Our bike staff/expert Jeremi!
Rae H.
Jun 9, 2023
I bought a bike from another NOW store a few years ago. It had been more than 40 years since I had ridden a bike, and let me tell you- you CAN forget how to ride one. I did ok regaining my balance, but never got comfortable with the bike. I just didn't feel safe riding it, or stopping on it. As an obese and aging woman, I thought I'd give a tricycle a shot. After doing research for a few weeks, I was unable to find a local store that had any trikes except for one store with ONE style of trike that did not appeal to me at all. I called this shop to get an estimate for them to put a trike together if I bought one online. As it turned out, they had a trike in stock. I showed up the next day to give it a good test ride. Oooo boy, I felt really uncomfortable walking in the store. Remember- obese and aging woman in a store that looked like it catered to serious riders and triathletes, coming in to ride a TRIKE! I felt like I fit in there about as much as if I had been a fish wanting to take that ride. Zach and Jaime both treated me with courtesy and gave me their full attention, answered my questions, were warm and welcoming and despite how I felt, never for a moment treated me like a fat old lady who didn't belong there.The trike they had was not what I had in mind to buy online, but it was a good model, had disc brakes that I LOVED the feel of, and I felt safe and comfortable on it. I purchased the trike the next day. Not only did they deliver it to my home, but let me know that if I needed service for the trike and could not transport it to the shop (trikes are not small!), they would come to me.I am now a total fan of this bike shop, and heartily recommend them for your riding needs. I do hope they might consider stocking a few trikes for us older folks who want to feel like we're ten again.
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Molly M.
Apr 3, 2021
We are NOT triathlon athletes or serious road bikers, but we were looking for an electric bicycle. Stopped here, figuring they wouldn't have much of a selection but I was dead wrong. They not only had a group of different ebikes-but in a price range we were looking for ($2K). Our helpful staff, Jeremi, helped us locate one that FIT in size and price range. The store was BUSY when we went in and Jeremi helped set us up with a bike test ride in between assisting other customers. We also purchased a bike carrier for the ebike at the same time. We are very pleased with our bike purchase and the help we got from Jeremi!
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Ryan B.
Apr 29, 2018
Allllllllright! This place is awesome. My girlfriend and I set out for a bike purchase after doing very minimal research. We came in with an idea of our budget, some questions, and an open mind.Within a matter of seconds after walking into the store, during a busy Saturday no less, we were met by a fella named Ryan. Ryan spent the next hour-plus asking us what we were looking for, answering any questions we had and showing us models that fit in line with what we'd all discussed. He grabbed floor models for us to test ride, taking fully into account the style of riders we are, seat height, etc. After our initial ride, some additional tinkering and another test ride, we were sold. He sold us on a few other necessities and we were off. Our bikes were ready for pick-up within the time he said, and helped us load our loot into our vehicle. Full disclosure for those that have read this far. We intended to shop and then head to Erik's to do some additional looking. This was deemed very unnecessary after working with Ryan. He had excellent attention to our needs and didn't try to up-sell us on anything we didn't need. I will be returning here for any and all bike-related purchases from this point on. We could not be more pleased with our experience there and the bikes we purchased.
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Andy K.
Jun 29, 2016
This place is honestly the best service you will find in the bike in industry, even though I go in there and work with them on my kids bikes they always take care of us, always warrantee their bikes, Ithey never push product on us that we don't need. Thank you guys!
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Saul G.
Mar 23, 2016
I had a great experience working with Now Bikes. Initially perused their website and determined they had the best solution in town to fit me for a potential new bike purchase. From the initial conversation on the phone to discuss my needs to plunking down fat stacks of cash to buy my new ride, I was treated respectfully, was asked lots of great questions, and felt appreciated as a customer. They gave me a great deal on a bike and I felt their shop would bend over backwards to please their customers. Only wish they weren't so far away or I'd probably buy more from them. Shout outs to Mike Bieber and the unassuming owner, Paul Himmelman.Loved the no pressure atmosphere, the fantastic selection of nice rides in a beautiful store, and the all around "salt of the earth" staff they have working for them.
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Kari W.
Apr 8, 2017
My husband suggested we get some bikes and form some new healthy habits. I am in. We live nearby so we started here. Shortly after we arrived we were approached by Mike, a very knowledgeable and helpful guy. He answered all our questions, made some suggestions-and ultimately a very profitable sale. We left and looked at other area bike shops-but it seemed that the quality, service, knowledge and service at Now was best, so we went back. Mike set us up with great bikes and accessories and gave us a fair price and discount too. I am so excited for new healthy habits with my husband. I love my new bike and can't wait to get out and explore.The other shops we visited seemed to have really high prices and deep discounts-Now Bikes had decent prices and smaller discounts, resulting in overall better prices. The others were less attentive to us when we entered and not nearly as welcoming. Ultimately we felt that Now Bikes was the best fit for us. Definitely recommend!
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Sara D.
Sep 7, 2024
I was shopping with my husband for an e bike that would allow me to ride around the city without getting so sweaty on hills. Curt greeted us right away and explained the differences between the models I was interested in based on checking out the website. He was really knowledgeable and didn't try to upsell me to something more expensive I didn't need. We told him we wanted to test drive a few other brands at other stores and he actually encouraged that! We came back a few days later and he recognized us right away and let me do some more test driving. He helped me research specs on other brands and compare to the bike i was interested in. My bike was ready to pick up the next day (I could have had it delivered for free but I wanted to ride it home because I was so excited to try it out).I love my new bike (a Gazelle Medeo) and would definitely buy from curt again!
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Tom R.
Oct 29, 2024
My bike was missing a random bolt that I could not identify, and I took it to several shops before someone recommended Now. They were super knowledgeable AND had the spare part!
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Kat B.
Aug 24, 2023
I was looking for a new ebike that had a more natural riding feel because my hud driven bike felt over boosted. Jeremi took the time to explain all of the different models and helped me decide what bike might work best for me. He even rode beside me while I test rode some bikes to see what I did and didn't like about each one. I ended up finding a bike that I absolutely love to ride. Jeremi also made the entire experience so much fun. He has a great sense of humor and is just an overall nice person. Still looking for the rooftop test course, Jeremi :). Thanks, Jeremi, it was fun and I'm so happy with my new bike.
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Mary S.
Jul 21, 2023
We needed an attachment for a Burley Tail Wagon asap and the guy I spoke with was very helpful and found his supplier had one in stock and he was able to have it sent to the shop same day! He didn't have to make that effort but he did. Thank you so much for caring and for great service! I know it doesn't always work out to get something that quickly but in this case it did. I believe that this kind of help is the standard at Now Bikes!
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