La Luz Tortilla Factory

Decided to find some fresh tortillas to bring home from a work trip. Found this place online and several reviews sites. Very easy and affordable to order online - you place your order and pick your time and pay, walk in, and they are ready for you! They are in a small strip mall but the inside space is very small- you can tell they put all of their effort into the food, and of course everything is to-go. The gentleman that filled my order was very nice, I just told him I had an online order in my name. I ordered during the week so some of the menu items are not available, but I went with the 25 pack of fresh flour tortillas. It was only $5.00 and they were super fresh and warm when I got them. Since I placed the order online, the entire time I was inside was less than five minutes. They wrap them in plastic and put in a grocery bag for you. I went ahead and dropped mine inside a gallon Ziploc bag for the flight home. No issues in TSA. Got home and reheated them with a wet paper towel in the microwave, absolutely delicious! Will definitely make this a habit moving forward.

I want to begin my review with La Luz has been our family's goto for tortillas for many years. Their tortillas have always been good.HOWEVER, I want to express my dissatisfaction due to quality and customer satisfaction.Last week, we bought two large (50) packs of tortillas due to a family gathering. they were bought on Saturday and used that evening. We went through the first pack and everything was good. When I opened the second pack, there were brown/black/green spots on the tortillas. We pulled out various and found some spots larger than others. My Mom (96-years old and more experienced) advised us not to use them because they were bad.I saved 10 of them and threw the rest away. I went to La Luz today to explain the situation. I spoke to Noel. He listened and looked at the tortillas. Then he said as soon as the tortillas roll off the machine, they are packed and wrapped. There is no way that they would turn bad in a day. He said the only thing he could do for me is offer me a discount.I counter-offered and said, since I did not need that many anymore, I would be satisfied if he just gave me two of the small packs and we can call it even. He said NO, he could not give me anything, but only apply a discount.I told Noel, is that your final decisison and the way you want to leave this? And he replied YES.So grading on the quality of tortillas this last time, it was unfortunate that they were bad. And having been a faithful customer, and getting the result with dealing with the bad pack of tortillas, I clearly grade their customer satisfactionn poor.At this point, I have asked my family never to return and do business with La Luz. I'll stick with HEB, where the customer is heard and a fair resolution is worked out between customer and supplier.

The best tortillas in Texas. Every time that I'm in San Antonio, I always stop buy and pick up a pack of 50. I'm in heaven!

Huge fan of La Luz. it is family owned and operated, I think, because lots of them look very similar. Best store bought tortillas anywhere and they cook up nicely when heated up. They also have great barbacoa, amazing lengua, and delicious tamales. I highly recommend making this place your go-to for these items. I've been a loyal customer for years!

Best. Tortillas. Ever. You can eat these bad boys straight out of the bag they are so fresh and delicious. Go out of my way to buy these tortillas - if I'm gonna consume calories I want them to be yummy!

La Luz has great flour and corn tortillas. The store is immaculately clean and the service is attentive. This is one of Dan Antonio's best.

Really good tortillas. I should had bought more to bring back to Houston. Next time I'll try more things on the menu.

What a great place! Delicious tortillas - ordered online and picked them up. I was in and out in about 30 seconds.

This place has always had great tortillas and great Barbacoa. Super friendly staff nice small business, good tamales.

Wonderful service and best barbacoa in town!!! Been going there for many years and food is always best quality