Marcus Rosemount Cinema

Theater is clean the couple times I've been here. I ordered the mozzarella cheese sticks with ranch and they were delicious. The remind me of the old cheese sticks Red Robin used to have. Although the theaters are clean, the chairs could use updating. A lot of the "leather" is worn and looks dingy. Screens are huge and that's nice to watch your flicks on that size of a screen. They don't have real butter like my favorite Emagine theater. I pay extra for that, but it's not an option here. I'll still attend here once in a while when I get a craving for those cheese sticks.

This is my second time to Marcus Rosemount Cinema. Overall, good experience. The lady at the counter was polite and handled the Sunday busyness well. Concessions were very busy. Lots of staff appeared to be working behind the counter but only two lanes open which seemed a little silly considering the lengthy lines. Seemed to be just lots of people standing around. We ordered a large popcorn and mozzarella sticks (my friends recommended them last time we were here). They provide you with a buzzer to alert you when your order is ready. Took about 10 minutes for them to be done. Came out hot. They were actually very good and I'd get them again. Price point- I'd say average cost. The theater we were in was large and clean. Packed house for the new release of It Ends With Us. Theater big, clean, bright, and staff are friendly.

We've been going to this theater for years, and have always loved how comfy the recliner seats are. Before the pandemic, they had the best deal for Marcus members, $5 Tuesdays with free small popcorn. The membership is free too and we've saved so much money using it. I'm a loyal Marcus member now because of this theater. It's relatively newer compared to some other Marcus theaters, I hope they can keep up with the cleanliness and bring back the free popcorn for Members.

This is our go-to theatre. Super comfortable reclining seats. Lots of room between rows. Popcorn is good. Have never had a problem with service. Temperature of theatre is good (some theatres I freeze in and the idea of wearing PJs and bringing a blanket to a movie is beyond my capability). I have the Marcus Theatre rewards, so our last movie provided free soda and popcorn, and I picked up a coupon from the counter for a free soda next time I visit before end of January. Parking is easy. I buy tickets online and that has always worked well. Overall a great experience. For all theatres with reclining seats, I wish they had considered a place for purses. There isn't a lot of room on the floor and the purse gets in the way of the reclining footrest. Last movie I saw was 'Robert Jewell'...very well done. I enjoyed it very much.

The more I think about it the more upset I get. Terrible customer service, and a clear lack of cleanliness. To the point of considering calling the health department honestly.

I like that it wasn't super crowded on the day we went. Received fast and friendly service.

There was NO advertisement of having to be a certain age for a movie. when we drove all the way there my 16 year old friends were kicked out for being "underage" when it states no where that we are in need of an id to enter. I looked online too and even when you purchase tickets it doesn't state this information. FALSE ADVERTISING I TELL YOU!!!!

Just saw Inside out 2 and can I say it was good but the ending was terrible. I thought bing-bong was finna come back to. the ending where we don't find out if she makes the team or not. otherwise a good movie

Went to see Shazam on April 8, 2023. Got to the theater 20 minutes early to order food. Placed the order and sat and watched the employees talk and joke around while they cleaned. Came back 20 minutes later to ask when our food would be ready and was told it wasn't started. Manager came over and said they had been busy even though there were almost no customers the whole time and I watched while at least 2 people talked and goofed around. Great management and customer service, not!! This is why teenagers shouldn't manage other teenagers. Definitely will no longer be going to Marcus. Their BBB listing shows nothing but terrible complaints and no way to contact corporate. Emagine and AMC are way better theaters!

We walked in thinking a we were going to have great night. No. We bought our tickets ahead of time and were excited for our movie and snacks together. No. We stood in line with some of our snacks and drinks. There were two boys in front of us conversating with a young girl (Jay), and it took a solid 10 minutes to even catch her attention. Once we did, we asked if the concessions were open. She turned her head, and very rudely said "No." She could've been a bit more nice about things; which led us to get a refund.