. Ordering was through QR code. We got the signature coconut chicken pot, a seafood combination plate, lotus root, and baby cabbage. We waited for the soup base to boil and a waiter came to put the chicken into the pot. We were asked to wait for a few minutes until the hourglass was empty. The chicken was perfectly cooked and super tender. The soup base was a little sweet with super fresh coconut flavor. There were also many coconut flakes in the soup. We really liked the chicken and soup base!The seafood combination, however, was just okay. It came with shrimps, clams and several other shellfish that I couldn't name. It didn't taste very fresh either.There was 15% service fee included, so no extra tip was needed. The waiter also explained it to us in the very beginning, which was fair to us. Overall I'd recommend the coconut chicken hotpot!

We came on a weekday for lunch and there was no wait and very few other parties. The ambiance is kind of tech-y with metal and neon. It seemed like a good place for groups of up to 6. We had the pork belly chicken soup and the coconut chicken soup, which is sweet. I'd never had a sweet hot pot soup before, and it was interesting! The soup has coconut water and pieces of coconut. Tip: corn on the cob tastes so good cooked in that coconut water soup! Both soups come with a lot of meat that you can scoop out to eat after it's been cooked. The biggest downside was that the meat is all bone-in, which makes the soup delicious, but the bones were crushed and I crunched tiny bone shards more than once, which can't be good for my teeth. They charge $1.50 for the sauce bar.The chopsticks are really interesting! The handles are reusable and the tips are disposable wooden pieces that you screw in to them. I like this system since wood is grippier but less hygienic. The service was really nice here-- they switched out our bowls for us when they got full with bones. We stayed a pretty long time and they were okay with it.

This was a surprising first experience of coconut chicken hotpot. The bone-in chicken was very fresh. I cooked the coconut chicken in a 6-minute hourglass according to the waiter's instructions. It was just right! Never cook it more than 6 minutes, the chicken will become over cooked. This coconut soup base also goes well with the thinly sliced ​​pork, winter melon, tofu, corn, and vegetables we ordered.Take the first bite of the ingredients cooked in the soup base in their original flavor. You can taste the fragrance and sweetness of coconut juice. After smelling the aroma, dip the chicken in the special soy sauce and the whole bite will have the taste of Southeast Asia. It's like eating Hainan chicken! You can also go to the condiment counter to mix your own flavor.The elderly in my family like this light coconut chicken very much.Since this hot pot place is newly just open, place is clean and bright and beautiful. This is a great dinning place . 這是一次驚喜的椰子雞火鍋初體驗。 帶骨現切雞肉很新鮮， 按服務人員的指示用6分鐘的沙漏煮椰子雞， 剛剛好！千萬不要超過6分鍾， 雞肉會太老. 這道湯底也很配我們叫的薄片豬肉， 冬瓜， 響鈴捲， 豆腐， 玉米， 青菜。煮過湯底的食材先吃第一口原味， 可以吃到椰汁的清香和鮮甜， 聞香後再把雞肉沾著特制醬油吃，整口就是南洋味道。像是吃到海南雞！ 你也可以去調料臺自己配自己喜歡的味道。家中老人很喜歡這道清淡的椰子雞。

New restaurant in the plaza - I didn't want to wait for the neighboring restaurant, so I decided to give it a chance. There were only 2 other tables dining in the restaurant, and I had no idea what I was walking into, but I somehow convinced my family to go in. We chose the half & half soup base: rattan pepper soup + mushroom soup. I really enjoyed the rattan pepper soup! The mushroom soup was decent too. For the sides, we got duck blood, braised beef tendon, angus eye steak, shrimp paste, Chiba tofu, chrysanthemum, and 1 bowl of rice. The braised beef tendon was amazing. Shrimp paste was pretty good too. Rest were standard. Decor: my brother did not like how bright the interior lighting was. He thought the white light + green light was too much. For me, I did not like their chairs. The metal chairs screeches on the floor and when I get in/out of chair. Service: attentive and helpful. They showed us on the disposable tip for the chopsticks worked. Sauce bar: $1.50 each if I remember correctly. Pricing was on par with other hotpot in the area. They didn't have desserts in that section though. Most other hotpot places that charge for their sauces usually include some small appetizer or refreshing desserts. My brother was a bit shocked by the charge because he didn't actually use his sauce - he grabbed it because my mom and I did, he was not aware that it would cost money (they do have it on their menu, but he never scanned the QR code).

We ordered tom yum and coconut combo. Chicken came by default. The food was good. The staffs were nice and attentive. Background music was guitar and piano so very relaxing. However, just a heads-up that service fee will be included for party 1-4.

Don't know why it's rated so low with a 3+ score and I really think it deserves a higher ratingThe coconut soup is really authentic and the chicken is also fresh.是在这边难得一见的很地道的椰子鸡，能吃出来放的真椰子水，鸡肉也很新鲜感觉是现宰的，非常推荐！

bad service bad food，long time waiting for the dish，the soup base coming long time then wait 25mins for the everything you ordered‍‍‍no service then must charge 18% tips

I would rate negative stars if I could. The got the spicy soup with was covered in oil. They also change a service fee for 1-4 people of $11! Beware of any hidden costs.

The soup base and food was good. The staff and service is really nice too. We had Tom Yum and it doesn't taste like the ones that I had before, but it was surely delicious! Would gladly come back again next time!