CAVA

CAVA in Alamo Heights is fantastic! The customer service is top-notch--Maximus and Jaida really stood out during our visit. Maximus was super friendly and helpful, walking us through the menu options and making sure we had everything we needed. Jaida, the manager, was equally great--very professional and welcoming.The food is fresh, flavorful, and healthy. We loved the grilled chicken, succulent steak, and crispy falafel--all perfectly cooked and seasoned. The Supergreens and lentils are great base options, and it's awesome that you can mix and match more than one dressing to customize your meal (the lemon herb tahini and yogurt dill are my favorites!).The fresh juices are delicious and not overly sweet, which I really appreciate. The restaurant is also clean and well-maintained, making for a pleasant dining experience overall.CAVA is a great spot for a quick, healthy, and tasty meal. We'll definitely be back soon! (SORRY, FORGOT THE PHOTOS. WILL POST SOON!)

Make your own bowl/wrap style which is a good fast casual option when you rather not have fast food. The different sauces and dips are better fresh than if you order for delivery. The food quality can vary in my experience and I have had better luck the earlier in the day I go. There is typically a lunch rush at this location between 12-2. The inside seating can get full but there's a few small tables outside.

I loved every other CAVA, but the people who work here didn't know what the hell they were doing. The delicious Crispy Falafel I have gotten at every other Cava was a wet, soggy mess.Falafel wasn't fully cooked. The server dumped the sauces (which in every other Cava are served on the side) on top of my pita without asking. The server didn't understand the recipe or the ingredient. Everything was cold, including the Pita.If you are the franchise owner, you need to manage this place or close it. After looking forward to eating here all day, I will never be back.Short the stock. You cannot mix actual food preparation with fast food workers unless someone shows them how. And nobody showed them how.It was horrible.I give it until 2025 before it is bankrupt,

I LOVE CAVA!! I am from Portland Oregon where we do not have a cava (yes I've cried about it and reached out to corporate). This is the perfect fast casual meal. The honey harissa chicken is perfectly spicy and flavorful. I love the saffron rice with spinach and arugula. I added tomatoes with cucumber, more tomatoes, corn, and more cucumber. The cucumber was almost out and the server spooned the last of the cucumber in but didn't drain any juice. I would definitely caution against that but I don't get any sauce so I guess it worked out pretty well. I really wish I could have this twice a week. I will continue to cry to corporate until Portland gets a Cava.

I think I found a new favorite! Everything is fresh, flavorful, clean, and delicious! The menu bowls and the build your own options are all fabulous! 100% can not go wrong!The whole place was clean and well stocked. The staff was helpful and knowledgeable! This was my first (of what will be MANY) visits and she talked me through the process and menu and add on options. 1000% recommend for a filling, fresh, healthy meal.

They rushed me down the line and only gave me two of the three sauces. When I asked for the third, the staff member let out a deep sigh, as if annoyed, and roughly pushed the sauce into the cup. On top of that, they forgot to give me pita bread, and I wish I could have asked for feta, but they didn't give me the option. Everything else was good, though! Maybe slow down a bit on the line. I understand they were prepping, but it came across as unwelcoming.

Stopped by CAVA for lunch on a weekday and man it was busy! If you can order ahead, please do so on the app - they're quick! My husband ordered on the app and had his food quickly while I had to wait in line. Regardless, once I was at the front I got a half salad half grains bowl with all the fixings. Food was tasty and enjoyable but not hot enough (proteins and grains). The bowl of food was large so I took it to go but when I ate it later I had really bad stomach cramps. Perhaps leftovers don't sit well...Unfortunately, their soda machine was not working but they did have their signature lemonades/teas available. There was plenty of seating and many smiling faces as they enjoyed their lunch.

Came in @930 & there was no proteins or roasted veggies. I asked if they'd make any and said no. Ridiculous service I had another order to pick up that was already paid for hours prior and those meals were also SKIMMED out on what they didn't have. Never been disappointed with cava until today.

My 5 stars is for how Kenny, shift manager, handled the error that occurred on my order today. I had 1 main entre missing from my order. When I contacted the store, Kenny apologized profusely and instructed me on what to do to make it right. CAVA support issued a $50 refund to my order. Bottom line, we are all human and mistakes happen, it's how we handle them that keeps your customers coming back. In my case, CAVA will keep me as a customer because Kenny took responsibility and handled the matter professionally and with poise. CAVA is fortunate to employees like Kenny.

Taste was okay.Had to finish eating it with a fork.Service was good. Got everything for about $16 with military discount.Ambiance good.Seating was clean.