Crumbl - South Rim

Always fast and friendly customer service and delicious cookies with a clean store. This is my favorite location

The lava cooking was divine! I used my free birthday cookie and it was well worth it. Also, when you go to the actual store front, your cookie is warm, which is the way to go with Crumbl cookies!

We use them all the time for business and for family/friends. We love this particular one bc they are always on time and the orders always right. We've never been to the actual store but the app gives us free rewards and we love that as well. So many people love these cookies! No one has ever had a complaint everyone asks for more!

It's all hype , not worth the money. The cookies aren't that good and are not baked properly. And it's nasty dirty in there. I don't even know how they pass inspection. I've gone several times when it's very busy and I've gone when it's not busy and it is disgusting. The employee appearance makes me wonder. The cookies are mushy and raw every time I have purchased which is now enough to get a free 4 pack. The taste of the cookies aren't that great, you could get better taste from Pillsbury. I expect the store to close in the next six months. I'm out .

I come embarrassingly often. But, I think I'm done... I have been more hesitant to return after their recent price increase. I came mid April and got a 4 pack including their lemon drop. It almost tested like chemicals and was very unpleasant. I'm not scared of a tart flavor and have made lemon curd from scratch a number of times but it's never come out tasting like chemicals. But the others in the box were good, so I let it slide. Tonight I returned again. They were rather busy at 10pm on a Saturday night. Service was friendly and quick but I was disappointed to find every single cookie in the 4 pack was raw. Very disappointing. The cookies need to warrant the price increase and at the moment, they don't.

My son brought home a half dozen of the weekly assorted cookies and 'smosh my gosh' these cookies melt in your mouth! I love the creativity they bake up with Sugar Shark for Shark week, and the lemon cupcake tastes just as the name claims. What impressed me most was how my son was willing to share the cookies with us simply because he wanted us to know the greatness of Crumbl.

ordered the waffle cookie and these fools sent me this a waffle cookie comes with a DOLLOP of buttercream and a literal to-go maple syrup how does one mess this up??

My favorite cookies!!!!! The best customer service and the quickest turn around time!

Amazing!! I love these soft,yummy cookies!!Every week new items keeps things interesting!! Never boring!!

The cookies are usually good. The service can be hit or miss sometimes and is not very consistent