Pleasureland RV Center - St Cloud

I looked far and wide in 2016 for an MBZ Sprinter motorhome. Nothing in my area was affordable, so I looked across the country and found a nice coach at Pleasureland RV. Through the ad, other internet research, and dealing with salesguy John Storkamp, I was able to put together a long-distance deal on a creampuff of a coach with low mileage (from 2000 miles away). John went above the call of duty to video phone me and walk me through the coach step by step, point out any problems, send me photos of the problems, and then had all of the problems fixed once I put down a refundable deposit. He even had the coach A/C unit replaced and replaced one of the passenger side graphic swirl stickers, as well as having the generator serviced.Sounds crazy but my lovely bride & I flew a redeye to MN after making a solid (but refundable) deal from 2000 miles away. Saved about $13000 from inflated SoCal prices. John had the coach ready to rock upon our arrival. The deal was great, with no surprises. We then took a 4000 mile roadtrip home across 'MERICA around Independence Day, via Jellystone Nat'l Park, The Tetons, Jackson Hole, Cheyenne, Santa Fe, etc, with no problems. Several months have passed now with only routine issues. Just wanted to tip the hat to John & Pleasureland RV for the excellent transaction.

I bought an RV at Pleasureland RV in Sioux Falls. The paperwork is done here at ST Could. I got a 45 day temporary TR license tag via the Pleasureland RV in Sioux Falls, SD. The financial office is in St Could. I did not get my paperwork in time, within the 45 days of the temporary permit so have an RV that I can not take on the roads. And this is Labor Day weekend. If you buy an RV from Pleasureland, Bug them EVER WEEK for the paperwork or the same may happen to you. Their finance office is not reliable.

Horribly rude staff..6 employees saw me struggling to walk, no one took the steps to open the door...I was one of 2 customers in the entire place... When I asked for direction to parts department I got a vague wave to a doorway..to a room where 4 employees were doing nothing...one was helping the other customer present..I had to use support of display shelves to cross to service counter(I had chosen to use only cane...did not unload my rollator walker to purchase a lightbulb)I actually had to ask for help..was again waved to aisle...asked clerk if he could get the bulb for me..Unbelievable.... if I hadn't had such a hard time finding that lightbulb I would have left the store

We recently took a family vacation to Wyoming and chose Pleasureland RV for our trailer rental. All I can say is that the trailer and trip were great! The service and customer care left a lot of room for improvement. I won't be back here anytime soon even though we are now in the market to buy a trailer. We didn't leave here with the feeling that anyone cared.

We purchased our Brand NEW RV from pleasureland during the 4th of July long weekend sale.Our salesman, Rod Oltz was an extremely pleasant person to work with. He was kind, gracious and in no way pushy.We had a couple of defective installed components. I sent an email and was responded to promptly by Rod, who connected me with Greg Johnson from the business office, we had a conversation and agreed to the appropriate course of corrective action to repair our issues.Following our conversation, I received a call from Service Manager Tom Kuechle. Tom took the time and effort to rectify our issues.We have been very satisfied with the level of integrity and service we have received from EVERYONE we have interacted with at the St. Cloud location. Thank you so much for your responsiveness.

Incredible service and customer service. Great at what they do in their service department. We had our RV repaired at another dealership and they did a very poor job. We took it here to fix the damage the other dealership did and it was incredibly affordable compared to the tens of thousands of dollars the other company took without fixing any of the issues correctly,

We bought a 2021 crossroads zinger in 2021.it is now 2023.we have had the outdoor kitchen countertop replaced .as it was warping .they did a very good job of reinforcement so that thus problem wouldnt happen again. However this travel trailer seems to be as if it was built in china.everything is falling off of it.from the outside skirt screws coming off.to i terior trim pieces falling off the walls and ceiling.bent window trim and channeling.plumbing leaks .this trailer is a 30 thousand dollar p.o.s.i would not advise anyone buy one of these.not sure what other manufacturers have to offer.

I worked with Chad at Pleasureland RV to help get me temporary housing aka an camper to stay in while moving from out of town, and he did a great job of answering all my question and getting me setup with a new camper to rent. I was a pleasure working with Chad, and he went above and beyond to help out someone in need. Not to mention he got be an unbeatable rate to top off my great first time experience. I will be using Pleasureland RV again in the future for any camping, and RV needs.Thanks again,Brad

I purchased an extended warranty for my trailer and was told that if I did not use it I would get it back, ya right.I am close to the end of my payments and called to get the refund going, but oh no, it seems the extended warranty I purchased ended a year ago and now I can no longer claim it. I called them last year and was told I would have to wait til I was closer the end of my payments. All that did was put me past the supposed grace period to claim. Nice scam!

We purchase a Renegade RV from them. Most of the communication was over the phone or emails because we lived in a different state. They had the particular Model we were looking for. Flew to Minnesota after we agreed upon a price. When we got there we took it for a ride with Jesse; that went fine. It was what we were looking for. Made arrangements to come back and pick it up in 3 weeks as we were driving it back home to Florida. Pick Up time:1. The Driving cab rugs were to be cleaned (spotted on drivers side) before we picked it up. (We gave them about 3 weeks, NOT DONE!).2. We were supposed to have a walk through of the RV with Chad (I think he knew less than we did about this RV). a. Chad swore up down that the black tank had been rinsed and was clean; the reading on the tank of 33% was wrong. We had feces all over our driveway. (WRONG!) b. New nothing about the leveling jacks. c. During the walk through we noticed the tires had been changed. The GOOD thing, we had new tires. The BAD thing, not the same tires. We questioned them and they drove us to where the tires were put on. Salesman told us they were a replacement for the tires that were on the RV. We had no choice they had been changed. (Got home to find out the front tires were not correct 14 ply verses 16 ply. Which means different load weight). d. Also upon arriving home; we hadn't used the RV yet, the transfer switch was not working at all. (GOOD thing for a purchased warranty) Good thing Pleasureland paid the $500 deductible. BAD thing, couldn't use it all summer because we waited for parts and for it to be fixed).Yes, We are going to enjoy this RV for sure once everything is fixed but I do not believe any consumer should spend the money that was spent and have HORRIBLE dealings! And yes it was sold As Is but spending over $250k there should be better customer appreciation than this business gives. I'd find another dealership.