Primo Plates & Pours

I won't gatekeep this! Primo is the ultimate "sleeper" restaurant. I don't venture out to Long Lake, but came here for a valentine's night reservation. It was jam packed for the occasion, but we still had a great time sitting at the bar. The chicken parm was INCREDIBLE! In fact, so good, I forgot to take a picture. Probably the best chicken parm I've had! Portions were large- pro tip, you can ask them to split portions. I will definitely be back

This place is an absolute gem - and you'd never know about it as you drove by in sleepy little Long Lake.Fantastic Italian food and a super cozy atmosphere. I had Primo recommended to me by a coworker who lives in Orono (right next door). Specifically I was given instructions to target lasagna night on Wednesday.This place did not disappoint. Super reasonable prices for such delicious food and very attentive staff. The lasagna was bomb. I've never had it where they have both red sauce and Alfredo... typically I'm not a big food or sauce mixer - but this really was fantastic! I'll be back!

What a great spot for dinner and drinks! Stumbled upon this place as we were in the area for an apple orchard and got hungry. I was craving pasta and this place came up. We didn't have reservations but were able to get a seat. Service was great and we had great recommendations I loved my pasta dish with clams and felt it was such a great sick surprisingly light. My husband dish was so so so good as well. The sausage in the pasta was beyond tasty and was exactly what he was looking for. My drink which I can't remember the name was super good. They give you complimentary bread and that bread was delicious paired with olive oil and balsamic. I wish the basket had more on an assortment of bread and crackers as that would make it stand out even more. Over all enjoyed my experience and plan on making the drive to eat at this place.

It's small but big on wonderful Italian cuisine. I had the lasagna and it was fabulous. My husband had the chicken parm and lived his as well. Our server was outstanding! You would think he was an owner! He knew the menu and the wines and just when to come to our table! Our food came out fast and hot. We had a delightful time!

Our go to out here. Haven't encountered anything we didn't like. Great takeout service too.

Yum! We didn't expect much from this quaint little spot in Long Lake. It was all surprisingly good Italian. We shared the homemade lazagna smothered in a deliciously fresh alfredo sauce. Comfy space and we had a lovely, longtime server who raved about working there. Gotta love that!

This restaurant is a "over achiever" OH MY WORD... I am still dreaming about the Alfredo! It was still amazing the next day!!! Ok, I got ahead of myself. The restaurant is small but quaint. The service was spectacular! Order the lemoncello/ lemon drop martini it's delicious. We also had a gin and dirty martini which were excellent. We then moved on to wine, followed by great food. The red sauce was robust and flavorful... but I can't get over the Alfredo! I won't lie it's priced on the high side but I'm still going back.

Came here to celebrate a belated father's day with the dad-in-law who lives nearby. Walked in around 5:45 but could not be seated inside due to reservations on the books - so make reservations are recommended. They were able to seat us outside. It was a bit cool, but tolerable. The server was attentive even through we were her only outdoor table and it did indeed get very busy inside. We had to ask to turn down the music which was JAMMING. Being with my father-in-law, who has some hearing loss, really makes me question why restaurants insist on the loud music, and why they are more willing to make accommodations. Thankfully, this place was able to figure it out and turned it down to a tolerable level. I'm quite sure the neighbors were grateful. I had an old fashioned - I asked for bourbon and not brandy, it came with brandy. It is also the old school Wisconsin style, which I do not love. The "and pours" had me thinking there would be a better beer list than there was. The bruschetta was exceptional - probably some of the best I have ever had. The margherita pizza was just okay. Crust was very good, there was too many toppings though - sort of overwhelmed the crust. Wife and the man of the hour both had pasta that they liked - I cannot remember what though. I'd go back and try something different and get the bruschetta again!

Had a reservation here for dinner , showed up and they closed the kitchen 90 minutes early because they were "slow". I wish we could have tried.

DINING DISASTER - NEVER GOING BACKWhat has happened to this place? It used to be a go-to for us...great food and great service. The trade-off was ambiance: the tables for two are awful. In a crowded row where you are constantly bumped by other patrons and staff.We visited on Saturday, September 28th 2024. It will be our last visit. Despite several open tables (for four) along the windows, we were again dropped in a terrible table for two. Then we waited. And waited. And waited for service. We were finally able to order a bottle of wine, then waited several more minutes for it to be delivered. Meantime, no one seemed to know how to operate the thermostat. Patrons were FREEZING. This is no exaggeration: a couple who brought their elderly mother had to cover her in cloth napkins.The staff was poorly trained and poorly coordinated. They were snipping at one another from across the restaurant. One of the more tenured wait staff stood behind me and bellowed: YOU GUYS NEED TO GET YOUR ACT TOGETHER! Our server would randomly appear and not seem to have an understanding of his job.We both ordered Caprese Salads. They arrived promptly and were good. Then we waited another 30 minutes for our entree to arrive. We each ordered one of the two evening specials, assuming the kitchen would know how to prepare them. Apparently not.Meanwhile, we watched no fewer than three tables seated AFTER us receive their food first. One family of four appeared to be relatives of two servers. They received 90% of staff focus and the rest of us simply had to wait. The server finally apologized for "the kitchen being backed up," and offered us a free dessert. The last thing we wanted was to spend another moment in Primo's Plates and Pours. He should have offered a refund of part of our meal. But again, he had little clue what it meant to wait tables.Why the rant here? We scheduled through Open Table. I intended to leave this review there. But Primo Plates and Pours cancelled our Open Table reservation two hours after we returned home last night. Surely this was done to prevent me having a chance to share this story of average food and terrible service. So long, Primo.