Wok Inn

Food won't make you say wow but for the price it's not bad. Better than Panda Express.

Arrived at Wok Inn 8338 W Haussmann Road, San Antonio, Texas 78249 on January 14, 2025 at about 6:00 pm having placed our order at 5:25 pm. Transaction number 80833518229. Ordered the Teriyaki Chicken, Fried Rice, Hot Mustard, two Egg Rolls and Hot Mustard. My mistake was in not checking the order before taking it back to our house 10 miles away! Darn! What We DIDN'T get was the Fried Rice (White instead) and didn't get our Hot Mustard. We did get one packet of Soy Sauce, teriyaki chicken that looked like it was boiled and was tough as a boot, vegetables that were overdone and limp as a wet noodle, Egg Rolls that were nearly burnt and also tough to chew. The Egg Drop Soup was tasteless and terrible.We are regular Customers at the Wok Inn on Potranco and have never experienced such bad food! The good part is that the restaurant appeared New and clean and the staff seemed to be experiencing some sort of stress! They looked nervous! Like a Hamster on a wheel, everyone was moving but nobody was going anywhere or doing anything. Further when I looked at the kitchen area I SAW only ONE Person (Tall Man) working in the kitchen. Wow! Customers, please check your to go orders before you leave. After all, it's your fault if you don't catch kitchen mistakes (Not)! Terrible meal!My qualifications as an Expert and Experienced Food and Service Critic; I have over 65 years of Management Experience. I have a College Degree with a BS in Management and have been trained in two Culinary Schools, to include on the job training at other venues. I've managed full service as well as fast food restaurants and have had my own successful Catering business. As a Culinary Trainer, I have trained personnel on how to provide superb cuisine and customer service. At the age of 78, I am now retired and enjoy being on the other side of the Apron.

I like the the one on Hausman not the other one on culebra they are more friendly and they used warm food too good

Acceptable I feel is the best I can bestow upon Wok Inn. Having coworkers order this in for a training, it got the job done; that is I was not hungry afterwards but I also didn't feel overly full or gross. The flip side of it is, had I paid for this out of pocket, I would have been more so disappointed. Their website makes ordering a breeze (kudos them)! It's super streamlined and user friendly and delivery was quick. Our food arrived hot, ahead of the estimated wait time, and correct. I opted for the Cantonese Broccoli over whole grain rice with tofu and a side of egg drop soup. The portion was spot on for lunch, not too much but left me satiated. The tofu and broccoli were well coated in sauced and cooked nice but the sauce wasn't overly flavorful. The rice by itself bland but improved upon when mixed with the tofu and broccoli. The egg drop soup was a nuclear orange color, and mostly broth. There was a strand or two of egg floating in it but few and far between to be found. It not only was devoid of texture with no crispy noodles provided but also devoid of flavor. Suffice it to say I don't foresee me order from Wok Inn anytime soon especially if I am paying out of pocket rather than it being a work expense. It just didn't bring anything to the table other than I wasn't full afterwards and I can get that from almost any dining experience in the area.

Food, delicious absolutely delicious. I had used DoorDash. I ordered the spicy Mongolian beef. Hot and sour, and extra fried rice.

I just want to say I went there today for lunch.And I ordered shrimp and lobster sauce and they added chicken in it and it tasted sour .So I replaced it with kung pao chicken.It was the worst food i've ever eaten.I will never go there again, sorry the chicken tasted fake very gross

