Casa Chacon

Good food there when doing a sit down! Just don't "order to go." It's not really a thing at all. So I called, placed order, gave a name, and caught her before she let me go, asking how long. She said "well we don't make it until you come pay." So I understand the reasoning, but that's not an "order to go" and she wasn't going to tell me that. That's fine though, I went and waited for probably only 5 min! Except, tacos barely have any cIlantro or onions, it was placed upside down in the container, and just a complete mess. Still tastes good just don't order to go!

The Chacon Family and their remarkable staff have offered some delicious, tasty and AMAZING food for years. All it took was one time to come and try their food and every time I fly into SATX, I make it a point to eat here. They offer a homey atmosphere where everyone feels welcome at the table. Their staff are a bunch of professionals and provide superior service. Try their carne guisada - the BEST in SA!!!!! EVER THING is homemade to perfection! Can't wait to visit again :-)

Came in for the first time and they have affordable lunch specials $7.99The menu said the limonada was 3.99 but the receipt showed 4.79I ordered a lunch special that came with 1 enchilada , rice, beans and a crispy taco. The taco was so dry and burned , it tasted like old oil. And the chicken was dry as well with the lettuce and tomato spread across the plate, I was over it after one bite. The enchilada was ok. I was hoping for charro beans but they only had refried. For the price of the food, the meal was decent.

I went to a random westside mom & pop joint with high expectations because the parking lot was full compared to other similar looking spots near by. I was judging the book by cover or in this case a full parking lot. Mistake #1. I stepped into a time warp was my first impression. I reallly wanted to give this place a 2.5 stars because it did plenty of things well. Service was ok; considering it was a packed house. The inside looked like a cross to someone's home from the 80s in the westside of town which this restaurant is at & those old 80s style Pizza Hut places with dark booths and those lights at the top of the booths. The Xmas lights were a bit tacky but I wasn't here for the decor. I'm all about the food. This is where I like to say that this place here is a Tex-Mex restaurant masquerading as a typical Jalisco style Mexican restaurant run by half of the staff from the barrios & half by Mexicans. This is what I've come to expect from a restaurant like this that's been in the neighborhood for years that sneaks in Tex-Mex into their menu. One such example is their Tripa taco. Not many places in town serve it & when they do it fried to hell, oil, & diced up really small & way to crispy even if its offered soft or medium. This taco has some good things going for it. Tortilla has homemade, soft, a little small for my liking but it was on point with salt & texture you come to expect from a well made flour tortilla. The trips itself was not to dried & fried up. I ordered it medium but it was dry but not oily. I was missing the onions & cilantro which is a preference but not standard when ordering it. The menu itself has the usual staples but nothing that stood out as signature or a house special. Again, it felt like a restaurant that goes through the motions & has its regulars. I asked the waitress what their specialty was she said people order the enchiladas or pork chop. None of that screamed special or something I should try. I looked around no one had those plates. It was at the table end of brunch & noticed that had 3 versions of Chilaquiles. I went with Chilaquiles a la Mexicana. I ordered it with white cheese. Portion size was fair. I ordered the plate with a side of bacon. Bacon was awesome. I like it spicy & thought a la Mexicana it would be spicy but it wasn't. It looked like they put some haphazard lazy pico in my Chilaquiles & called it a day. Nothing inspiring here to tell. Potatoes were also an after thought. Lumpy, oily & mushy. No bueno. Refried beans were lukewarm. Tasted fried & refried and scraped from the bottom of the pan. They were Russian roulette refried beans or the luck of the draw if you get my drift. Mistake #2. Waitress was busy bit found tine to flirt with the guy from neighborhood eating with his friend. There was chaos & noise & confusion all over the place as I got more than earful with my unfortunate seat I chose near the kitchen door with its hustle & bustle of grand daughters, your basic tias & tios running to & fro with plates, hot tortillas & bustling tables. I usually order extras & that's mistake #3 since everything is pricey on weekends & that's everywhere. I ordered that extra Tripa taco, 2 Mexican cokes with that plate of Chilaquiles & side of bacon. Normally that would of $15-17 been weekday. On a Saturday? Try $24 before tip. At least they didnt charge me for the little bowl of complimentary stale chips & salsa right? Wrong, that should of been my first clue I was going to be far from impressed. All I needed was to be told: "Was everything good mijo?" when I paid my check! Alas, gotta love the westside que no??

I used to enjoy eating here with my family but unfortunately the service has gone down hill. When we reported missing food from our order we were accused of not being truthful. I will not be going back.

So friendly, good food, good service me and my family love it there! we try are best to go every weekend lol

Food is decent, pricy but usually good. However the one of the severs and guy on drive thru not very customer service oriented. Just apologize and fix the issue I am not unreasonable.

Food was good. Service was also good. Need more parking areas to park. Ordered chilaquiles which were very well made tex mex style.

Foods pretty good. The fat guy who runs the drive thru has no personality, very bland. No thank you for coming, or have a nice day, nothing. I don't think the guy knows how to smile. I criinge every time I see him. I rather go inside and get food then having to deal looking and sealing with his lack of personality. He must be owners son. Wish they had homemade flour tortillas

Great authentic Mexican food tortillas were a bonus so yummy. Wish parking was not limited.