Five Stars Chinese Restaurant

The food is fantastic but their pickup times are never accurate. Either stop taking on-line orders or actually have the orders ready when they are suppose to be. It always says 20 minutes when you place an on-line order and it is never 20 minutes. My time like everyone else's is valuable and I don't appreciate having the food take almost an hour to be ready when it said 20 minutes. At least call you customers when you are running behind or eventually you will have no customers.

The first thing you notice when you walk into this place is a strong smell similar to cat urine. Despite this we have given this restaurant several chances since moving into town a couple of years ago, and the service so outweighs the food it's not worth the visit. Every time I have been here they tell you 30 minute wait when you call or order online. I learned after two visits to always wait at least 45 minutes yet no matter how much time we give I always arrive to find out they haven't even started my order. They then proceed to say its "almost ready" and will be done in 10 minutes which always results in another 25 minutes sitting in the restaurant. Moving forward I will be making the drive to Hastings or Cottage Grove.

This place used to be great but now the food quality has went downhill.

Aptly named! Took my family here for the first time tonight (husband, three kids). The kids were skeptical because it wasn't their usual place. It was very quiet, the only ones in the restaurant. We ordered two starters and two dinners. Food was a little slower to come out, but it was obvious that was because it was just made. Pot stickers were so good! Nice and big with a great filling. The portions for dinners were huge - the three kids (8, 6, and 3) were able to split one. The sauces were wonderful, not shockingly sweet like some. We will be back soon!-

Just an everyday Chinese restaurant. Had sesame chicken and it was all batter. It was pictured with broccoli but didn't have any when it came. Supposed to have pork fried rice. Again no pork. Not impressed for having a 4+ star rating.

walking into the restaurant it smelled rather moldy. But you can see the kitchen in the back and it looked clean and I was feeling lazy and didn't want to go to another place. The food was extremely well priced paying around eight dollars for an entrée, The service was quite prompt and we received our food 15 minutes after ordering. Ordering takeout, after arriving home the food who is fairly hot. Extremely hungry I dove into the chicken and was met with disappointment and sorrow. The lack of flavor brought me to this result of agony and hunger the chicken might taste good if I was blackout drunk and would not remember in the morning but I am not I am quite sober and quite disappointed. In the egg roll it looked like there was raw meat in it on top of that or I am just confused of what the hell I just took a big bite out of in hope something would taste good. The rice was beautifully done but then again it takes talent to mess up rice. I do not know how this restaurant has so many good reviews. I think the employees were paid to write good yelp reviews for it or something along those lines. I am just hungryyyyyy and want to eat food but I can't even eat this it's so gross!!!!

This is a great small town Chinese restaurant. Solid food, fair prices. The closest alternatives are all 10-20 minutes away and not worth the drive time. Ultimately, if we want Chinese, this is our location and we aren't mad about it. This is a place where you'll really want to order for pick-up, though there are a few tables available. It really isn't a dine-in setting, and that's fine by us. In the summer, you could pick up an order and go eat down by the river. We appreciate being able to order online (payment is in person). Today an item was forgotten in our order...it happens...and we called in and the missing item was provided without any trouble. I guess that is "expected," but it still feels like good customer service. As an added benefit, the entree containers end up becoming "left over" containers at our house until they wear out. Our orders usually include some form of orange chicken, General Tao's chicken, sesame chicken, lo mein, or fried rice, though most items on the menu are good and meet expectations for Chinese food. We're grateful that this store is in Prescott and hope that it remains here for years and years to come.

Ambiance was definitely lacking and our food wasn't ready when it told me online - took about another half hour because they were very busy with dinner rush. But the food was delicious and we'd get it again for sure.

Quite literally the worst Chinese food I have ever eaten. Leann Chin was the winner of this prize until now. This is the level of execution that creates a need for YELP to add a ZERO STAR Rating for honesty. Don't get "chicken" from here, don't get "beef" from here, don't get any traditional American (battered and fried, IE lemon chicken, orange chicken, etc.) from here! DEFINITELY DO NOT GET EGG DROP SOUP from here. Fried rice is bland with no additions. Sauces all taste the same with different levels of sugar added. Veggies (the few we got) were so over cooked in sauce they were not edible. The only thing you can eat from here is the white rice and for the price of the meal.. buy yourself a nice rice cooker, some chicken and veg, sugar soy garlic and rice and do it right... it would be cheaper... AND FASTER for that matter. SO DISAPPOINTED IN THE LEVEL OF RESTAURANT THAT ACTUALLY GETS BUSINESS ENOUGH TO STAY OPEN (coming from a 23 years restaurant vet)UPDATE: Thought we would try the fortune cookies as everyone is still hungry... THEY ARE STALE!! I have never encountered a stale fortune cookie in 38 years of life. This is the perfect description of the entire meal ( see picture).

This restaurant has increasingly become dirtier and the quality of the food down. We have been eating here on and off for about 10 years in the beginning it was pretty good. The last several times the food has been pretty bad. Last ...More