ZERO &

The drinks here are fairly good and fresh. The coco mango was more tangy and sour than I was expecting, it didn't complement the coconut very well. They also had some pastries, I asked if they could toast it and the lady declined. Unfortunately pastries tasted stale even though it was still several hours from closing.

Zero& seemed to have great reviews and I can see why - the drinks are great, they offer non-dairy milk options, and you really get some high quality tea options here.This spot is located on the bottom floor of the SF Centre. It took me a while to find it since the maps inside are atrocious, but I was able to find it in due time.I ordered a Jasmine Green Milk Tea with Oat Milk and it was perfect. Default settings were less ice and less sugar, making it easy to order. Again, I can't stress how nice it is to be offered non-dairy milk options.All orders are taken online so there is little to no interaction with the staff until after your order has been prepared. I found this a bit perplexing as I was trying to navigate the kiosks and would encounter an error trying to get back to the main screen from someone's previous order. A small thing overall, but something to take into account.

Located in the Westfield mall! Ordered in the self kiosk and order was done super quick in less than 5 minutes.I ordered the ube and chose cane sugar and overall, the drink is OK. I wish it was a little more creamy but I can't really taste the ube and it's not super sweet. Super quick service and ok for a quick boba fix.

Originally came to the mall to get the Bake cheese tarts only to find out they closed ): next to it however was zero& so my friend and I decided to give it a try since we were in the mood for sweets in general. I ordered the Thai Me Up and he got the Jasmine Green Tea with sea salt cheese foam. Both drinks were yummy, but one thing with the sea salt cream drink is that it has a normal "lid" rather than the type of lid that you can sip out of. This is slightly annoying because usually you want to get both the tea and the cream while you drink and that doesn't really happen when you just use a straw. As a result, we just peeled back the lid a bit so he could drink from the cup. Service was super quick though and you just order from the kiosk.

I love their boba drinks here but this time I ordered the hanabi cakes! I got the taro one which was super creamy and delicious. I also got the rose and lychee one which was also very good but taro had to be my favorite. I felt that there wasn't as much lychee taste but it still tasted very good. Service for ordering the cakes was pretty fast, I ordered with the cashier instead of the kiosk and she was able to hand me the cakes fairly quickly.

Awsome drink! Service is aight, always seem to run out of most on the drinks menu (that's always a bummer to me when it comes to buying drinks). Always seem to be a a non-busy, quiet ambiance. I love ordering their Teappucino(that seems to be the only thing available ). I've had the mango one too. Forgot the name, coz its always out anyways. I've yet to try their other drinks, I wanna try their Mud thai tea(oreo crumbs on a thai tea) and something else? Cmon Zero&. How about you do better with stocking up on ingredients? I'm giving this rate a 3-star coz I'm tryna give it a few more chances. Only reason why I even come to this particular spot is because the other Zero& storefront is at Milpitas Great Mall. They're out of most flavors too. Y'all need help getting ingredients or something? Anyways, I will be coming back!

Quick Summary:- Ordering can be done on the kiosk- A large screen at the top right displays when your order will arrive- Selling pasteriesThis new boba place was recommended by an acquaintance. That day I was feeling like I wanted to drink a refreshing drink that is chilled cold, so we went here over the other tea places. On the menu, there were different drink options, but my eyes always land on the menu that mentions sago. Sago has been my recent favorite in dessert lately. Pairing with sago is typically mango or pomelo, and this drink had both.I ordered through the kiosk and my order number appeared on the screen hanging on the ceiling. The wait didn't feel long, so I got my drink pretty fast. It came in a tall bottle with a lid on it. Kind of cool how it looked to be a reusable bottle.Generally, the drink was cold, exactly how I wanted on that day. On other days in SF, this might be a bit too cold though, so I might try a different drink. The mango puree is thick, so it was almost like drinking a mango smoothie.

There are a couple Zero& locations in SF now, but this is the most convenient for SoMa. It's located in the underground food court in Westfield Mall.My 2 favorite drinks are the Coco Mango slushie and Grapefruit Spa. All of their fruit teas have real fruit and are super refreshing.

Tried the creme brulee boba milk tea here. Boba was great, as always! Unique flavor, chewy pearls. Convenient spot in Westfield.

Immediately went to look for the nearest boba spot after I landed for a conference. Extremely satisfied with Zero&. Prime location being in the mall, but a bit of a hassle to find if you're coming here solely for boba. Took me a bit to find the food court at the very bottom level because I entered through some store. Not my top pick, but a very safe one.There's quite a few pros. Drinks came very quick, around a two minute wait. Tea is strong-ish and the boba is not only chewy, but also slightly sweet. They also have an app which provides a free drink (base price excluding toppings) coupon. Plus the app lets you earn points to redeem for rewards. Big fan of gamification and prize redemption, so that's enticing. On the app, drinks default to less sugar and less ice which is actually great instead of forcing "regular ice" and filling the cup halfway like many spots. Lastly, the cup seems pretty high quality and the seal on top is fairly thick which helps prevent leaks (though can be harder to puncture).Obviously there are cons too. They have two sizes but it's dependent on the drink, so no picking. Despite the smaller size of 16oz, the price is the same as larger 20-22oz cups elsewhere. Cups also have a little scratch card on the cup but the code doesn't work. Teapuccino w/ Boba - I needed some caffeine and this was a slight boost. As the name suggests, it's a basic milk tea (tea + milk from a cappuccino). I'd compare this to a normal house milk tea with black tea base. Solid drink, creamy with a hint of tea, and boba is chewy plus sweet!Matcha Tornado w/ Martcha Boba - love specialized boba but this was a fail. The matcha boba was undercooked so the core was firm and not very chewy. There's a hint of matcha flavor which was nice, but the matcha boba was cooked worse than the regular. Besides that, the tornado itself was very creamy and the matcha was strong, especially for a place that doesn't specialize in matcha. I'm a fan of the recommended Oreo because it contrasts so well with the matcha that's strong and bitter. Less sweet was perfect for emphasizing the matcha.