Sasha L.
Jun 21, 2024
We've had service with Highland for over 3 years now. They have always picked up on time except in very extreme weather. What I particularly appreciate is how attentive their drivers are to surroundings. Our old dog (hard of hearing and losing vision) was behind the truck (my fault for not watching her better that day) as the driver was getting ready to back up. I ran towards the truck, he saw me and waited until I picked up the dog. Every interaction with drivers and back office has been good. No long term contracts at least in our area. I recommend Highland.
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Jack B.
Feb 26, 2019
Very poor service. They nickel and dime you to death! Everything is an extra charge! Extra trash bag? That's a fee. Leave the lid open? That's a fee. Look somewhere else for service!
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Jeff L.
Sep 22, 2016
Wrong, very good enough company, comes everytime, twice somedays for branches and lawn clippings that's a different truck, brought me a new bin one time years ago because the kids threw a dead animal in there, has taken many large garbage items from here over the years; called them one time about rate, they lowered it a bit , still a bargain, I see they serve my golf club Mendakota too, so I vote FOR them.
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pat s.
Jun 9, 2014
Worst company I've ever dealt with!! They over charged us and would not pick up on the days they say they will. Then when we call they don't admit it. My garbage is constantly piling up outside my house and I can't get out from my contract for them. Once you are STUCK with them they simply don't care about anything other than getting your $$. We have spoken with the owner and they do nothing to correct the situation! I can't believe they can even stay in business treating people like this. HORRIBLE!! do not go with them!
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Heather S.
Mar 10, 2014
Terrible service! I moved into a home 4 weeks ago and I have been calling every week for them to pick up the large container left by the previous owners. They never come! Now today, they lied to me and said they have been by twice and it was not out. It has not moved in 4 weeks from the driveway. I will not be getting fines from my association for not removing my garbage bin. Do not do business with this small time unreliable operation!
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Betty S.
Sep 5, 2014
We have used this service as long as I can remember. More than 20 years - they faithfully attend to our dumpster and our recycling even in the worst of weather. When we have challenges like forgetting to put our stuff out, they help us recover! Thanks for a great service.
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Sherry T.
Aug 21, 2014
I've been using them for about 14 years at 3 different addresses. There is no contract. They come every week on the same day and about the same time. They take the garbage. I had to dispose of some large furniture and it was cheaper than it would have been for me to drop it off at a "dump". They take the yard bags at the same price as the recycling center but I don't have to drive out there. I called once because the garbage can was left lying in the middle of my driveway and I had to get out of the car and move it every so often. It never happened again after my call. I don't understand the other reviews on here, I have never had these problems and also, they are not overpriced!
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