IPOT

Delicious spot - we had a large group and were able to get multiple tables next to each other, and ordered a bunch of different things (what seemed like everything on the menu). The portion sizes were generous, and the prices were very reasonable. There would be some things I wouldn't order again, but I think that speaks more to me than the quality of the food! Overall definitely recommended!

We came around 6pm on a Saturday and it was decently busy, but they were able to seat us right away. Ordering is easy with the QR code and multiple people can add to one cart at the same time. We chose to do individual hot pots and the shared grill in the middle. I love that you have the option to do both at the same time and with 2 different broths. Their sauce station had all the things you would want and they had a few sides/fruits as well. I highly recommend the biang biang hand pulled noodles. They were so delicious that I got a second order. As for meats, the cow belly and pork belly were our favorites. It's nice that they include salt and pepper shakers to season the meat for the grill. Overall, service was quick and servers were kind. We had a nice dinner!

This was my first time (and last time) here and there are a number of reasons why: Service:-Right off the bat after being sat, no one explained anything about how to order aside from using the qr code to start ordering. We asked several times but got really short answers that took us maybe 5% of the way through the ordering process. We ended up figuring it out but it took 10 min and that sucked. -After we placed our order, no one checked to see how we were doing through entire meal without me having to waive my hands at the servers. It was to the point where i had to get up just to ask for napkins.-Items on our order weren't brought to our table after ordering. We tried twice to flag down the server so we eventually just gave up and canceled the order. He did feel bad after he realized and brought us a few sodas, but what we really wanted was the saki we ordered.Food:-There some weird black stuff floating in my water and if that wasnt enough, there was hair in my food.-I ordered the house spicy broth and i get that its supposed to be spicy but I found it to be completely abnormal for there to be a half inch of chili oil and what looked like half a jar of chili crisp at the bottom of the soup pot. i eat really spicy food regularly but this was just gross. Once i got past the lake of oil, the broth was sub par at best. -Quality of the meat was just average and the sauces were just whatever also.Ambiance: -Everything the restaurant looked gross. There was food and dirt all over the booth we were sat at. The sauce bar looked like pretty unsanitary as well. Dirty plates were just hanging out at the front of the restaurant which was nasty - half eaten chunks of meat and soup bowls just a few feet from jugs of pre filled water jugs. -Staff was actively cleaning the floors while were still eating with heavy chemicals that smelled really strong.-Bathrooms were nasty as well.These are the just the things we observed and so we can only imagine what we didn't actually see. We were full but couldn't even figure out on what because not one bite of anything was memorable. I would not recommend eating here at all. We literally wasted about a hundred bucks here for two people.

We come back here very often because the service is quick, I love their mobile ordering system; and the hot pot options are great. Always yummy, will always be back

The food was actually very good. And it came out very quick. For bone broth was very good. I don't have anything really bad to say about the food. It was all tasty. My favorite was the shrimp paste balls.However, when we first walked in, we received a big round table, which actually looked good, but was not very conducive to a good hot pot experience. It was a little cramped and it was hard for some people to reach the hot pot. Plus they never shut the front door, which made things very breezy and Chilly. Last thing, there was a but noticeable odor of maybe an old rag that have been used to wipe our table. It was an unpleasant smell to start our meal. Three stars because we had a pretty good dining experience, but the overall ambience this place could improve.

Seriously, this place is so good. Ayce kbbq and hotpot is seriously an amazing deal. They have so many side dishes with home made noodle and this has been my favorite hotpot place. I have been so obsessed with this place and been going almost every day! When nobody can keep up with my obsession i dine in alone and they are always friendly. Ice cream at the end is also super nice! Highly recommend. Never had to wait in line except for a weekend peak time.

Came to IPOT for the first time and had a decent dinner, but there was definitely room for improvement. We came in on a Monday night so we were seated without any wait, though there were a decent amount of people in the restaurant.First the good - tofu and preserved egg broth, sauce bar, homemade shrimp paste, biang biang noodles, fresh veggies, and good online ordering system. While all the food was fresh and good quality, it was the service that was a bit lacking. We got one order of the brisket to start, and the amount they gave us was insanely large. There was so much meat that we weren't able to sample other types of meat because of the sheer quantity on the plate. I asked our waitress if that was one order and she said yes, but looking at other tables they got much more reasonable amounts of meat. I wouldn't have been so annoyed if the brisket was good, but it was far too lean to be good hotpot meat. Only when my mom asked the waiter for a single person order of their fatty beef did we get to try a different cut without incurring a $20 charge for wasting food. They also kept missing parts of our order every round, so we had to keep flagging them down to bring the rest of our order out. Even with these missteps, the waitress and waiters were friendly and quick to correct the mistakes. This one experience I would give a 3.5, but I can see the potential of this place.

I always enjoy iPot when visiting the Bay Area. We arrived on a Friday evening. It was crowded, but the wait was short. Food comes out quickly, and the sauce bar is a great touch for customizing flavors. I appreciate the individual pots and the wide selection of meats and other options to cook. Despite being busy, the staff manages tables efficiently. The space is large enough to handle a lot of guests. Overall, a solid hot pot spot!

My second time here and won't be my last. It's great to know that they do Korean BBQ now and that they follow the trend of advancement. Staff were doing the best they could to give efficient and effective service. Food will always be worth the price. It's a casual and comfortable ambiance. Bathroom is clean, sauces and sides section's cleanliness are consistently maintained. I'm glad that they survive through pandemic and they're still thriving. It's their 10 years anniversary, congratulations!P.s. I don't like robots bringing me my food. I'm glad they don't have it anymore. Highly recommended!

Came in a huge group for their AYCE hot pot and bbq! We ordered on the QR code and liked the variety but the quality of the meats were just ok. A lot of the things we ordered never came but we had enough food. The bulgogi was our favorite but not sure if we'd get the other meats. The hand pulled noodles were amazing. They also have these fried buns with condensed milk that were the best dessert!