Fiery Hot Pot and Grill

Our absolute favorite hotpot in SF! The food is always fresh and the team is very attentive. Restaurant is also very clean and the sauce bar is always full. We love the coconut curry broth and appreciate that the spice level can be customized. We come at least once a month and it's a visit that's always looked forward to. Anytime we bring our friends, they love it as well! Wait time is usually low but call ahead if you have a large group. Their tables are best suited for 4-5 people max.

We went on Monday night with a party of 13. We were very fortunate that they could seat upstairs in their bigger seating areas. Their biggest table does only seat 10, so we did have to split between two tables.Their ordering system is through QR code, and was pretty easy to use. They had many different options of sides and slices of meat. My husband and I do like spice and we got medium spice levels in our soup, and we felt that there was already at a good spice level. You can make your own sauces and they offer a dessert after your meal.

EH, i dont know. I've visited this restaurant twice in the past month, hoping to like it, but unfortunately, it hasn't quite hit the mark for me.During my first visit, I came with a group of four on Christmas Eve around 7:45PM. Unsurprisingly, the place was almost full, asian restaurants are always the go to on holidays! They were clearly understaffed, with just two employees running around serving and cleaning tables. It took about 20 minutes for them to clean four tables for the waitlist. Considering it was a holiday, I understand staffing challenges, so I wasn't too bothered by the wait.We opted for the set menu. I chose the tom yum soup base, but it was overly salty and didn't pair well with noodles or rice like I usually prefer. On the other hand, my group enjoyed their pork soup base. The wagyu house cut was a highlight, though. The sauce bar was decent. You can create a good sauce but I wish they offered more variety- I want to be able to use ingredients i don't typically have at home! One small annoyance: the sugar in the container was clumped together, making it impossible to pour. Little things like that could be easily fixed during downtime.During my second visit, I came with a larger group of seven around 7PM. Once again, they seemed understaffed. It appeared they hadn't anticipated opening the upstairs section for larger parties, so we had to wait 20 minutes for them to set up. In my opinion, they should always have the space ready at opening, just in case. On the bright side, the guy who seems to be the owner/manager stepped in to help, which was much appreciated.We went with the AYCE this time. I tried the coconut curry soup base, which I'd recommend BUT stick to mild or no spice. I went with medium spice, and all I could taste was spicy oil, which I had to scoop out. Some others in my party chose the roast beef soup base, but it was too overpowering to enjoy for more than a few bites. They even had to scoop out half the soup base to dilute it with water to make it tolerable.The restaurant filled up quickly after we were seated, but the food came out in a timely manner thanks to their food elevator system.Overall, there are some redeeming qualities here, like the wagyu house cut, pork soup base and the coconut curry soup base, but the inconsistent flavors and lack of preparation/staffing really impacted my experience. While I don't completely rule out coming back, I'd hope to see improvements before giving it another try.

as soon as we got in we had to wait when there was no like for like 10 minutes just watching them clean a table. when we FINALLY sat down.. we noticed some mysterious occurrences:1) My friend placed a bowl on the table. The bowl proceeded to move on its own as if it was trying to avoid its fate2) Out of nowhere, my friend lifted their arm to realize that their sleeve was soaked to the brim with water. we didn't spill water. WE DIDNT EVEN DRINK ANY WATER YET. where this water came from..no one knows. i still wonder to this day. now. for the food..have u ever been eating eggs and suddenly get icked out? well thats EXACTLY what happens here. we got the all u can eat hot pot. the meat was okay. but it tasted all the same and was sickening in the end. but let me tell u. the shrimp was unlike any shrimp i have ever seen before. and in the worst way possible. IT STARTED OOZING ITS GUTS OUT WHEN I APPLIED PRESSURE TO IT TO PEEL IT. CAN YOU IMAGINE WHAT THAT DID TO MY APPETITE????? I WAS APPALLED. but no. I HAD TO KEEP EATING TO AVOID THE EXTRA FOOD CHARGE FEE. i ate and ate. tears began to swell up. my friend suffered through the pain of eating as well. she was so excited (and so was I) to try out their dumplings. BUT GUESS WHAT?! SOLD OUT. THE ONLY THING THAT COULDVE CHEERED US UP AT THAT POINT WAS SOLD OUT. we were at rock bottom. only the fries and taro chips and spring rolls were keeping us from going gorilla mode. but... the fire decorations they had was rlly nice! only reason we came here to be honest. OH THE ICE CREAM WAS THE BEST VANILLA ICE CREAM IVE EVER HAD sincerely, table 15