I like coming here when I have to wait for my kid at Brandeis. The food is good but probably doesn't warrant a 5 star on it's own. I bumped it up because it's clean and the staff is friendly. Also there's a bottomless soup bar which is super convenient if you just want a snack or something warm to sip on that's not coffee. I love coffee and there is a Starbucks a few doors down. But sometimes caffeine is a bad idea for me in the afternoon or evening. So soup is a nice option. The soup bar has: egg drop, hot and sour, corn & chicken, and fried wanton strips as well as steamed rice. The bowls are stacked fresh out of the washer so as they cool they sometimes form a suction and get stuck together. Take a spoon and pry them apart if they give you a hard time. I usually drip with the ladle so grab some napkins too so you can wipe the counter after serving. I really enjoyed the Chap Chae... traditionally it's a Korean dish with sweet potato noodles veggies and pork. I went with shrimp today. They were plump, juicy and delicious. The veggies were finely chopped. The mushrooms were a small dice... which fit neatly on a spoon but they were hard to get with my chopsticks. I would have preferred strips for that reason but it was still flavorful. When they delivered the food to my table they offered chili oil. They came back with a small sauce container which was nice and probably more hygienic then the usual jar with a spoon. I did ask for a recommendation from the cashier for her favorite noodle. She right away said Pad Thai... so just to clarified I asked: "really?, over the Chap Chae?" ... she gave a wry smile and said "Well... if you're asking about the Chap Chae then I would go with that... it's a little bit lighter but still satisfying." So I think she said Pad Thai because it's more popular and more approachable. Many times people will give what's popular vs what their favorite is so if you are asking for recommendations it might be beneficial to clarify how they are answering your question. There's risk involved so I can understand why some peeps would interpret it that way. Lastly... if you're wondering... I thought it was unfair to subtract a star or several for bad service but not add a star for goo / great service. So I started bumping up my reviews for good but not great food but had outstanding service and Wok Inn has outstanding service for it's price point!

I'd give them a 0. They continue to make our food too spicy to the point we cannot eat it. Not the first time, manager at Hausman/1604 location basically placated me when I called to let him know. I told him that my lomaine was also too hot, he said they don't put chili in that dish, well guess what, you did in mine. He never offered for me to return it for a full refund, which is their policy. Never going there again. Food not edible!!

Customer service at this location is horrible. I wouldn't have given any stars. I witnessed the girl with the poofy hair flirt with one of the cooks. And when it came to informing me that they will bring my food to the table she couldn't do. She saw me standing at the counter waiting for my food after paying, and walked out to where my son was sitting at to place a dish on the table. I asked her if she brings out the food and she said yes. I told her she didn't say anything to me. Funny how she obviously knows how to talk to flirt with the cooks but not to provide customer service. She brought out my sins plate and my drink and I said thank you and no response. Now, I understand that restaurants are desperate for employees but seriously?? Absolutely horrible. What's worse is I tipped cash before her ugliness. I should've taken it back.

todays oreder may have been acceptable except ...i have stage 4 cancer, so i only have any appetite about once per week. And chemo has messed with my taste buds, so few foods are appealing. one that does is wokinn general tso, egg roll, with soy sauce and hot mustard. nothing else is palatable (doesn't taste right). and tghats what ordered. but i didn't getthe hot mustard i paid for and makes the meal taste okay. thet decided to give me hot oil instead. without the hot mustard, the meal tastes bad. its my damaged taste buds, but i fixed that by adding hot mustard. they should1 have called me since i ordered onlineand they ask for phone # for just such an occurance. in the end, i could not eat any of it. I wouldve cancelled my order had i known i wasnt getting my hot mustard. It was essential to the meal.Im angry because i wasted my only solid meal for the week on someting i couldn't eat. Im angry because i order there near evey week and the last 2 of 3 times, the order was wrong. The other time, they omitted the egg rolls and when i mentioned it on my next order, they basically said i should have called immediately, while my food gets cold, instead of when i had occasion to call. I'm angry because they should be able to execute fulfilling a simple order perfectly and lately, thats not happening. But mostly im angry because they ruined my one meal for the WEEK! I would have waited until another day had i known there would be no hot mustard.I might come asross as being petty, but ask someone who has endured chemotherapy and they'll understand.Ill likely try again soon, but I'll have to call and ask if they have hot mustard first. What a PITA. For best results, I recommend you call to order and not let them ignore your wishes by placing it online.