Great Northern Unclaimed Freight

This is follow to Karen McBride view, this is her furniture. How can you sell broken furniture?!?!?

I never go anywhere else to get furniture! Great Quality and good customer service. If they don't have something in stock, you get it really quick!

I purchased a tv entertainment center on 6-11-16. The guy that waited on me asked if wanted to pay half and the rest when it was delivered in 7 days. I chose to pay in full. $600. The following week 2 guys brought the item to my home. They didn't stick around for us to inspect the item. They left quickly. One of my co-workers opened the cabinet door and a long crack was in the top of the door. We called GNUF minutes after their delivery guys left. He said its the weekend I can't do anything. The call was at 9:15 am. Really? A week came by although the company called the second week, they were supposed to come out that Saturday morning. They never showed up. Two weeks ago a man called me and asked me if I would be home Friday. I said after work. He then said how about Saturday morning? I said all day. They never called me or showed up. I am in the process of disputing the charge. This is a dishonest furniture store. Like other consumers who have been through this contact at [email protected] . Thinking class action suit.

I'll never buy furniture anywhere ever again. After spending an entire week shopping around at all the different furniture stores in town looking for a bed, I found these guys on a whim. Sam was super helpful and friendly and wasn't trying to upsell me. Was able to get a great queen size bed and frame for under $350 when nobody else in town had anything (even basic models) for less than $400. I will definitely be back. Thanks, guys.

On June 6th we purchased a couch from them. It was ordered in and they had told us 2-3 weeks for us to pick it up. We waited two weeks and called to check if there was an update. We were told another 2 weeks. We called again at the second 2 week timeframe and were told 2 weeks again. Again we waited two weeks and called back a third time, and again were told 2 more weeks yet. Waited 2 more, at the 8 week mark I called and was told another 2-3 weeks, or maybe mid August. It had not been delivered to them, and hadn't even been started moving at the factory. I requested a refund, and at the time had been told there's a 20% restock fee. I was busy at that time and didn't think deeper into it and went ahead. Now thinking, there was no restocking done, neither unclaimed freight or the factory were out anything, as nothing had been done since our original transaction. I communicated that I'd like my 20% also refunded for those reasons, and they have been less than accommodating with dealing with the bad situation I was put in by them and the factory. I cannot understand how a company feels proper operating that way.