Black Bear Diner
Black Bear Diner
exterior
sandwiches, sandwich, food
steak, food
bacon, eggs, and toast
waffles, food
food
crepes, food
a plate of food
pancakes, food
a plate of pastries and a bowl of fruit
a plate of food
food, steak
salad, salads, food
sandwiches, food
food
a bowl of bread pudding with ice cream
food, sandwiches, sandwich
fish and chips, fish, food, seafood
food, steak
food, steak
a bowl of soup with bacon and cheese
food, pancakes
a muffin and a bowl of soup
drink
Sam H.
Dec 22, 2024
Two out of three ain't bad. Food is outstanding and the prices are spot on. The ambiance is perfect. It's in the Petro truck stop. I've eaten at a few Black Bears over the years. I was excited that they opened here. With that. The service. It sucked. My waitress was terrible. She just had no sense of customer service. Come on. Don't let this be the norm here. Get yourself together and have the waitstaff focus on thinking if the customer has everything.I had to ask for a straw. Another refill. Hell I didn't even get a hostess. She just pointed at a table and called it good. Don't let your service ruin such a perfect union.
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JoAnna G.
Nov 20, 2024
This was our first time ordering dinner at this restaurant. We asked the waitress to give us a few minutes because we had never ordered dinner from Black Bear diner. We decided what we wanted, but we couldn't find our waitress. She disappeared for a while. She reappeared placed our order and for some odd reason my plate came out first and then we had to wait about 10 minutesfrom My Husband's to come out. She told us that I was given somebody else's plate of food that should not have been given to me . Seeing that there was nobody else in the restaurant but three other tables and they were already served we knew that that was a lie. My plate came with a wilted lettuce on it that was dark and slimy. It was so disgusting.The salad that came out would've been OK except the little cherry tomatoes were over ripe and very squishy. They were not fresh and we got two micro, tiny cherry tomatoes per salad, must've been a shortage on cherry tomatoes that day. I had the open turkey sandwich. The turkey meat was basically a turkey lunchmeat that was so dry and had no flavor. I just took a few bites and ended up taking the whole meal home to give to my dogs.Our waitress kept disappearing and didn't ask us for any refills on our drinks or how we were doing. She was a young girl with braces and had some kind of acne issue on her face. I failed to get her name unfortunately. I would like to also mention that the short older woman that was working the front register had six people ( I counted ) waiting to order takeout food or to cash out so they could leave the restaurant. There was nobody there to help her , never saw a manager insight either . I have eaten at many Black Bear diner restaurants this one I would not recommend until they get the quality of food under control and get better wait staff
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Rich M.
Oct 30, 2024
A basic diner situated within a truck-stop on San Antonio's east side off Interstate 10 eastbound. My expectations were low and this place managed to go lower. If you choose to try this place I suggest choosing basic dishes (burgers, fries, sandwiches, etc.) rather than being adventurous. I made the mistake of ordering corned beef hash. The "shredded" corned beef had the consistency of jerky.Home fries made with reheated potatoes, barely cooked purple onion and diced red peppers. No flavor and no style.Biscuits are the densest/heaviest I've ever seen. Dry and unwieldy. My breakfast was a mess...and so is Black Bear Diner.
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Joby V.
Feb 15, 2025
The service was definitely above 5 stars, the food was great! The ambiance is also top notch!
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Paul C.
Jan 11, 2025
Always a pleasure to eat here. Large portions and delicious meals at reasonable prices. Friendly people too. Breakfast all day. Never had to wait to be seated. Beer and wine. Deserts are great. Attractive atmosphere. Prime rib on weekends. Several sizes of meals not one size fits all. I look forward to seeing you there.
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Jacob T.
Nov 27, 2024
Waited to be seated for 12 minutes. Was told "be right with you" twice. Left and went somewhere else so I can't comment on the food but the service left something to be desired.
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Xena D.
Nov 4, 2024
What a suprise! Good food, service & overall experience. Went with 3 girlfriends that are used to bougie places but I convinced them to try & now they can't wait to return and bring another friend. Thank you to our server Rudie for being so welcoming & patient with us.
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Johnny G.
Dec 25, 2024
My wife and I went into the restaurant tohave breakfast. We were sat at table 38 by our receipt. Our server was Taylor. She rudely came up to us and just gave us our menus and asked what do you want to drink. We kindly said give us a minute. She rudely said ok and walked off. We waited for about 15 mins for our server to come back. Another server was passing by and we asked if we can get something to drink. The server's name was Jennifer and with a smile she said what would you like. We got our drinks and Jennifer said Taylor will be with us shortly. Soon after Taylor came back to our table. With an attitude she said are y'all ready to order something. We said yes and gave her our order. As we sat there wairing for our plates, not once did Taylor come by and check on us or asked if we were alright. The supervisor I believe that was working at the time came by to check on us. Her name was Naomi she was kind and sweet. We told her that our server Taylor hasn't came by to check on us. Another server named Jennifer got us refills. Naomi told us she was sorry about that and that she will go check on our food. Not even 5 mins passed she came back with our food. Again Naomi apologized to us and told us to enjoy. The food was amazing. We will be back if only we can have Jennifer and Naomi take care us.
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Trudy P.
Jan 25, 2025
Big portions...but the biscuits were so dry - even the gravy didn't help and the coffee tasted burnt...our waitress wasn't around much and wasn't very friendly
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Kamila R.
Jan 11, 2025
Wow this place has gone down hill fast. I ordered the prime rib (it was cold) they forgot to bring me my side of soup and my corn bread for a $25 that's horrible . For dessert I got the chocolate cream pie and it tasted old. The staff kept forgetting us.
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