Shipley Do-Nuts

While visiting family we got donuts and kolachies at Shipley. The employees were so friendly as was the owner who treated us to some free samples. The food was absolutely amazing. The Apple fritters melted in our mouths. The sausage and jalapeño kolachies were delicious with just the right amount of kick. Visiting Shipley is a weekly tradition for our family. We love the trip for treats when we visit but it's a good thing we don't live in San Antonio. We'd be tempted to visit so much we'd need new clothes.

Nothing wrong or special with this Shipley's. It's like every location I've visited. They are quick, donuts are warm, & the people are nice. One of the greatest things I love about Shipley's is that they are open at 5AM. Coincidentally, that's around the time I crave donuts. For some reason I love a good warm donut with chocolate milk to start my early mornings. I'm not a fan of crazy donut concoctions & just enjoy a good glazed donut. Shipley's, in my opinion, has the best glazed donut. It's not too sweet & it's sooooo fluffy! Simply, delicious! Thankfully this Shipley's is close to where I live & easy to access. It's literally right of wilderness oak right before you hit Blanco road. Good for a quick dip & go when you're on your way to work or school!

Meh. I had high hopes. We are visiting from Florida and we have donuts on Friday. So I found this place on yelp and we headed over. The young man working seemed more interested in us hurrying up and leaving than anything. He was bothered that we showed up. The donuts were just ok. Nothing special. I've had way better at Dunkin'. I doubt we'll go back to this location since we don't live here but if presented the chance, I'll go somewhere else.

We come here on weekends for the kids and the last three visits our order has been wrong. We don't realize until we leave and my kids bite into a kolache and realize it's not what we ordered. It's frustrating. It doesn't take much for someone to make sure an order is correct.

Stopped in today for first time in months to celebrate losing 45 lbs. Wanted a 1/2 donut and a small chocolate milk. IE 1/2 my usual treat. Was really disappointed to see that they have dropped the local dairy supplier in favor of a national supplier. If I wanted to go to Duncan donuts I would stop there. The local dairy product is far superior and I pray that you return to using it. It's the little things which separate Shipley's from the national brands garbage. Let's keep Shipley's local and support local dairy.

Rosie made our family feel so welcome and she presented in such a genuinely happy way.My daughter mentioned how awesome she was.Thank you Rosie!

Bakery are constantly going up to now approx. 376% higher to other local bakeries from researching. Today I asked the young man working the window if the items had gone up. His response was "I don't know, I just work here", he showed me the computer asking for the total. I asked for the Manager, Mr. David Taing, but he refused to come to the window and address the issue; a simple question. Needless to say I will not return and I caution others to shop around for similar bakery items at a reasonable price with good customer service.

It's a Shipley's Donuts. I don't know why people are expecting a red carpet rolled out for them when they walk in, these 1 star reviews are entitled and inaccurate. The owners are lovely and the staff is standard for any fast food place. The prices are higher because ALL OF THE PRICES ARE HIGHER. ITS CALLED INFLATION. Of course a cashier isn't going to be able to tell you why the prices are higher, they work for a cooperation. Twisting the narrative to try to tear down a business is nasty. Anyways, the donuts are good. I like classic glazed the best but my boyfriend loves the Boston crème ones and they always have the most of those gone so I think if you're going try anything to try those.

9:30 a.m on Saturday morning and I was asked to dig for smaller bill than a $10 bill as clerk didn't have ready change and didn't want to get more in the back. Lazy. Then he had the nerve to ask if I wanted my change when I dug out $3 to pay for two donuts. Entitled. On top of the bad service, the donuts at 9:30 a.m. were flat and icky. Poor service and bad donuts. Used to choose Shipley over Dunkin, but back to Dunkin.

Will never go again. Rude. Don't know the words I'm sorry. Ordered a black coffee - brought me cold black coffee. Manager argued with me and the front counter. Blamed us for not ordering it right. All she had to say was Sorry, let me get a hot coffee. I tried to tell her she was being rude and would lose customers that way. She didn't care about my critique. Never again - you just lost one loyal customer