Minnesota Party and Tent Rental

Wanted to talk with the person responsible for the no-show at my daughter's grad party-- just to explain the importance of these events and how badly he hurts people when he does his "thing" of booking without intent of showing up. Anyway, the address listed for his "company" is a PO box at the Woodbury UPS store. He lists the UPS store as the unit number (119) and omits that it is just a PO box there. I think this is a garage-run company that never intends to do any work. Wondering if he even has the tents, tables and chairs.Please do not trust this company with anything important!

If zero stars was an option - I would choose that. STEER CLEAR from this company and Doug. Reserved in March, paid in full in April, and CANCELED day of my daughters graduation party. Absolutely terrible customer service and communication. Save yourself a headache!!!Update - NEVER did return any phone calls or texts since his cancellation email (4 hours before the party). I hope I can save someone else from the last minute stress of Doug's third rate "business".

RUN-THIS IS NOT A LEGITIMATE BUSINESS! Unfortunately, I have the same experience as everyone else. They failed to show up with tent/tables/chairs that we booked and paid for months in advance for my daughter's grad party. They collect and sit on your money, then refund (only when you remind them) after cancelling last minute. Their address is a PO Box and I doubt they even have the inventory they are renting out. DO NOT fall for this scam. I also wish I would have seen these reviews before I booked through them.For everyone else affected (so sorry; I know how much stress this caused-it's horrible!), please leave a review and file a complaint with the Better Business Bureau: https://www.bbb.org/

I have the same experience as everyone else, Run, Run as fast as you can!! Just wish I would have seen these reviews before I booked through him. My daughters Graduation party was June 8th and he was a no call no show and left us high and dry with no explanation. We rented and paid in full for a tent, tables and chairs. I too feel that he had no intention of showing up! He would not answer any phone calls only texts. Do not rent from this guy!!

Don't walk, RUN AWAY! Unless you enjoy seeing your wife cry the night before your child's graduation party when this man is a no show for your delivery. He refused to pick-up the phone and didn't return 99% of our many, many texts. The texts he did send were full of LIES, designed to lead us to believe that the tent, tables and chairs were still on their way to us. Of course they were never coming. In the end we had nothing, other than absolute CHAOS and stress during what should have been a wonderful time. He waited until the TIME OF OUR EVENT to send a text telling us he was canceling. He had half of our payment since January, and we had been paid in full since May. Leads me to wonder... What is really going on here?

Come up with a solid backup plan, you will absolutely need it! Same story as many others, wish we would have done more research. Strung us on for days about when set up would be. Excuses and downright lies were given. Eventually may respond to a text, WILL NOT answer a phone call. We booked 3 months in advance, paid in full. He cancelled 4 hours before our party hosting 60 people outdoors. We had no tent, chairs or tables! Doug gave no excuse. No apologies. Nothing. He obviously overbooked and had no intention of fulfilling his part of the contract. We had to scramble to come up with another plan. Eventually, we were paid back in full, but that does nothing to compensate for the undo stress he caused our family. Stay away. Far away.

Terrible company! Do not rent from Doug. My son graduation was on Saturday June 15th, he would not confirm when he will install the tent and deliver the tables and the chairs. I kept texting him. On the day before graduation at 9:15pm, he texts me that he is cancelling my order claiming my home will be too hostile for his employees. I did nothing, just asking for a time. He also does not answer his phone. A month before he had me pay the full balance. He is a terrible business owner, very unprofessional, rude and has no consideration for his customers. Do not rent from him.

Absolutely horrendous! Constantly has late set ups and frequently ignores calls. Not to mention the obviously fake reviews left on this. Save your money and borrow a tent from your neighbor. I'd give negative stars if I could.