Urban Ritual

Very good boba spot in Hayes Valley.Their drinks are not too sweet for me. At first I was a little skeptical as I couldn't adjust sweetness on my online order. However, the drinks turned out to be very good.- Creme brulee milk tea: with brown sugar crisp on the side. Loved it. The cream brulee can be quite eggy to some people.- Strawberry Pandan Corn Milk with crystal boba: the pandan tasted very fresh. I wonder if they juicer the fresh pandan leaves for this drink. At first I didn't really want strawberry in there but it was good, made the drink a little fruity. Strongly recommend this one.

Urban Ritual is probably one of the best boba shops in the area! I've never had a bad drink there, whether if it's a seasonal one or one of their regular ones.You order through a kiosk, and they're very quick to serve you!

I had heard so many good things about Urban Ritual and enjoyed the Mango Sticky Rice drink at their DTSJ location, so I was extra disappointed when my Creme Brulee Milk Tea just fell super flat. Not sure if my drink was just messed up, but I ordered it 70% sweet and the milk tea portion of the drink was not sweetened AT ALL. The drink ended up super unbalanced because I'd get sweet tapioca, sweet custard, sweet torched sugar (all delicious), and then have it washed down with bitter milk. The tea wasn't even fragrant enough to flavor the milk and only its bitter notes came through. Overall: toppings were good but tea itself wasn't sweetened at all and only tasted bitter ://

My favorite drink here is the Matcha Toffee: matcha green tea with classic milk and bite-sized housemade toffee brittle. The toffee brittle adds a bit of a caramel buttery crunch; it really goes well with the matcha. The downside is that the toffee brittle sometimes clumps up even when I drink it within 5-10 minutes of purchasing, so I need to use my straw to break it apart. The Urban Ritual app is convenient to use. They usually finish making the drinks faster than the estimated time stated on the app. The app also has an award system; for every 190 points, you get a free drink (up to $7.25) and if you have more than one drink in the order it will subtract the highest cost drink that is $7.25 or less.

A cute boba shop in Hayes Valley. It is not on the Hayes Street but a few blocks away. The shop has a few tables where you can sit and enjoy. But when it gets busy, there aren't many seats available.The drink is a hit or miss sometimes. I enjoyed their boba but their unique drinks are definitely interesting sometimes. The boba itself is very tasty.

This review is pretty delayed, so apologies if things have changed since I was last here. I decided to use the option to create a custom drink- honey oolong (tie guan yin tea), classic milk/cream, 30% sweet, lite ice.It was done within 3 mins of ordering. While it was barely sweet which was what I was intending, there was quite a bit more ice than I expected. It also may have been partly the choice of tea base that I used, but I found the flavor of the drink to be too weak and washed out by the ice plus milk. Hopefully that was just a miss and perhaps a different drink would've turned out better.

My only regret with Urban Ritual is that I did not try them sooner. I foolishly wrote them off because of their name. I'm used to the best boba places having the cheesiest names, and Urban Ritual seemed too classy. I'm happy to say I was proven wrong and that every single drink I've gotten here has been top-notch. Seasonal or classic menu, you can't go wrong. They've perfected the art of boba. Even the matcha is good and that's not their main offering!The service is very quick and most ordering is done through a tablet stand near the counter. They also offer their own app and you can order through most delivery apps.

I came here on a weekday night to get boba to-go for me and my friend. I liked the neutral tone aesthetics of the restaurant, but the music was slightly loud for a Tuesday evening. The service was standard; after ordering, I received my orders within ten minutes.My friend and I ordered the Matcha Toffee with boba and the Strawberry Pandan Corn Milk. I enjoyed the toffee topping that went together with the matcha, which was not too strong and luckily did not keep me awake at night. My friend was interested in the Strawberry Pandan Corn Milk; we both thought it tasted more like strawberry milk and did not taste much of the pandan.I've been here several times and believe that their classic drinks are always good and hit the spot. Can't wait to visit soon again!

Urban Ritual is one of the better boba shops in the Hayes Valley area. One of my favorite drinks to order here is the mango sticky rice. It's a simple, yet flavorful drink. The ordering process is very easy. You order on the kiosk and the staff will prepare your drink and have it out pretty quickly. You can easily make adjustments on the screen and there is plenty of seating inside to hang out or wait for your order. They have other locations throughout the Bay Area and even one near me in San Jose. They have a special drink right now which is the strawberry corn drink and it's good also. If you want simple, yet flavorful drinks, I highly recommend Urban Ritual!

Super lowkey boba shop in Hayes Valley. There's a decent amount of seating available and you can order through self-service kiosks. My friend and I both got caffeinated drinks -- Matcha Toffee and Classic Brew. The matcha toffee was a pleasant surprise, for some reason I didn't realize that there were actual toffee bits in the drink. It seemed like the toffee bits were hard to actually drink though bc they clumped up at the bottom. The classic brew tasted exactly what it sounds like. The boba was chewy and on the better side of boba.