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Germaine J.
Apr 12, 2024
PRICE: This review is for the 35mm developing service. The cost of developing 35mm film alone is $5.49, and a separate charge of $0.25/photo for scans or $0.35/photo for scans+prints. For a 35mm roll with 36 exposures, this will cost $14.49 for scans alone or $18.09 with prints, before tax.SERVICE and TURNAROUND TIME: I took off one star because processing time takes too long, in my opinion. I went in late February and was told that the process takes about 2-3 weeks to be completed, which I think is a bit too long. Other labs I've gone to got it done in a day, or a week at most. Another issue is that I would have to pay for a flash drive (either from here or elsewhere) just to receive my scans, when most film labs nowadays send their scans over web transfer for free... in here, you would have to spend an extra $5 per order to receive it on webtransfer. I was also told that they were going to call me once my order was done but I never got a call. So, I ended up calling them 4 weeks after I dropped off my order. When I went to pick up my order, they told me the date of when they called me... strange because I've checked my call log multiple times and have not received a call that day.Other than film developing, they also have a diverse array of film stocks if you ever need to stock up. Their prices seem to be similar to other retailers, which is good because a lot of film labs tend to inflate the price. The staff are also patient in assisting me as I browsed through digital cameras that they had in their glass case.
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Candy S.
Apr 20, 2024
Went in and Zack was extremely helpful and answered my multiple questions. I never felt rushed and I left with my new monopod and filter. The diverse selection of products made this first visit fun, as well as informative. I will definitely return for all of my photography needs.
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Terence B.
Jul 26, 2023
I traveled to Minneapolis and had a tripod shipped to my daughters house. It came without the flat top plate. I called Steve at WestPhoto and they had the part. 20 minutes later I had the part and was out the door. Thanks Steve!
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Kelsey J.
Sep 25, 2023
They have a great selection of gears. The staff was patient and helpful when I try out different camera options. I decided not to purchase, but if I ever want to in the future, I will buy from them.
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Jennifer N.
Sep 3, 2021
I've gone here twice to get my disposable film camera processed. My first time I literally had no idea what to do with my disposable camera, but the worker that day was so nice! They helped me through the process and told me all the pricing associated with developing and scanning into my USB! I really appreciate this because like I had mentioned earlier, I was clueless!! The second time I went to drop it off, they seemed a bit annoyed, but I didn't think much of it cause it was just a drop off. I took a point off because of this encounter and when I had called in maybe 5 days later to get updates (first time I dropped off person said I can call in to check because sometimes they get done sooner) they also sounded annoyed and abruptly hung up when they said it'll be done one week from drop off. Sorry! I was just in the area and thought ~maybe~ I was lucky that it could be done sooner than expected. They have about a week turnaround time and costs about $13 a roll to develop and get scanned into a USB. Prices will vary depending on how many are good and your method of delivery.I think this place has the best prices for developing film so I will continue to come here, but will respect their timeline from now on!
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Ann R.
May 21, 2023
My daughter needed paper for her advanced photography course at college and it was recommended she go to West Photo. The employees were very helpful in showing us the difference in the papers and how the images looked on them. I needed to go back a second time to get more paper for her and it was easy to find what was needed. Check-out was quick each time. We will definitely be back again.
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Kara D.
Nov 18, 2019
When I needed to get some C-41 35mm film processed, West Photo came through! First, I had emailed them to make sure they were able to do C-41 processing in-house, and they promptly replied and provided some pricing. They're located next to Surdyk's--yay parking lots and having quality spirits and cheese closeby!When I entered, I saw the store was larger than I imagined. I would certainly come here when/if I need to rent or buy camera and lighting equipment in the future. I was greeted and someone swiftly filled out an order envelope for me. Everyone I encountered was wicked friendly. I was told it would take a few days to develop and print my order, but I never got notified that my order was finished, so I just went back when I could. Great prints for a good price! It cost me $28 total to get two rolls of film developed (with thumbnails) + matte singles printed. My ol' manual Nikon and I are happy so far!
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Girlwithacakepop U.
Sep 19, 2022
Great place to go for anything photography! The staff is so nice and genuinely helpful! 10/10 recommend!
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Charles T.
Apr 24, 2024
I went to West Photo 6-7 times to get film developed and to buy more film stock. They had a great selection of gear and film stocks. My issue with West Photo is that their film development turn around times are long. They would typically tell me about two weeks from drop off- but only once were they able to actually meet this time estimate. Much of the time it would take around 4-5 weeks to get film back. This is in contrast to other places in the Twin Cities that have consistent 3-4 day turn arounds. Customer service was hit or miss. Generally very knowledgable people who work there. In addition they charge quite a bit for their services.This is a good local business but I will not go back there to develop my film.
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Benjamin K.
Dec 7, 2023
Every time I go in here the staff seems to make it my problem that I don't know the specifics of what I need. I am usually there to ask questions or look at options, but today I went in and was pushed towards a product that I didn't need, and getting home realizing it doesn't work and now need to return. Real bummer.
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