Lei Garden

We came here our last day in California. We got there around 11:00am and it was packed. We thought it opened at 11 but it must've opened earlier.They have a good system to check in. You tell them your name and they write your name and how many in your party on a paper. Then they give you a number. When a table is ready for you, they call your number. It was our first time going there and it was very big inside. We got a table for six and were serviced right away. It was dim sum time so we got a lot of little dishes. We got chow mein, duck, green beans, steamed pork buns, har gau, egg tarts, look fun with char siu, potstickers, dried scallop and pork sticky rice, green onion pancake, and veggie and pork bean curd.My favorites were the chow mein and the steamed pork buns. The chow mein had thin noodles and had really good flavor. The steamed pork buns had char siu in it and it had a nice sweet crispy crust on the top of it. It was a nice complement to it. All of the food was very good and we all left very stuffed. We will definitely try to come to this place again next time

Under California Labor CodeSection 351, tips are defined as voluntary payments left by customers for employees.Employers are prohibited from collecting or sharing in these gratuities; they are the sole property of the employees for whom they are intended. DIR.CA.GOVTherefore, in Cupertino, California, restaurants cannot impose mandatory tips. If they choose to implement a service charge, it must be included in the advertised prices and not added as a separate fee during billing.I would not be surprised if customers start a class action lawsuit in the near future.

Sure! Here's a more polished and engaging version of your review:Solid 3.5 stars! The dim sum wasn't the best I've had, but it wasn't bad either. We ordered our usual favorites--shu mai, shrimp roll, BBQ baked buns, taro puff, glutinous pork, roast duck, steamed Jidori chicken, and honey walnut prawns (which could've used a bit more sauce). While nothing truly stood out, everything was decent. Service was okay, though there seemed to be a bit of a language barrier. I'd be interested in coming back for dinner to see how their other dishes compare!

Came here for dim sum with family. We got here soon after they opened, and got seated right away.We ordered some of the typical dim sum, but one thing that was unique was a red rice roll with fish filet. The wrapper was a bit on the thicker side, but I actually prefer that. The fish filet were thick enough where it didn't just fall apart. All that to say, it was yummy. Everything else was the typical dim sum goodness. The food came out fast, but not all at once which tells me that they were steaming them when ordered. Overall, a great dim sum experience, and I would definitely come again for dim sum.

I was recommended this restaurant by a Cantonese friend who says this is the best dim sum they tried in the South Bay!Food is so tender and delicious and freshly made, each dish was perfectly cooked & I have to say the dim sum here is the closest I've tried to Hong Kong. Plates are priced a bit in the higher side, but well worth the quality. Service is standard, we came in a pretty busy lunch hour. Ambiance is lovely, clean and tidy with a traditional Chinese aesthetic with a modern touch. Would definitely return when I have a craving for dim sum!

Been going to this spot with the family for a few years now and it satisfies our palette whenever we're all in the mood for dim sum. My go to items are the shrimp rice roll, pork ribs in black bean sauce, Chinese broccoli, and stuffed eggplant in black bean sauce which all tasted great and hits the spot every time. I enjoy the menu variety and everything is presented and cooked perfectly. However, when it comes to service it's kind of a hit or miss--especially during the lunch rush. You'll be waving your hands up in the air trying to wave someone down to get noticed and fill up your teapot.

As a Cantonese I've wanted to try the dim sum here for a while. We had a fairly decent lunch here a while back. This time I came for dim sum with a bunch of friends.In general I think all the dim sum dishes we ordered were pretty good, with 腸粉 being the most memorable. I was pleasantly surprised by the various 腸粉 flavors and I liked them all. The other dishes were also quite generous. 糯米雞 might be a bit lacking in terms of the ingredients. No one would say no to a 糯米雞 filled quite generously, but this one ain't it.The bill came out to be ok, $40-50 per adult. Normal Bay Area price.Service was good, a very typical Cantonese restaurant vibe. Some waiters don't speak Cantonese, but it's totally fine.Parking was plenty around the restaurant. Location is quite convenient (there's a 99 ranch nearby). I think this would be a safe option for us, in the sense that if our non-Cantonese friends ask for a dim sum place in South Bay, we won't feel bad recommending this place to them.

Came in for lunch and it was not that busy but for some reason service seemed to be as if it was a full house that it took serious waving to get their attention. At one point frustrated I got up to service station to go get a dish for sauce. Oh then the lady who delivered our dim sum, I asked her to cut the Chinese Broccoli one more time especially the stem area. She didn't speak English so I gave her the cut sign (scissor) but she refused and server happened to walk by so I told him to ask her to cut it. If course then she did it but was rude about it as the cut pieces of the broccoli fell out of the plate. I then said are u upset but she ignored me. It was worse service ever! It's not first time we been here and I've seen how chaotic it can be during rush hour. I think with the bad service and wait I lost my appetite as everything didn't taste as good as I remembered. It was just average dim sum that is over priced these days. Cost has gone up to 8 to 13 per dish. Anyways I won't be coming back but I still gave you 3 stars for the food. Lastly when asking for tea pot refill make sure you tell them what it was because we started with Jasmine and it came back as oolong.

Rude Staff and Horrible Service: My friend gave me a $150 gift certificate from Lei Garden which expired in one month (she just bought from Lei garden). When my family went to have lunch and pay with the certificate, we were told that they don't give change (either in cash or in certificate). However, there is no place that tells us if this policy (nothing shown in the certificate or the merchandise cannot show any regulations in their side about this policy). They just said either you give up changes, or use the certificate next time. Since the certificate is expiring very soon, we have to use the certificate. The billing lady is very rude, not saying any sorry for lack of policy and just say: what I said now is the policy, you can only accept it and then refuse to talk to me.I told her that I will post review to yelp to state this fact, she said: up to you. I started to take photo, she started to call me a "mad woman".I am very surprised. This is how they treat their customers.

Had a terrible experience at Lei Garden.The chairs were ridiculously old, with the seat and legs separated. When I tried to pull the chair forward, my hand got stuck between the seat and the legs, and my fingers were crushed, turning purple and even breaking the skin. I told the host, and he just said, "Let me get you a band-aid?" Another server tried replacing the chairs, but both were broken as well.This happened before the food even came, and no one bothered to check on us until we left. Poor facilities and worse service attitude.