Katie V.
Sep 16, 2015
DO NOT stay here. It was horrible. Not clean no pillows,horrible TV had no channels. The bath tub had a crack in it and I felt like i was going to fall through and I'm 130 pounds. The fire alarm went off at 3am for an hour with no fire. No one was there to tell us anything half the hallway walked out side to see what's going on. Lady argued with me about if I put on my do not disturb sign or not because they left us with out toilet paper, tissue, and towels. There were holes in the bed sheet and red splattered all over the mattress. Absolutely disgusting!!!!! And I paid $100 a night. Don't do it
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Alex B.
Mar 26, 2016
Entire place smells like smoke and they tried to charge more than the room cost. The beds also were not comfortable.
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Susan W.
Sep 20, 2019
Wish I could give it No Stars! Man at front desk was rude, and would not let us see a room before check-in. Front desk area smelled of smoke, and we were concerned the rooms would smell the same. His remark, "All my rooms are good." When we offered to pay for room, then get refund if room wasn't as we would like, he told us to leave! Actually glad that happened. Found another hotel just down the street, much better environment with a great breakfast.
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Melerie L.
Feb 13, 2015
Beware!!!!!! Our room was presented online as being more than what we received... by far. If someone is looking to gain BED BUGS, poor service, menial ammenities and absolutely NOTHING as represented, book a room here! Our room, as promised, was to have a refrigerator and microwave - never happened. (we were later told by the staff that this wasn't included in our booking.)The conditions of the hotel room were poor, at best. The sheets were stained, as were the walls and floor. As my husband and I are both smokers, we booked a smoking room. To our dismay, the room smelled HORRIBLE! -Rips in the carpet, holes in the walls, blood-stained bedding and towels, cigarette burned sheets.... Rude service, a ridiculous misrepresentation!!!!Our stay at Regency cost us far more than the offering price. Because of the bed bug infestation, we had to dispose of THOUSANDS of dollars worth of brand new furniture, bedding and clothing!!!!!BEWARE!!!!!!!!!!
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