Everbrook Academy of Minnetonka

We ultimately left because we had bad vibes from Mandee, the principal, from the beginning. We were originally okay with it because we had video access but they revoked access due to an accidental screen shot and we were given mixed messages as to when we would have access again and were told that it would be four months before it was restored. Additionally, the camera access marketing is extremely misleading because you only have access in ONE of many rooms your child is in. Putting our child in that space, even just part time for two months was the worst decision we've made as parents. We would get notices that she finished her lunch and when we'd look on the camera she would just be starting and at her 15m check up she lost weight, she dropped from the 90th percentile to 30th. Shame on us for choosing location convenience. We should have listened to the other reviews and noticed the only positive reviews were from Mandee herself and staff. On day one we had issues signing in and Mandee snapped at us when we asked for help. We wouldn't have asked if their handbook didn't repeatedly state that we would be charged $5 for each missed signin/out. Additionally, our child was the only person of color in her room PERIOD, including staff, until about half way through and then one staff member of color joined her room. All of that aside, we did love Alex, the education manager, and our child's teachers. We just couldn't justify the leadership. Especially with the gun store right next store.

We loved this place when it was Prestige, and the individual teachers are lovely, but Everbrook took over about a year ago and it's been one headache after another. The transition from Prestige to Everbrook was rocky at best with constant changes in dates and timelines, hiccups with technology, and the addition of unnecessary, new procedures. The way they handled COVID was downright embarrassing. My child was exposed EIGHT times (that's almost 3 times the number of exposures of other local daycares and both the Hopkins and Minnetonka school districts). But the newest drama is the kicker for me. There is a child in my daughter's class who is excessively aggressive. This child has targeted multiple students - including mine - for at least 3 months. Multiple families have complained, and we've all been given the exact same token response: "we have a plan in place." I've asked to meet with the directors and had my requests swept under the rug. In the meantime, my child is terrified to go to school and has come home with bite marks so deep I now have a detailed imprint of the other child's dental records. I could almost look past all of this if it weren't for the fact that my child is scared to go to school.