K & L Wine Merchants

I always enjoy shopping at K&L Wine Merchants. They have an excellent selection of wines and spirits, and their knowledgeable employees cover different regions with expertise. Whether I'm looking for a great bottle from their Old and Rare section or a fantastic deal that can't be found anywhere else, K&L never disappoints.The ambiance of the store is another highlight. The open-concept layout is clean and well-organized, with proper labeling that makes it easy to find your way around. Customer service is key, and this is why I keep coming back. Their staff is always friendly and helpful, making the shopping experience enjoyable.Every old bottle of wine I've purchased has been delicious, indicating proper storage and great condition. Overall, K&L Wine Merchants is an outstanding choice for anyone looking to buy a bottle or a case of wine. Their commitment to quality and customer satisfaction makes them a top-notch wine merchant.

K&L is one of the more popular wine retailers in the peninsula and LA area. Their network as well as their services provided make for a very smooth and easy wine buying experience, even if you don't love within their Territory for pickup. During the pandemic when things were on lockdown KL was one of the more convenient options locally by offering shipping and eventually contactless pickup. All stock is shared between their warehouse and 4 retail locations. The great part is the ability to transfer these within network so you can have a wine that's exclusively in Hollywood shipped to redwood City if you please. Tastings are also available with schedules posted on the website. You usually get a lot of bang for your buck during these events between the selection which you won't be able to sample in most wine bars or wineries. Just remember to be careful when the wine flows so does the wallet.

Nice little shop with a surprisingly large selection of items! They also have locations in LA and SF -- this one is the most convenient for South Bay folks. Grabbed a couple of craft beers including some Estonian beers (definitely not something you see every day). Would be interested in coming back to take a look at the wine selection some time (which seems to be primarily what they are known for -- beer is definitely the "side hustle" in comparison)! Service is quick and efficient, and yes, they do card like any responsible institution should. I also like how they offer lots of useful details about each item on their website as well as live stock counts in each location. The information really helps folks who may not have as much depth of knowledge and are looking to try new things.

K&L was really useful in helping me get a bottle of whiskey that very recently won an award. It was unavailable at BevMo or Total Wine and More. It was easy to buy it online and pick it up at this store.

5 stars all the way, and I've never even been inside their store. This place has an awesome selection of wine and whiskey (and I'm sure many other things). I was looking for a bit of an obscure Japanese whiskey and this place had it. The best part, I can place an order for pick-up online. I got a confirmation that they filled the order so I knew they had it before I drove to RWC. The confirmation email had instructions for how to pick up the item. I pulled into their lot, clicked the "I'm here" button, and a nice employee came out with my purchase in like a minute. They checked my ID and I was gone. Entire process took maybe 2-3 minutes. Excellent service and super convenient.

Excellent selection of Bourbons, Scotch and Tequila. Parking is tight so don't bring your full size truck

Incredible selection, mediocre customer service. I've been coming here for years and almost always find what I'm looking for and then some, but lately the customer service has really disappeared. You aren't greeted when you come in, employees are just hanging out in the back and in the checkout area, and when I've asked for help the last two visits I made the folks told me they would grab someone for me and then just didn't. In the past I've gotten great recommendations and excellent service so hopefully I've just caught them on off days, but when you're spending a couple hundred dollars on wine and liquor it would be nice to get some help

A broad choice of types of alcohol and a fantastic selection of alcohol makers. The staff was very welcoming at the Redwood City location, taking the time to pick alcohols that would work great together for a tasting I organized. They also host wine tastings on-site. We attended a session and had a blast.

Outstanding selection and a truly great staff. This is the place to go if you want rare wine and spirits.

Called for some information on some vintage wines and left my ph number and never heard back from them. Not like the past.