Love this place! We usually go to the other location, but this location happened to be closer to us that day. Parking was easy, but then again we went late in the evening. We made reservations online and they seated us fairly quickly when we got there. I love that we all get our own pot. Their sauce station seemed a bit sparse compared to the other location. The waiter was very helpful. Placed our order right away. We did run into a few issues when we placed our own order through the phone. We ordered:- Rich Pork broth - so good. Very rich tasting- Coconut Curry broth - very flavorful, but the pork is just a tad better.We love their premium meats. We ordered several orders. They even had a deal for us that night that gave us a discount on the price or add the grill option for the same price as just the AYCE hot pot. We were not that hungry so we opted just for the discount, but if we were hungrier it was a good deal to get both. Aside from some ordering issues from the phone, the experience was great overall. We all left with our bellies full and a smile on our face. We will definitely be back.

There was a special promotion for ayce hot pot for $34. We all did it and the food was great. I got the beef soup with medium spice, but it was still pretty spicy so beware! The soup was solid though. We loved the options of food we could order and definitely ordered a lot. The first round took awhile to get to the table but after that the food started flooding in. I think they were just too busy in the beginning. The quality was pretty good and especially for that promo price. The service was good despite it being busy, which i felt the biggest downfall was the wait. Would come back again!

It was just one of those days when hotpot sounded like a good choice for dinner. Arrived on Friday night at around 7pm, and there were plenty of tables open. Pros (didnt really have any cons) - The staff were friendly and attentive. Quick to answer questions and checked on us often. Everything - from the veggies to the meats - all tasted fresh. Items arrived quickly. Lots of choices and we were stuffed. Fave meats for me were the cumin lamb and wagyu. Loved the watercress and oyster mushrooms. There were a few sweets on the menu, but they also gave us mango sorbet at the end of our meal. It's a 90 minute time limit, and they came over to tell us when our time was almost up. However, it was more than enough time for us.

Came here for restaurant week and got the ayce hot pot! Super yummy menu items and good quality meat. The sauce bar is also good but could use more options. The staff was so friendly and they also gave us ice cream.

Restaurant is modern and trendy! Love the ambiance and the cutlery here. Food was great, hot pot broth was tasty and the meats were quality cuts. Veggies were green and fresh. We visited on Christmas Day so the restaurant was packed however we were able to get in early. Service was a bit slow at times but they were busy to the point the staff was running around! The condiment, sauces and garnish station was empty or nearly empty most of the time. If you love premium cuts for hot pot or k-BBQ this is the spot.

Restaurant week is here! Although, we opted for the AYCE hot pot because it was only $4 more with the promotion ($34 AYCE vs $30 special with lobster tail).Being new parents, we had dinner pretty early, around 5:30pm and it was already busy. We were able to get the last table! The service is friendly and the food was all very fresh. We ordered the fiery spicy beef broth (medium spice) and the rich pork broth (medium spice) and they were delicious. The medium spice level has a good kick of flavor for the meats and not so spicy that the veggie segment of the meal was unbearable to eat.. rather pleasant actually. Ordering AYCE is through a QR code and they advise to use only one phone so the ordering system doesn't get confused. The raw meat and vegetables came out very quickly. The hot foods took a bit longer and are decent. Nothing from the hot food section is a must try but the season fries were definitely a nice change of pace from all the meat.The restaurant was clean and they have an upstairs for what looks like larger groups. Overall this was a really pleasant experience and the food was awesome. We will need to come back for the KBBQ! Yummy certified!